Exam 1: Supervising in Uncertain Times

The supervisors at Millcroft Industries have been instructed to allocate more time for on-the-job employee training and to encourage workers to pursue continuing education. This is most likely because:

Frederick Winslow Taylor, the father of scientific management, felt the manager's job was to:

Which of the following is NOT one of the steps of the functional approach to management?

_____ is when a manager gives employees authority and responsibility to accomplish their individual and the organization's objectives.

Mid-level management creates the overall philosophy and vision of a firm.

Despite the rather low birthrate in recent decades, both the population and the workforce will continue to grow.

Which of the following is NOT a workplace trend?

The set of shared values, purposes, and beliefs that employees have about an organization is its:

Typical of a Generation Xer, Zack is not very concerned about staying with his company for a long period of time.

Martina is employed by a company that allows her to work from an office in her home; she stays in touch with her employer primarily by e-mail. Martina is taking advantage of the administrative policy known as flextime.

Which of the following is NOT characteristic of the work attitudes and experiences of generation Xers?

The managerial function of controlling consists mainly of directing subordinates' actions.

According to recent workforce projections, African-Americans are expected to be the fastest growing group.

Foreman, team leader, and coach are other designations for working supervisor.

Like most managers, the primary challenge that Heather will face in the future is dealing with too many high-skilled workers.

An organization that seeks to obtain a competitive advantage can do so by hiring qualified people, training those people, and appropriately using those people's skills.

Sierra uses mathematical models to determine the effect on production if the cost of materials increases by 20 percent. She is utilizing:

The Hawthorne effect concluded that workers perform differently than they normally did because the researchers were observing them.

A key component of Frederick Winslow Taylor's scientific management theory was the belief that managers should plan what, where, and how employees should produce a product.

Ali has been a supervisor for ten years; therefore, additional education or training would not benefit her.