Question 1

According to the Hawthorne effect, what happens to employees while being observed?

Accepted Answer

Employees

Question 2

The _____ was designed to protect employees by holding employers responsible for maintaining a hazard-free workplace.

Accepted Answer

A)  Family and Medical Leave Act. 
B)  Americans with Disabilities Act. 
C)  Occupational Safety and Health Act. 
D)  Fair Labor Standards Act. 
A)  Family and Medical Leave Act. 
B)  Americans with Disabilities Act. 
C)  Occupational Safety and Health Act. 
D)  Fair Labor Standards Act.

Question 3

Supervisors are middle managers who oversee entry-level employees.

Accepted Answer

A) True 
 B)False

Question 4

What is corporate culture, and who is responsible for setting the tone of a corporate culture?

Accepted Answer

Corporate culture is the shared purposes

Question 5

Organizations expect supervisors to role-model ethical behavior for employees.

Accepted Answer

A) True 
 B)False

Question 6

The term diversity refers to the cultural, ethnic, gender, age, educational, racial, and lifestyle differences of employees.

Accepted Answer

A) True 
 B)False

Question 7

Discuss the measures companies have taken to help their employees balance their family and job responsibilities. Why are companies taking these measures?

Accepted Answer

Employees' job performance can often be

Question 8

Selecting and training individuals to fill job openings is the first step in managing people.

Accepted Answer

A) True 
 B)False

Question 9

The invisible barrier that limits the advancement of women and minorities is known as the glass wall.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following is NOT crucial for supervisors to become true professionals?

Accepted Answer

A)  They must put work before family. 
B)  They have to develop as innovators and idea people. 
C)  They must lead by example. 
D)  They must constantly update their own skills and knowledge. 
A)  They must put work before family. 
B)  They have to develop as innovators and idea people. 
C)  They must lead by example. 
D)  They must constantly update their own skills and knowledge.

Question 11

The primary difference between a supervisor and a working supervisor is that:

Accepted Answer

A)  Working supervisors make up the first tier of management, while supervisors are considered mid-level managers. 
B)  Supervisors usually manage entry-level employees, while working supervisors manage more experienced employees. 
C)  Working supervisors are not considered part of management. 
D)  Supervisors are not considered part of management. 
A)  Working supervisors make up the first tier of management, while supervisors are considered mid-level managers. 
B)  Supervisors usually manage entry-level employees, while working supervisors manage more experienced employees. 
C)  Working supervisors are not considered part of management. 
D)  Supervisors are not considered part of management.

Question 12

Human resources are any organization's most important resources.

Accepted Answer

A) True 
 B)False

Question 13

Supervisors must recognize the value of a diverse workforce and their own need to become more adaptable to change.

Accepted Answer

A) True 
 B)False

Question 14

Taylor's principles of scientific management include:

Accepted Answer

A)  Analyze the tasks associated with each job. 
B)  Recruit the employee best suited to perform the job. 
C)  Instruct the worker in the one best way to perform the job. 
D)  All of the above. 
A)  Analyze the tasks associated with each job. 
B)  Recruit the employee best suited to perform the job. 
C)  Instruct the worker in the one best way to perform the job. 
D)  All of the above.

Question 15

Both the labor force and the population are getting younger .

Accepted Answer

A) True 
 B)False

Question 16

What level of the management hierarchy are supervisors a part of? Who are supervisors responsible for managing?

Accepted Answer

Supervisors are first-level ma

Question 17

Which of the following is true about the glass ceiling?

Accepted Answer

A)  It is a visible barrier to upward mobility. 
B)  It only affects women. 
C)  It impacts both minorities and women 
D)  It means the same thing as the term "glass walls." 
A)  It is a visible barrier to upward mobility. 
B)  It only affects women. 
C)  It impacts both minorities and women 
D)  It means the same thing as the term "glass walls."

Question 18

List and describe the five functions critical to managerial effectiveness according to Henri Fayol's school of thought.

Accepted Answer

1. Planning: setting down a course of ac

Question 19

Most supervisors will be able to succeed in their jobs simply by knowing the basic concepts and skills identified in the text.

