Question 1

It is not necessary for supervisors to delegate authority to lower levels for an organization to be effective.

Accepted Answer

A) True 
 B)False

Question 2

Jonathan is a manager who always threatens people with their jobs in order to gain compliance. He is utilizing which type of power?

Accepted Answer

A)  Reward power. 
B)  Coercive power. 
C)  Expert power. 
D)  Legitimate power. 
A)  Reward power. 
B)  Coercive power. 
C)  Expert power. 
D)  Legitimate power.

Question 3

When most companies appoint a new supervisor, the supervisor is selected based on his/her technical competence, willingness to work hard, and prior performance.

Accepted Answer

A) True 
 B)False

Question 4

When the company janitor posts a DO NOT ENTER sign in front of the door to the men's room and people obey, the janitor is most probably utilizing which type of power?

Accepted Answer

A)  Personal power. 
B)  Reward power. 
C)  Expert power. 
D)  Legitimate power. 
A)  Personal power. 
B)  Reward power. 
C)  Expert power. 
D)  Legitimate power.

Question 5

The supervisor must be _____.

Accepted Answer

A)  A competent subordinate to higher level managers. 
B)  A good follower. 
C)  Able to maintain satisfactory relationships with supervisors in other departments. 
D)  All of the above 
A)  A competent subordinate to higher level managers. 
B)  A good follower. 
C)  Able to maintain satisfactory relationships with supervisors in other departments. 
D)  All of the above

Question 6

Which function of management is necessary because few employees blindly obey.

Accepted Answer

A)  Staffing. 
B)  Planning. 
C)  Leading. 
D)  Controlling. 
A)  Staffing. 
B)  Planning. 
C)  Leading. 
D)  Controlling.

Question 7

The growing diversity among employees has contributed to the increased use of teams in the workplace.

Accepted Answer

A) True 
 B)False

Question 8

In order to relay information effectively, one must have good _____.

Accepted Answer

A)  Political skills. 
B)  Communication skills. 
C)  Human relations skills. 
D)  Administrative skills. 
A)  Political skills. 
B)  Communication skills. 
C)  Human relations skills. 
D)  Administrative skills.

Question 9

Most of upper management's time is most likely spent in the function of:

Accepted Answer

A)  Staffing. 
B)  Organizing. 
C)  Controlling. 
D)  Planning. 
A)  Staffing. 
B)  Organizing. 
C)  Controlling. 
D)  Planning.

Question 10

Administrative skills include the ability to plan, organize, and coordinate the activities of a work group.

Accepted Answer

A) True 
 B)False

Question 11

Which of the following are the managerial functions identified in the text?

Accepted Answer

A)  Planning, organizing, commanding, and controlling. 
B)  Planning, organizing, commanding, coordinating, and controlling. 
C)  Planning, organizing, staffing, leading, and controlling. 
D)  Planning, staffing, coordinating, leading, and controlling. 
A)  Planning, organizing, commanding, and controlling. 
B)  Planning, organizing, commanding, coordinating, and controlling. 
C)  Planning, organizing, staffing, leading, and controlling. 
D)  Planning, staffing, coordinating, leading, and controlling.

Question 12

What is the role of an arbitrator?

Accepted Answer

An arbitrator is someone who i

Question 13

_____ is also known as directing, motivating, or influencing.

Accepted Answer

A)  Staffing. 
B)  Planning. 
C)  Organizing 
D)  Leading. 
A)  Staffing. 
B)  Planning. 
C)  Organizing 
D)  Leading.

Question 14

An arbitrator is a person selected by the union and management to provide recommendations as to how a grievance could be resolved.

Accepted Answer

A) True 
 B)False

Question 15

Which of the following is NOT generally considered to be true?

Accepted Answer

A)  The manager relies on control; the leader inspires trust. 
B)  The manager focuses on systems and structures; the leader focuses on people. 
C)  The manager accepts the status quo; the leader challenges it. 
D)  The manager is a follower; the leader leads. 
A)  The manager relies on control; the leader inspires trust. 
B)  The manager focuses on systems and structures; the leader focuses on people. 
C)  The manager accepts the status quo; the leader challenges it. 
D)  The manager is a follower; the leader leads.

Question 16

Is leadership the same thing as management? Why or why not?

Accepted Answer

Leadership is not synonymous with manage

Question 17

Why are supervisors wise to avoid relying on managerial authority to motivate employees?

