Exam 11: Human Resource Management: Finding and Keeping the Best Employees

A major characteristic of a compressed workweek is that:

The first step in establishing training and development programs is to:

Janey worked in the student bookstore of a community college.The store was quite large and offered a variety of food items and paraphernalia besides books and school supplies.Although she liked the retail atmosphere,there was little opportunity for advancement because the three persons in management positions were doing well in their jobs and not planning to retire very soon.When the College opened a new branch,Janey seized the opportunity to be reassigned to the new location and manage the smaller operation.Her change was not a promotion,it was considered an)__________,however,it served to improve her morale because she was performing more tasks and had greater responsibility than at the previous bookstore.

Which of the following is an external recruitment source?

Recent federal law clearly and strongly supports the notion that companies must use strict employment quotas to correct for past discriminatory actions.

Barney's company creates promotional campaigns for other businesses.He just learned that the firm lost the Lisle Account,a long-standing customer.On the short-term,this will significantly reduce the need for several creative writers and web content developers the company has on staff.As he prepares to call each employee in for dismissal,Barney reviews the best way to approach this inevitable task.He decides that it is best not to tarnish the image of the company so rather than tell each that they lost an important account,he will blame the need to reduce the workforce on new technology the firm is implementing and his personal evaluation of their work.He also plans to offer a two-month severance,as long as each signs a no-compete agreement good for one year.In that way,he may be able to call them back if new accounts emerge.All of these strategies are considered good procedures that would surely avoid "wrongful discharge lawsuits."

Networking is the process of establishing and maintaining contacts and using those contacts to develop strong relationships that serve as informal development systems.

Human resource planning involves the assessment of both the future demand and the future supply of the various types of labor needed by the organization.

The Civil Rights Act of 1991 gave victims of discrimination the right to seek punitive damages from the firms that discriminated against them.

Recently,businesses have experienced debate over _____________,the practice of discriminating against a dominant or majority group of persons.This situation occurs when businesses must adhere to employment laws that were designed to correct previous discrimination against minority groups.

Human resource management is the process of deciding the number and types of people your business needs,and then,recruiting,selecting,developing,motivating,evaluating,compensating,and scheduling employees to achieve organizational goals.

Jake accepted a management trainee position at Opelika Resorts,a real estate development company.Corporate management believes Jake has potential to move into a top management position within the organization.They have begun assigning Jake to a different department every few months so he can obtain the broad perspective needed by top managers.This company is using ______________ to develop Jake's management skills.

The second step in human resource planning consists of conducting job analyses.Through observation and research,the manager will collect information on the kinds of things that each job title performs and how they are performed,as well as the skill and knowledge requirements for doing the job.

The first step in the human resources planning process is to:

Julie Daniels recently became a member of the Plumbers Union.She has been told she will work with John Weimeister,a skilled and experienced plumber,for at least three years in order to learn all of the skills and techniques of her craft.This type of training is referred to as:

Services now exist that allow firms to perform quick background checks of potential employees.

The first step in the human resource planning process is to prepare a job analysis for each available position within the firm.

The __________,which is developed from the previous four steps of the human resource planning process,addresses how the firm will accomplish a wide array of human resource functions such as recruiting,selecting,training and developing,appraising,compensating,and scheduling its employees.

A job description identifies and describes the type of person who should perform the job,including important qualifications such as deduction,skills,and experience.

Referring to the Making Ethical Decisions box titled,"Are Unpaid Interns Too Interred?" the passage reflects on: