Question 1

Fringe benefit payments account for about thirty percent of payroll costs today.

Accepted Answer

A) True 
 B)False

Question 2

During the employee selection process,the screening interview is often conducted by:

Accepted Answer

A) the current workers in the applicant's department. 
B) a member of the human resources department staff. 
C) a selection committee consisting of managers from all departments within the organization. 
D) the company's affirmative action officer. 
A) the current workers in the applicant's department. 
B) a member of the human resources department staff. 
C) a selection committee consisting of managers from all departments within the organization. 
D) the company's affirmative action officer.

Question 3

Recruiting is relatively easy today because qualified labor is so plentiful.

Accepted Answer

A) True 
 B)False

Question 4

Which of the following statements about team pay is the most accurate?

Accepted Answer

A) Most managers are very satisfied with the team-based pay programs that are currently in place. 
B) Most managers have concluded that team pay methods are so complex and difficult to administer that they have gone back to pay plans based on rewarding workers for their individual achievements. 
C) Although individuals who make an outstanding contribution should be recognized and rewarded,a pay system based strictly on individual performance can undermine the cohesiveness teams need to meet their goals. 
D) Team pay plans should emphasize individual rewards since the team can succeed only if all individuals are highly motivated to work as hard as possible. 
A) Most managers are very satisfied with the team-based pay programs that are currently in place. 
B) Most managers have concluded that team pay methods are so complex and difficult to administer that they have gone back to pay plans based on rewarding workers for their individual achievements. 
C) Although individuals who make an outstanding contribution should be recognized and rewarded,a pay system based strictly on individual performance can undermine the cohesiveness teams need to meet their goals. 
D) Team pay plans should emphasize individual rewards since the team can succeed only if all individuals are highly motivated to work as hard as possible.

Question 5

____________ introduces new employees to the organization,their fellow workers,their supervisors,and to the policies,practices,and objectives of the firm.

Accepted Answer

A) Vestibule training 
B) Employee initiation 
C) Employee orientation 
D) Job specification 
A) Vestibule training 
B) Employee initiation 
C) Employee orientation 
D) Job specification

Question 6

According to information in Chapter 11,which of the following is not one of the three steps HR managers use as part of training and development?

Accepted Answer

A) Assessing the types of training needed by your firm. 
B) Designing the training activities,including selecting the types)of training activities that will be pursued. 
C) Predicting the success of each new employee/trainee prior to training. 
D) Evaluating the effectiveness of the training after it is accomplished. 
A) Assessing the types of training needed by your firm. 
B) Designing the training activities,including selecting the types)of training activities that will be pursued. 
C) Predicting the success of each new employee/trainee prior to training. 
D) Evaluating the effectiveness of the training after it is accomplished.

Question 7

The Equal Employment Opportunity Act gave the Equal Employment Opportunity Commission the authority to:

Accepted Answer

A) prevent firms from firing workers based on union affiliation. 
B) issue guidelines for employer conduct in administering equal employment opportunity programs. 
C) set salary schedules for protected groups. 
D) require firms to pay women and minority workers more than white males for the same work. 
A) prevent firms from firing workers based on union affiliation. 
B) issue guidelines for employer conduct in administering equal employment opportunity programs. 
C) set salary schedules for protected groups. 
D) require firms to pay women and minority workers more than white males for the same work.

Question 8

A ____________ is a statement that identifies the minimum qualifications required of a worker in order to perform a specific job.

Accepted Answer

A) job description 
B) performance criteria review 
C) human resource inventory 
D) job specification 
A) job description 
B) performance criteria review 
C) human resource inventory 
D) job specification

Question 9

Akiko Animoto works for a company that allows her to choose when she begins and ends her workday,as long as she works a required number of hours and is at her job station at certain specified core times.Akiko's company is using a compressed workweek plan.

Accepted Answer

A) True 
 B)False

Question 10

Ruth Gray is a manager who takes pride in her ability to be fair and impartial.She treats all workers the same way,and evaluates them all using the same standards.Ruth is likely to have difficulty with the adjustments needed to accommodate disabled workers.

Accepted Answer

A) True 
 B)False

Question 11

A reason workers tend to receive fewer promotions than in the past is that:

Accepted Answer

A) most firms now believe hiring people outside the organization is a better way to fill management positions because it brings in "new blood." 
B) the movement toward flatter organizational structures,provide fewer opportunities to move upward. 
C) firms have found that promoting employees can create jealousy and resentment among the workers who are not promoted. 
D) very few of today's supervisors and lower-level managers have the qualifications needed to move into higher management positions. 
A) most firms now believe hiring people outside the organization is a better way to fill management positions because it brings in "new blood." 
B) the movement toward flatter organizational structures,provide fewer opportunities to move upward. 
C) firms have found that promoting employees can create jealousy and resentment among the workers who are not promoted. 
D) very few of today's supervisors and lower-level managers have the qualifications needed to move into higher management positions.

