Exam 6: Orienting, Training, and Developing Employees

Which method of instruction uses systems that can track the progress of learners and then adjust or alter the training provided to suit the needs of the trainee?

Software developers must stay constantly up-to-date with a range of software in order to remain competitive. Which phase of the instructional systems design approach to training addresses this need?

Which term refers to a needs assessment that examines the environment and strategy of the company to see where training emphasis ought to occur?

List the four questions that can be asked when conducting a needs assessment.

When analytic, problem-solving, and critical thinking skills are the most important skills in a training program, the case study method is appropriate.

What is one of the easiest, but least effective, approaches to training evaluation?

Vestibule training is commonly used for training pilots.

A common approach to establishing a career development program is to integrate it with the existing HR functions and structures in the organization.

What is one advantage of on-the-job training?

A supervisor's orientation checklist should include which of the following?

What are two principal criteria for determining promotions?

What are the phases of an instructional systems design approach to training?

Transfer of training is more likely to occur when the training includes identical elements of the job.

Training involves the acquisition of skills, behaviours, and abilities to perform current work.

In the skilled trades, what type of training is used in which new workers entering the industry are given thorough instruction in the practical and theoretical aspects of the trade, both on and off the job?

The goal of training is behaviour modification.

Which type of training presents trainees with the opportunity to perform under pressure and to learn from their mistakes?

What are the second and third steps in the instructional systems design approach to training?

What is evaluated by measuring changes in profits, customer satisfaction, and operating costs?

Which term refers to the theory that consequences of behaviour determine whether the behaviour will be repeated or discontinued?