Question 1

Today's workers place a lower priority on leisure time than they did in the past.

Accepted Answer

A) True 
 B)False

Question 2

Companies place a considerable amount of attention on compensation plans because:

Accepted Answer

A) firms are likely to face stiff penalties from the government if they do not offer competitive wages and salaries. 
B) attracting the right employees with good compensation packages can translate into a competitive advantage. 
C) it is a hygiene factor. 
D) a good compensation plan will be less costly than other parts of the operation. 
A) firms are likely to face stiff penalties from the government if they do not offer competitive wages and salaries. 
B) attracting the right employees with good compensation packages can translate into a competitive advantage. 
C) it is a hygiene factor. 
D) a good compensation plan will be less costly than other parts of the operation.

Question 3

Most employees who use flextime prefer to work independently of others.In order to accommodate this preference,businesses permit them to clock in and out as they wish,as long as they put in the necessary 40 hour work week.On some days,they may arrive at 6:00 
A.m. ,while on other days they may decide to come in at Noon.

Accepted Answer

A) True 
 B)False

Question 4

Hillary is a human resource manager with Golden Years Elder Care Services.The company is considering offering some new services,and she wants to know how many current employees have certain types of skills and training to adequately perform the new services.A document that would help Hillary answer this question is the firm's:

Accepted Answer

A) strategic plan. 
B) human resource inventory. 
C) organization chart. 
D) social audit. 
A) strategic plan. 
B) human resource inventory. 
C) organization chart. 
D) social audit.

Question 5

According to the American with Disabilities Act,which of the following is not an appropriate screening tool?

Accepted Answer

A) job related knowledge tests 
B) personality tests 
C) background investigations 
D) medical exams 
A) job related knowledge tests 
B) personality tests 
C) background investigations 
D) medical exams

Question 6

Greg,a control room engineer at Tri State Power,Inc.'s nuclear power plant regularly practices handling emergency situations in a computerized mockup that duplicates the sights,sounds,and experiences of a real control room under emergency conditions.TriState uses _______ to train its engineers.

Accepted Answer

A) time intensive training 
B) job replication 
C) vestibule training 
D) job simulation 
A) time intensive training 
B) job replication 
C) vestibule training 
D) job simulation

Question 7

The Family and Medical Leave Act:

Accepted Answer

A) provides paid leave for women who choose to stay home with newborn infants. 
B) provides unpaid leave of up to 12 weeks for males or females for the birth or adoption of infants,or in the case where it is necessary to care for an immediate family member who may be ill. 
C) provides unpaid leave of up to 6 weeks for couples male or female)who have a new baby. 
D) was recently eliminated by the Supreme Court due to an employment shortage. 
A) provides paid leave for women who choose to stay home with newborn infants. 
B) provides unpaid leave of up to 12 weeks for males or females for the birth or adoption of infants,or in the case where it is necessary to care for an immediate family member who may be ill. 
C) provides unpaid leave of up to 6 weeks for couples male or female)who have a new baby. 
D) was recently eliminated by the Supreme Court due to an employment shortage.

Question 8

Job sharing tends to increase absenteeism and tardiness,because part-time workers are not as dedicated and loyal as full-time workers.

Accepted Answer

A) True 
 B)False

Question 9

When managing your human resources,_____________ is the process of deciding who should be hired,under legal guidelines,to serve the best interests of the individual and the organization.

Accepted Answer

A) interviewing 
B) applicant analysis 
C) performance appraisal 
D) selection 
A) interviewing 
B) applicant analysis 
C) performance appraisal 
D) selection

Question 10

Chris is a member of the carpenters' union who recently achieved the classification of journeyman.This means that Chris:

Accepted Answer

A) is a contingent worker. 
B) passed a written exam,but is still working to learn the basic skills needed to be a carpenter. 
C) has successfully completed his apprenticeship program. 
D) is an apprentice and still on the journey of becoming a certified professional carpenter. 
A) is a contingent worker. 
B) passed a written exam,but is still working to learn the basic skills needed to be a carpenter. 
C) has successfully completed his apprenticeship program. 
D) is an apprentice and still on the journey of becoming a certified professional carpenter.

Question 11

The most likely reason a firm would pay its sales representatives a commission rather than a salary is that it wants to:

Accepted Answer

A) provide sales representatives with a strong incentive to generate more sales for the company. 
B) keep the pay system as simple as possible. 
C) be able to deduct the cost of compensating the sales representatives from its taxable income. 
D) give the sales representatives a stronger incentive to collaborate with each other and act as a team. 
A) provide sales representatives with a strong incentive to generate more sales for the company. 
B) keep the pay system as simple as possible. 
C) be able to deduct the cost of compensating the sales representatives from its taxable income. 
D) give the sales representatives a stronger incentive to collaborate with each other and act as a team.

Question 12

Top level managers can benefit from having their performance evaluated by subordinates.

Accepted Answer

A) True 
 B)False

Question 13

Once the job description and job specifications were written for a new marketing assistant position in his department,Lance called his HR specialist to proceed with the next step in the process of making a successful hire.After providing a timeframe for qualified persons to apply for the job,the next step in the selection process is best described as:

Accepted Answer

A) Conducting background investigations. 
B) Obtaining results from physical exams. 
C) Conducting initial and follow-up interviews. 
D) Establishing trial and probationary periods. 
A) Conducting background investigations. 
B) Obtaining results from physical exams. 
C) Conducting initial and follow-up interviews. 
D) Establishing trial and probationary periods.

