Question 1

Companies compete with other firms for good employees.

Accepted Answer

A) True 
 B)False

Question 2

One of the main complaints made by critics of employment tests is that these tests:

Accepted Answer

A) fail to take the interests and personalities of the test takers into account. 
B) cannot measure basic competencies. 
C) may discriminate against certain groups. 
D) take so long to conduct and evaluate that they slow down the selection process. 
A) fail to take the interests and personalities of the test takers into account. 
B) cannot measure basic competencies. 
C) may discriminate against certain groups. 
D) take so long to conduct and evaluate that they slow down the selection process.

Question 3

Which of the following statements is the most accurate description of the impact the Americans with Disabilities Act of 1990 ADA)has had on businesses?

Accepted Answer

A) ADA has had no real impact,since most businesses have always been sensitive to the needs of disabled workers. 
B) Most firms have found that the structural changes needed to comply with ADA requirements have been very difficult and expensive to implement. 
C) Most firms are finding that the cultural changes required by ADA are more difficult to implement than the structural changes. 
D) Businesses have found that even with the changes required by ADA,disabled workers are simply not capable of handling most types of jobs. 
A) ADA has had no real impact,since most businesses have always been sensitive to the needs of disabled workers. 
B) Most firms have found that the structural changes needed to comply with ADA requirements have been very difficult and expensive to implement. 
C) Most firms are finding that the cultural changes required by ADA are more difficult to implement than the structural changes. 
D) Businesses have found that even with the changes required by ADA,disabled workers are simply not capable of handling most types of jobs.

Question 4

As a salesman,Rob Lytle's pay is based on a percentage of his total sales.This type of pay arrangement is known as a commission.

Accepted Answer

A) True 
 B)False

Question 5

Keep on Truckin' School for Truck Drivers is proud of its training methods.Before its students are ever allowed on the road with a big rig,they are taught safe driving techniques with the help of sophisticated,computerized equipment that comes as close as possible to duplicating real driving conditions,right down to the sights,sounds,bumps and vibrations experienced on the road.Keep on Truckin' is using a training method known as job replication.

Accepted Answer

A) True 
 B)False

Question 6

Temporary help services,job fairs and the Internet are external sources for recruitment.

Accepted Answer

A) True 
 B)False

Question 7

Performance appraisals are very useful for new,inexperienced workers and first-line managers,but have little value for top management.

Accepted Answer

A) True 
 B)False

Question 8

As new parents,Sean and Lindsey applied for family medical leave to care for their new infant son.According to U.S.law,Sean and Lindsey:

Accepted Answer

A) are not paid during the 12-week period that each elects to take. 
B) are each paid as a half-time employee during the 12-week leave period. 
C) must each take the full amount of family medical leave time. 
D) must both be employed in order to qualify for any family medical leave time. 
A) are not paid during the 12-week period that each elects to take. 
B) are each paid as a half-time employee during the 12-week leave period. 
C) must each take the full amount of family medical leave time. 
D) must both be employed in order to qualify for any family medical leave time.

Question 9

Job sharing has received a great deal of attention in recent years as more women with small children have entered the labor force.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following statements about recruiting is most accurate?

Accepted Answer

A) It is important for a firm to recruit and hire people who are not only skilled but also fit in with the firm's culture and leadership style. 
B) Recruiting internally will almost always result in better qualified applicants than recruiting externally. 
C) Small firms generally have a strong advantage when it comes to recruiting. 
D) One advantage of using external sources when recruiting is that this approach tends to result in higher morale among the firm's existing employees. 
A) It is important for a firm to recruit and hire people who are not only skilled but also fit in with the firm's culture and leadership style. 
B) Recruiting internally will almost always result in better qualified applicants than recruiting externally. 
C) Small firms generally have a strong advantage when it comes to recruiting. 
D) One advantage of using external sources when recruiting is that this approach tends to result in higher morale among the firm's existing employees.

Question 11

Over the next ten to fifteen years,most firms will discontinue apprenticeship programs as changes in technology make this type of training obsolete.

