Exam 11: Human Resource Management: Finding and Keeping the Best Employees

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Managers at a local bank are discussing the absentee problems they are experiencing at their west side location.Although the workers do a good job and serve customers well when they are on the job,they tend to report to work late at least two days each week,and often want to leave early.Job sharing might be a good staffing arrangement for the managers to consider.

(True/False)
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A job analysis results in two written statements.They are:

(Multiple Choice)
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The _______________ doctrine states that employers have as much right to fire workers as the workers have to leave the company voluntarily.

(Multiple Choice)
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Wal-Mart stores in northern Illinois have gone to a ___________,where management works four 10-hour days,and has four days off.

(Multiple Choice)
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Workers who are paid a __________ receive a fixed compensation weekly,biweekly,or monthly.

(Multiple Choice)
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In their efforts to accommodate disabled workers,most firms experience difficulties with cultural changes,more so than with structural changes.

(True/False)
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Because of the continuous flow of potential employees into the labor market,recruiting usually is the easiest task for a human resource manager to accomplish.

(True/False)
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The first four steps in human resource planning all lead to the final step,which is the development of a strategic human resource plan.

(True/False)
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Helen Caldwell is a human resource manager for a firm that is planning to switch to a more sophisticated production method.As a human resource manager,one of Helen's duties will be to forecast the demand for the type of labor needed to implement the new method.

(True/False)
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While talking with a group of family and friends,Jeanne mentions that she was offered an impressive golden handshake by her employer.Which of the following statements is she most likely to make next?

(Multiple Choice)
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One implication of today's flatter corporate structures is that:

(Multiple Choice)
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Employers must verify that employment candidates are eligible to work in the U.S.as mandated by:

(Multiple Choice)
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Many firms now offer their employees ___________ benefits,such as on-site haircuts and free breakfasts,which help employees maintain a balance between work and family life.

(Multiple Choice)
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In 2008,Congress passed the Americans with Disabilities Amendments Act.What was the scope of the changes?

(Multiple Choice)
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Toni Matthews is interested in a position that has opened up at her firm,but she wants to find out more about the type of work and responsibilities involved in the job.A document that would have the information she wants is the job specification.

(True/False)
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Reggie is learning to be a carpenter by working alongside experienced carpenters.After one more year of successful training,his union will classify Reggie as a journeyman.Reggie is participating in an apprenticeship program.

(True/False)
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Salespeople often are paid a _______ based on a percentage of their sales.

(Multiple Choice)
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Artificial intelligence software already exists that will review information provided by an applicant and e-mail a report to a manager with a recommendation as to whether the applicant should be interviewed.

(True/False)
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Part-time workers,seasonal workers and independent contractors are all examples of contingent workers.

(True/False)
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Chris Schubert is a human resource manager with the Night Owl Publishing Company.He just finished creating a document that describes what editors do at their jobs.The study Chris has completed is known as a human resource inventory.

(True/False)
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