Question 14

The first step in the performance appraisal process is to:

Accepted Answer

A) perform a human resource inventory. 
B) establish performance standards. 
C) analyze the jobs to see what tasks must be performed. 
D) meet with employees and discuss the overall objectives of the firm. 
A) perform a human resource inventory. 
B) establish performance standards. 
C) analyze the jobs to see what tasks must be performed. 
D) meet with employees and discuss the overall objectives of the firm.

Question 15

A worker who successfully completes an apprenticeship program earns the title:

Accepted Answer

A) master craftsman. 
B) journeyman. 
C) senior artisan. 
D) probationary craftsman. 
A) master craftsman. 
B) journeyman. 
C) senior artisan. 
D) probationary craftsman.

Question 16

A disadvantage of job sharing is that it requires a firm to hire,train,motivate,and supervise more employees.

Accepted Answer

A) True 
 B)False

Question 17

One of the most important responsibilities for professionals in the human resources field is:

Accepted Answer

A) understanding the ethical perspective of each employee. 
B) filing employee medical claims. 
C) to always "right past wrongs." 
D) staying current with employment-related legislation. 
A) understanding the ethical perspective of each employee. 
B) filing employee medical claims. 
C) to always "right past wrongs." 
D) staying current with employment-related legislation.

Question 18

Steve works in purchasing for the Department of the Army on the east coast.He arrives at work at 6:00 A.m.and leaves by 3:00 p.m.He enjoys this schedule because he is an early riser.A disadvantage to the government in allowing Steve to use flextime is:

Accepted Answer

A) morning workers are never as productive as afternoon workers. 
B) there is a 1 hour window of opportunity to talk with defense contractors on the west coast,who work 8:00 a.m.- 5:00 p.m. 
C) this system will increase absenteeism. 
D) the government is required to hire twice as many people and spend additional funds training these individuals. 
A) morning workers are never as productive as afternoon workers. 
B) there is a 1 hour window of opportunity to talk with defense contractors on the west coast,who work 8:00 a.m.- 5:00 p.m. 
C) this system will increase absenteeism. 
D) the government is required to hire twice as many people and spend additional funds training these individuals.

Question 19

The purpose of a performance appraisal is to:

Accepted Answer

A) protect the firm from lawsuits by disgruntled employees. 
B) improve employee performance. 
C) obtain information for the firm's financial performance that must be provided in the annual report to stockholders. 
D) give managers the information they need to determine the firm's strengths and weaknesses relative to its most serious competitors. 
A) protect the firm from lawsuits by disgruntled employees. 
B) improve employee performance. 
C) obtain information for the firm's financial performance that must be provided in the annual report to stockholders. 
D) give managers the information they need to determine the firm's strengths and weaknesses relative to its most serious competitors.

Question 20

The Golden Handshake is a popular method of firing or dismissing senior members of your workforce.

Accepted Answer

A) True 
 B)False

Exam 11: Human Resource Management: Finding and Keeping the Best Employees

Today's workers place a lower priority on leisure time than they did in the past.

Companies place a considerable amount of attention on compensation plans because:

According to the American with Disabilities Act,which of the following is not an appropriate screening tool?

Greg,a control room engineer at Tri State Power,Inc.'s nuclear power plant regularly practices handling emergency situations in a computerized mockup that duplicates the sights,sounds,and experiences of a real control room under emergency conditions.TriState uses _______ to train its engineers.

The Family and Medical Leave Act:

Job sharing tends to increase absenteeism and tardiness,because part-time workers are not as dedicated and loyal as full-time workers.

When managing your human resources,_____________ is the process of deciding who should be hired,under legal guidelines,to serve the best interests of the individual and the organization.

Chris is a member of the carpenters' union who recently achieved the classification of journeyman.This means that Chris:

The most likely reason a firm would pay its sales representatives a commission rather than a salary is that it wants to:

Top level managers can benefit from having their performance evaluated by subordinates.

The first step in the performance appraisal process is to:

A worker who successfully completes an apprenticeship program earns the title:

A disadvantage of job sharing is that it requires a firm to hire,train,motivate,and supervise more employees.

One of the most important responsibilities for professionals in the human resources field is:

Steve works in purchasing for the Department of the Army on the east coast.He arrives at work at 6:00 A.m.and leaves by 3:00 p.m.He enjoys this schedule because he is an early riser.A disadvantage to the government in allowing Steve to use flextime is:

The purpose of a performance appraisal is to:

The Golden Handshake is a popular method of firing or dismissing senior members of your workforce.

Taking Risks and Making Profits Within the Dynamic Business Environment

Understanding Economics and How It Affects Business

Doing Business in Global Markets

Demanding Ethical and Socially Responsible Behavior

How to Form a Business

Entrepreneurship and Starting a Small Business

Management and Leadership

Structuring Organizations for Todays Challenges

Production and Operations Management

Motivating Employees

Dealing With Union and Employeemanagement Issues

Marketing: Helping Buyers Buy

Developing and Pricing Goods and Services

Distributing Products

Using Effective Promotions

Understanding Accounting and Financial Information

Financial Management

Using Securities Markets for Financing and Investing Opportunities

Money,financial Institutions,and the Federal Reserve

test Planning Table for Bonus Chapter A

Using Technology to Manage Information

Managing Risk

Managing Personal Finances

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