Exam 11: Human Resource Management: Finding and Keeping the Best Employees

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Garrett works in his firm's human resources department.He is responsible for designing a new job application form for his firm.The questions Garrett includes on the new form should avoid broad questions about the applicant's beliefs,culture and family background,and should focus instead on factors such as the applicant's work experience,education,and career objectives.

(True/False)
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The primary reason that companies do performance appraisals is to improve worker performance.

(True/False)
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Internet-based training courses are sometimes also called:

(Multiple Choice)
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Which of the following statements about early retirement is most accurate?

(Multiple Choice)
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One way human resource managers can keep current on human resource legislation and rulings is to read current business literature such as The Wall Street Journal and Business Week.

(True/False)
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The Age Discrimination in Employment Act only prevents discrimination against employees who are over the age of 65.

(True/False)
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Public and private employment agencies and college placement offices are internal sources used by human resource managers when they are recruiting employees.

(True/False)
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When Sally Miller was hired to a lower-level management position at Zinwick and Associates,she was introduced to Wendy Hopper,and told that Wendy would be her mentor.As a mentor,Wendy will coach and guide Sally,introduce her to the right people,and be her organizational sponsor.

(True/False)
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Skill-based pay is a method of compensating teams in which base pay is raised when team members learn and apply new skills.

(True/False)
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Jolie is a human resource manager who is currently involved in selecting employees.Which of the following activities is Jolie most likely to be working on in her present assignment?

(Multiple Choice)
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The federal government has to minimized its role in human resource management.

(True/False)
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When creating a job description,the HR manager may include:

(Multiple Choice)
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Sally is a human resource manager with Weldun Cooking Supplies who needs to recruit sales professionals to fill several positions within her company.Sally is likely to rely on external recruiting sources if she:

(Multiple Choice)
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The doctrine of "employment at will" means that employees must be allowed to keep their jobs as long as they are willing and able to perform their required duties.Under this doctrine,employers can only fire or layoff an employee if the firm is in serious financial difficulty or the employee is grossly incompetent or has committed a felony.

(True/False)
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According to the Reaching Beyond Our Borders box,titled,"Working Worldwide",companies must consider a number of compensation related issues for employees who work abroad.These may include currency conversion issues,special concessions such as travel and housing allowances,differences in health care standards in different countries,and even vacation benefits.

(True/False)
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One of the challenges facing today's human resource managers is a shift in the age distribution of the labor force,including aging baby boomers,many of whom are deferring retirement.

(True/False)
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Affirmative action programs are the least controversial method of correcting job inequities created by past discrimination.

(True/False)
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During an interview,a manager should be careful not to ask the applicant about his or her family or other non-job related questions.

(True/False)
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Part-time workers,temporary workers,and seasonal workers are defined by the HR department as ____________________.

(Multiple Choice)
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Selection is the process of gathering information and deciding who should be hired,under legal guidelines,for the best interests of the individual and the organization.

(True/False)
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