Question 12

Sick-leave pay,vacation pay,pension plans,and health plans that provide additional compensation to employees are called:

Accepted Answer

A) fringe benefits. 
B) off-schedule salary. 
C) bonus sharing. 
D) nonmonetary salaries. 
A) fringe benefits. 
B) off-schedule salary. 
C) bonus sharing. 
D) nonmonetary salaries.

Question 13

Most experienced workers have a clear idea of what is expected of them even if managers do not communicate their expectations explicitly.

Accepted Answer

A) True 
 B)False

Question 14

Management is turning to a strategy of offering more lateral transfers due to the fact that many companies are operating under a flatter organization structure.

Accepted Answer

A) True 
 B)False

Question 15

Minority groups have made great strides in creating networking associations.For example,Black Enterprise Magazine sponsors networking forums.

Accepted Answer

A) True 
 B)False

Question 16

The selection process may include an)_______________,where employment is only guaranteed for a specified period of time,until either a permanent offer is extended or the employee is discharged.

Accepted Answer

A) intern period 
B) probationary period 
C) contingent period 
D) action pending period 
A) intern period 
B) probationary period 
C) contingent period 
D) action pending period

Question 17

Compensation is one of the main marketing tools a firm uses in its efforts to attract qualified employees.

Accepted Answer

A) True 
 B)False

Question 18

The "employment at will" doctrine maintained that a firm could only fire a worker if it could demonstrate "just cause."

Accepted Answer

A) True 
 B)False

Question 19

Even employees who work on a busy production floor need performance appraisals.If the manager cannot conduct a closed-door appraisal session,the supervisor should conduct these wherever he/she can find room.

Accepted Answer

A) True 
 B)False

Question 20

Examples of soft benefits that a firm might offer are: onsite medical physician services,and exercise centers.

Accepted Answer

A) True 
 B)False

Exam 11: Human Resource Management: Finding and Keeping the Best Employees

Fringe benefit payments account for about thirty percent of payroll costs today.

During the employee selection process,the screening interview is often conducted by:

Recruiting is relatively easy today because qualified labor is so plentiful.

Which of the following statements about team pay is the most accurate?

____________ introduces new employees to the organization,their fellow workers,their supervisors,and to the policies,practices,and objectives of the firm.

According to information in Chapter 11,which of the following is not one of the three steps HR managers use as part of training and development?

The Equal Employment Opportunity Act gave the Equal Employment Opportunity Commission the authority to:

A ____________ is a statement that identifies the minimum qualifications required of a worker in order to perform a specific job.

Akiko Animoto works for a company that allows her to choose when she begins and ends her workday,as long as she works a required number of hours and is at her job station at certain specified core times.Akiko's company is using a compressed workweek plan.

Ruth Gray is a manager who takes pride in her ability to be fair and impartial.She treats all workers the same way,and evaluates them all using the same standards.Ruth is likely to have difficulty with the adjustments needed to accommodate disabled workers.

A reason workers tend to receive fewer promotions than in the past is that:

Sick-leave pay,vacation pay,pension plans,and health plans that provide additional compensation to employees are called:

Most experienced workers have a clear idea of what is expected of them even if managers do not communicate their expectations explicitly.

Management is turning to a strategy of offering more lateral transfers due to the fact that many companies are operating under a flatter organization structure.

Minority groups have made great strides in creating networking associations.For example,Black Enterprise Magazine sponsors networking forums.

The selection process may include an)_______________,where employment is only guaranteed for a specified period of time,until either a permanent offer is extended or the employee is discharged.

Compensation is one of the main marketing tools a firm uses in its efforts to attract qualified employees.

The "employment at will" doctrine maintained that a firm could only fire a worker if it could demonstrate "just cause."

Even employees who work on a busy production floor need performance appraisals.If the manager cannot conduct a closed-door appraisal session,the supervisor should conduct these wherever he/she can find room.

Examples of soft benefits that a firm might offer are: onsite medical physician services,and exercise centers.

Taking Risks and Making Profits Within the Dynamic Business Environment

Understanding Economics and How It Affects Business

Doing Business in Global Markets

Demanding Ethical and Socially Responsible Behavior

How to Form a Business

Entrepreneurship and Starting a Small Business

Management and Leadership

Structuring Organizations for Todays Challenges

Production and Operations Management

Motivating Employees

Dealing With Union and Employeemanagement Issues

Marketing: Helping Buyers Buy

Developing and Pricing Goods and Services

Distributing Products

Using Effective Promotions

Understanding Accounting and Financial Information

Financial Management

Using Securities Markets for Financing and Investing Opportunities

Money,financial Institutions,and the Federal Reserve

test Planning Table for Bonus Chapter A

Using Technology to Manage Information

Managing Risk

Managing Personal Finances

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