Accepted Answer

A) True 
 B)False

Question 12

Top managers at Unifaze Corporation have decided that the company must downsize,but are concerned about the effect the reduction in employment will have on the morale of the remaining employees.One way top management could keep morale from suffering would be to establish an early retirement program.

Accepted Answer

A) True 
 B)False

Question 13

Dramatic changes in the U.S.labor force will make the work of human resource managers more interesting,and more difficult,in the future.Identify and describe three trends that will challenge future human resource managers.

Accepted Answer

Students can choose from several trends

Question 14

Backstreet Books,an eclectic bookstore on a large college campus is owned by a large bookstore chain.Corporate HR knows that sexual harassment in the workplace is a serious issue.In order to provide consistency in its effort to train employees about sexual harassment,HR management created _____________.Employees have a flexible time period when they can log-on and receive exactly the same training as employees in all of the company owned and managed bookstores.

Accepted Answer

A) online training 
B) off-the-job training 
C) vestibule training 
D) simulation training 
A) online training 
B) off-the-job training 
C) vestibule training 
D) simulation training

Question 15

It is challenging for HR managers to deal with a declining economy that results in a short-term preference for part-time and/or temporary employees;and,a trend to outsource jobs,even though there are skilled employees who are willing to work.

Accepted Answer

A) True 
 B)False

Question 16

Mollie Herndon is an office manager at Beaux Neaux Legal Services.The company's top management recently announced it was adopting a 360-degree review process as part of the performance appraisals of its office managers.Once this policy goes into effect,Mollie can expect her evaluations to include feedback from both the managers above her and the employees she supervises.

Accepted Answer

A) True 
 B)False

Question 17

Employment tests should focus on general job skills rather than skills that are related directly to the job.

Accepted Answer

A) True 
 B)False

Question 18

A common way of compensating teams is a ___________ system,in which bonuses are based on improvements over a previous performance baseline.

Accepted Answer

A) commission 
B) stock option 
C) gain-sharing 
D) skill-based 
A) commission 
B) stock option 
C) gain-sharing 
D) skill-based

Question 19

Hector Cruz is receiving training in maintaining and repairing assembly line robots at a school that uses equipment very similar to that used on his new job at Blast Off Technologies.His classroom training is called vestibule training.

Accepted Answer

A) True 
 B)False

Question 20

Frank has thirty years of service as a manager for his company.He remembers when managers had almost complete freedom to fire workers.Frank thinks this is only fair."After all," Frank points out,"workers quit whenever they get a better offer.Shouldn't managers have as much freedom to fire workers as the workers have to quit?" Frank's comments suggest that he believes in the doctrine of:

Accepted Answer

A) bonded employment. 
B) reciprocated employment. 
C) employment by mutual consent. 
D) employment at will. 
A) bonded employment. 
B) reciprocated employment. 
C) employment by mutual consent. 
D) employment at will.

Companies compete with other firms for good employees.

One of the main complaints made by critics of employment tests is that these tests:

Which of the following statements is the most accurate description of the impact the Americans with Disabilities Act of 1990 ADA)has had on businesses?

As a salesman,Rob Lytle's pay is based on a percentage of his total sales.This type of pay arrangement is known as a commission.

Temporary help services,job fairs and the Internet are external sources for recruitment.

Performance appraisals are very useful for new,inexperienced workers and first-line managers,but have little value for top management.

As new parents,Sean and Lindsey applied for family medical leave to care for their new infant son.According to U.S.law,Sean and Lindsey:

Job sharing has received a great deal of attention in recent years as more women with small children have entered the labor force.

Which of the following statements about recruiting is most accurate?

Over the next ten to fifteen years,most firms will discontinue apprenticeship programs as changes in technology make this type of training obsolete.

Top managers at Unifaze Corporation have decided that the company must downsize,but are concerned about the effect the reduction in employment will have on the morale of the remaining employees.One way top management could keep morale from suffering would be to establish an early retirement program.