Accepted Answer

A) True 
 B)False

Question 20

Today's employees expect opportunities for empowerment on the job.

Accepted Answer

A) True 
 B)False

According to the Hawthorne effect, what happens to employees while being observed?

The _____ was designed to protect employees by holding employers responsible for maintaining a hazard-free workplace.

Supervisors are middle managers who oversee entry-level employees.

What is corporate culture, and who is responsible for setting the tone of a corporate culture?

Organizations expect supervisors to role-model ethical behavior for employees.

The term diversity refers to the cultural, ethnic, gender, age, educational, racial, and lifestyle differences of employees.

Discuss the measures companies have taken to help their employees balance their family and job responsibilities. Why are companies taking these measures?

Selecting and training individuals to fill job openings is the first step in managing people.

The invisible barrier that limits the advancement of women and minorities is known as the glass wall.

Which of the following is NOT crucial for supervisors to become true professionals?

The primary difference between a supervisor and a working supervisor is that:

Human resources are any organization's most important resources.

Supervisors must recognize the value of a diverse workforce and their own need to become more adaptable to change.

Taylor's principles of scientific management include:

Both the labor force and the population are getting younger .

What level of the management hierarchy are supervisors a part of? Who are supervisors responsible for managing?

Which of the following is true about the glass ceiling?

List and describe the five functions critical to managerial effectiveness according to Henri Fayol's school of thought.

Most supervisors will be able to succeed in their jobs simply by knowing the basic concepts and skills identified in the text.

Today's employees expect opportunities for empowerment on the job.

The Managerial Functions

Communication: the Vital Link in Supervisory Management

Motivational Principles As Applied to Supervision

Solving Problems: Decision Making and the Supervisor

Positive Discipline

Supervisory Planning

Supervisory Organizing at the Departmental Level

The Supervisor and Employee Recruitment, Selection, Orientation and Training

Performance Management: Appraising, Coaching, Promoting, and Compensating

Supervisory Leadership and the Management of Change

Managing Work Groups: Teamwork, Morale and Counseling

Supervising a Diverse Workforce

Fundamentals of Controlling

Resolving Conflicts in the Workplace

Filters

Exam 1: Supervising in Uncertain Times

According to the Hawthorne effect, what happens to employees while being observed?

The _____ was designed to protect employees by holding employers responsible for maintaining a hazard-free workplace.

Supervisors are middle managers who oversee entry-level employees.

What is corporate culture, and who is responsible for setting the tone of a corporate culture?

Organizations expect supervisors to role-model ethical behavior for employees.

The term diversity refers to the cultural, ethnic, gender, age, educational, racial, and lifestyle differences of employees.

Discuss the measures companies have taken to help their employees balance their family and job responsibilities. Why are companies taking these measures?

Selecting and training individuals to fill job openings is the first step in managing people.

The invisible barrier that limits the advancement of women and minorities is known as the glass wall.

Which of the following is NOT crucial for supervisors to become true professionals?

The primary difference between a supervisor and a working supervisor is that:

Human resources are any organization's most important resources.

Supervisors must recognize the value of a diverse workforce and their own need to become more adaptable to change.

Taylor's principles of scientific management include:

Both the labor force and the population are getting younger .

What level of the management hierarchy are supervisors a part of? Who are supervisors responsible for managing?

Which of the following is true about the glass ceiling?

List and describe the five functions critical to managerial effectiveness according to Henri Fayol's school of thought.

Most supervisors will be able to succeed in their jobs simply by knowing the basic concepts and skills identified in the text.

Today's employees expect opportunities for empowerment on the job.

The Managerial Functions

Communication: the Vital Link in Supervisory Management

Motivational Principles As Applied to Supervision

Solving Problems: Decision Making and the Supervisor

Positive Discipline

Supervisory Planning

Supervisory Organizing at the Departmental Level

The Supervisor and Employee Recruitment, Selection, Orientation and Training

Performance Management: Appraising, Coaching, Promoting, and Compensating

Supervisory Leadership and the Management of Change

Managing Work Groups: Teamwork, Morale and Counseling

Supervising a Diverse Workforce

Fundamentals of Controlling

Resolving Conflicts in the Workplace

Filters