Exam 11: Human Resource Management: Finding and Keeping the Best Employees

At Washington Seat Belt Industries,new workers are immediately assigned to jobs.They learn by doing the actual work and by watching longer-term employees.This company uses a policy of:

According to the material in the Spotlight on Small Business box in Chapter 11,which of the following statements about recruiting workers for a small business is the most accurate?

A job specification identifies the minimum qualifications a person must have to fill a particular job.

Tyrone recently earned his license to sell real estate in Indiana,and has interviewed with several agencies in an attempt to find a job.All have told him that his income will be based on a percentage of his real estate sales for the month.Tyrone will be paid:

When Tim joined Alamo Scientific as a sales manager,part of his sign-on bonus included the opportunity to buy up to 500 shares of the company's publicly traded stock at $10 per share,during the first three months of employment.The stock was trading on the NASDAQ exchange for $22 per share.Tim's new company was offering a dividend reinvestment plan.

Vestibule training is the most fundamental type of training available.

Ben,a 44-year middle manager at a well-known advertising firm,just lost his job.The company downsized due to a significant loss of clients during the last recession.Although Ben's work was considered exemplary in many ways,and his staff had won awards with their creative work,the company decided to let Ben go instead of another middle manager who was also a minority.In a business setting,we call this occurrence ___________________.

Selected employees who work as assistants to higher-level managers and participate in managerial functions are given such titles as:

One objective of a carefully managed compensation plan is to keep labor costs low.In order to achieve this objective,a firm should strive to keep wages,salaries and benefits at or below the compensation levels of its competitors.

Danielle relies on summer earnings to fund her next year at the university.When she tried to get her old high school summer job back at local Cool Rags Clothier,she learned that the manager no longer hires college students during the summer months.Which of the following strategies do you recommend that Danielle pursue?

A __________ allows workers to work the full number of hours per week in fewer days.

Recruitment is a set of activities undertaken for attracting qualified people,at the right time.

As Connor scanned the employment opportunities on the website of a well-known online recruiting company,he speculated that he might not qualify for some of the jobs.Connor was concerned that his educational credentials and skills might not be compatible with the ________ for many of today's available jobs.

The ____________ protects individuals over the age of 40 from discrimination based on age with respect to issues such as hiring,promotions,job benefits,and assignments.

A recent study has shown that the most effective way for most firms to improve worker productivity is to increase expenditures on machinery and equipment.

When Andrew administered the performance appraisals for his employees at California Canines,a producer of upscale clothing and accessories for pets,he made certain that he allowed at least one hour for each appraisal.He met with each employee in his quiet office,and gave each an opportunity to prepare a self-improvement program.His goal was to make each appraisal a positive experience for the employee.Andrew carried out the suggestions of experts in performing effective performance appraisals.

The human resource manager's job is easier today than it was in the past because a growing percentage of the work force is highly educated and well-prepared for jobs in the contemporary business environment.

Steve is gathering information about the names,ages,education,specialized skills,and capabilities of all of his firm's employees.The information Steve is acquiring suggests he is working on a:

As the HR manager at a small business,John handles most of his firm's recruiting efforts.Because John recruits for a small business he has a distinct advantage over larger competitor firms when it comes to finding the right people to fill his firm's needs.

Mario and Marla are web development professionals for a popular high tech company.Due to injuries Mario sustained while serving in the Army Reserves,upon his return the company provided him and other returning soldiers with ergonomic desks and chairs that accommodates wheel chairs and bad backs.Although Marla is hearing impaired,the company does not need to consider providing her with a headset that magnifies sound because she is the only employee out of 200 requiring this accommodation.