Dramatic changes in the U.S.labor force will make the work of human resource managers more interesting,and more difficult,in the future.Identify and describe three trends that will challenge future human resource managers.

It is challenging for HR managers to deal with a declining economy that results in a short-term preference for part-time and/or temporary employees;and,a trend to outsource jobs,even though there are skilled employees who are willing to work.

Employment tests should focus on general job skills rather than skills that are related directly to the job.

A common way of compensating teams is a ___________ system,in which bonuses are based on improvements over a previous performance baseline.

Hector Cruz is receiving training in maintaining and repairing assembly line robots at a school that uses equipment very similar to that used on his new job at Blast Off Technologies.His classroom training is called vestibule training.

Taking Risks and Making Profits Within the Dynamic Business Environment

Understanding Economics and How It Affects Business

Doing Business in Global Markets

Demanding Ethical and Socially Responsible Behavior

How to Form a Business

Entrepreneurship and Starting a Small Business

Management and Leadership

Structuring Organizations for Todays Challenges

Production and Operations Management

Motivating Employees

Dealing With Union and Employeemanagement Issues

Marketing: Helping Buyers Buy

Developing and Pricing Goods and Services

Distributing Products

Using Effective Promotions

Understanding Accounting and Financial Information

Financial Management

Using Securities Markets for Financing and Investing Opportunities

Money,financial Institutions,and the Federal Reserve

test Planning Table for Bonus Chapter A

Using Technology to Manage Information

Managing Risk

Managing Personal Finances

Filters

Exam 11: Human Resource Management: Finding and Keeping the Best Employees

Companies compete with other firms for good employees.

One of the main complaints made by critics of employment tests is that these tests:

Which of the following statements is the most accurate description of the impact the Americans with Disabilities Act of 1990 ADA)has had on businesses?

As a salesman,Rob Lytle's pay is based on a percentage of his total sales.This type of pay arrangement is known as a commission.

Temporary help services,job fairs and the Internet are external sources for recruitment.

Performance appraisals are very useful for new,inexperienced workers and first-line managers,but have little value for top management.

As new parents,Sean and Lindsey applied for family medical leave to care for their new infant son.According to U.S.law,Sean and Lindsey:

Job sharing has received a great deal of attention in recent years as more women with small children have entered the labor force.

Which of the following statements about recruiting is most accurate?

Over the next ten to fifteen years,most firms will discontinue apprenticeship programs as changes in technology make this type of training obsolete.

Dramatic changes in the U.S.labor force will make the work of human resource managers more interesting,and more difficult,in the future.Identify and describe three trends that will challenge future human resource managers.

It is challenging for HR managers to deal with a declining economy that results in a short-term preference for part-time and/or temporary employees;and,a trend to outsource jobs,even though there are skilled employees who are willing to work.

Employment tests should focus on general job skills rather than skills that are related directly to the job.

A common way of compensating teams is a ___________ system,in which bonuses are based on improvements over a previous performance baseline.

Hector Cruz is receiving training in maintaining and repairing assembly line robots at a school that uses equipment very similar to that used on his new job at Blast Off Technologies.His classroom training is called vestibule training.

Taking Risks and Making Profits Within the Dynamic Business Environment

Understanding Economics and How It Affects Business

Doing Business in Global Markets

Demanding Ethical and Socially Responsible Behavior

How to Form a Business

Entrepreneurship and Starting a Small Business

Management and Leadership

Structuring Organizations for Todays Challenges

Production and Operations Management

Motivating Employees

Dealing With Union and Employeemanagement Issues

Marketing: Helping Buyers Buy

Developing and Pricing Goods and Services

Distributing Products

Using Effective Promotions

Understanding Accounting and Financial Information

Financial Management

Using Securities Markets for Financing and Investing Opportunities

Money,financial Institutions,and the Federal Reserve

test Planning Table for Bonus Chapter A

Using Technology to Manage Information

Managing Risk

Managing Personal Finances

Filters