Exam 11: Human Resource Management: Finding and Keeping the Best Employees

A mentor is a manager who supervises,coaches,and guides selected lower-level employees,and generally acting as their organizational sponsor.

The concept of "reasonable accommodations" means that all workers should be treated in the same manner.

Recent court cases include drug-addicted employees who claim their addiction is an illness,and therefore,they are protected from wrongful discharge under the American with Disabilities Act.

The human resource function has become so critical that it is now a concern of all managers.

Before the director's accident,Dee had worked with him to devise a plan that would allow each employee to select the fringe benefits he or she wants up to a certain dollar amount.The type of plan Dee and the director developed is known as an):

Small businesses usually find recruitment easier than large firms.

Dan works for ElekTek,a firm producing sophisticated electronic equipment used in state-of-the-art security systems.Dan is happy to see that the value of ElekTek's stock has reached $47 per share,because certain employees including Dan)have the opportunity to buy a given number of shares of its stock for $30 per share for the next year regardless of how high the market price goes.ElekTek is offering some employees a:

Students can benefit from networking in college even before they take their first full-time job.

Flextime plans are particularly well suited for workers on an assembly line.

Telecommuting can actually save employers money by reducing their need for office space.

The result of a job analysis is a written document called a human resource inventory.

Rob is the human resource manager for a medium-sized corporation.He understands the value of hiring from within to fill positions whenever possible.This means that Rob relies extensively on promotions,transfers,and recommendations from current employees to find qualified employees.

Shadowing is another term used to refer to ______________.

A performance appraisal is an evaluation in which the performance level of employees is measured against established standards to make decisions about promotions,compensation,additional training,or firing.

The Americans with Disabilities Act protects qualified persons from discriminatory hiring practices,but does not require employers to provide suitable accommodations in the workplace,or opportunities for promotion.This is left to occupational safety laws.

Which of the following is a challenge that is facing the human resource managers of today?

Some firms have found that employees prefer cafeteria-style benefit plans.For these plans,the employees vote on the benefits that they prefer,and only those benefits receiving the highest votes are offered to employees.

In an ongoing study,Jay Schuster concluded that the best way to compensate members of a team is to base each member's pay on her or his individual performance.

Employees at The Eastern Eagle newspaper are paid according to the Hay system.Ralph and Steve do the same type of work and report to the same supervisor.Ralph has worked at the newspaper for 14 years while this is Steve's third year.The supervisor believes Steve is the more enthusiastic and hard-working of the two.Under the Hay system,Steve will probably earn more than Ralph.

Which of the following is a valid statement about contingent workers?