Accepted Answer

Approaches that foster mutual trust and

Question 18

Managerial authority is not granted to individuals, but rather to the titles that they hold.

Accepted Answer

A) True 
 B)False

Question 19

A group of employees do not become a team until its members share values and purpose.

Accepted Answer

A) True 
 B)False

Question 20

Generally, it is better for a supervisor to display power and formal authority.

Accepted Answer

A) True 
 B)False

It is not necessary for supervisors to delegate authority to lower levels for an organization to be effective.

Jonathan is a manager who always threatens people with their jobs in order to gain compliance. He is utilizing which type of power?

When most companies appoint a new supervisor, the supervisor is selected based on his/her technical competence, willingness to work hard, and prior performance.

When the company janitor posts a DO NOT ENTER sign in front of the door to the men's room and people obey, the janitor is most probably utilizing which type of power?

The supervisor must be _____.

Which function of management is necessary because few employees blindly obey.

The growing diversity among employees has contributed to the increased use of teams in the workplace.

In order to relay information effectively, one must have good _____.

Most of upper management's time is most likely spent in the function of:

Administrative skills include the ability to plan, organize, and coordinate the activities of a work group.

Which of the following are the managerial functions identified in the text?

What is the role of an arbitrator?

_____ is also known as directing, motivating, or influencing.

An arbitrator is a person selected by the union and management to provide recommendations as to how a grievance could be resolved.

Which of the following is NOT generally considered to be true?

Is leadership the same thing as management? Why or why not?

Why are supervisors wise to avoid relying on managerial authority to motivate employees?

Managerial authority is not granted to individuals, but rather to the titles that they hold.

A group of employees do not become a team until its members share values and purpose.

Generally, it is better for a supervisor to display power and formal authority.

Supervising in Uncertain Times

Communication: the Vital Link in Supervisory Management

Motivational Principles As Applied to Supervision

Solving Problems: Decision Making and the Supervisor

Positive Discipline

Supervisory Planning

Supervisory Organizing at the Departmental Level

The Supervisor and Employee Recruitment, Selection, Orientation and Training

Performance Management: Appraising, Coaching, Promoting, and Compensating

Supervisory Leadership and the Management of Change

Managing Work Groups: Teamwork, Morale and Counseling

Supervising a Diverse Workforce

Fundamentals of Controlling

Resolving Conflicts in the Workplace

Filters

Exam 2: The Managerial Functions

It is not necessary for supervisors to delegate authority to lower levels for an organization to be effective.

Jonathan is a manager who always threatens people with their jobs in order to gain compliance. He is utilizing which type of power?

When most companies appoint a new supervisor, the supervisor is selected based on his/her technical competence, willingness to work hard, and prior performance.

When the company janitor posts a DO NOT ENTER sign in front of the door to the men's room and people obey, the janitor is most probably utilizing which type of power?

The supervisor must be _____.

Which function of management is necessary because few employees blindly obey.

The growing diversity among employees has contributed to the increased use of teams in the workplace.

In order to relay information effectively, one must have good _____.

Most of upper management's time is most likely spent in the function of:

Administrative skills include the ability to plan, organize, and coordinate the activities of a work group.

Which of the following are the managerial functions identified in the text?

What is the role of an arbitrator?

_____ is also known as directing, motivating, or influencing.

An arbitrator is a person selected by the union and management to provide recommendations as to how a grievance could be resolved.

Which of the following is NOT generally considered to be true?

Is leadership the same thing as management? Why or why not?

Why are supervisors wise to avoid relying on managerial authority to motivate employees?

Managerial authority is not granted to individuals, but rather to the titles that they hold.

A group of employees do not become a team until its members share values and purpose.

Generally, it is better for a supervisor to display power and formal authority.

Supervising in Uncertain Times

Communication: the Vital Link in Supervisory Management

Motivational Principles As Applied to Supervision

Solving Problems: Decision Making and the Supervisor

Positive Discipline

Supervisory Planning

Supervisory Organizing at the Departmental Level

The Supervisor and Employee Recruitment, Selection, Orientation and Training

Performance Management: Appraising, Coaching, Promoting, and Compensating

Supervisory Leadership and the Management of Change

Managing Work Groups: Teamwork, Morale and Counseling

Supervising a Diverse Workforce

Fundamentals of Controlling

Resolving Conflicts in the Workplace

Filters