Question 1

How do career development programs benefit organizations?

Accepted Answer

A)  They provide greater retention of valued employees. 
B)  They offer employees the opportunity for advancement within their fields. 
C)  They give managers more control over their subordinates. 
D)  They reduce the need for succession planning at a higher level. 
A)  They provide greater retention of valued employees. 
B)  They offer employees the opportunity for advancement within their fields. 
C)  They give managers more control over their subordinates. 
D)  They reduce the need for succession planning at a higher level.

Question 2

Training programs do not have to consider the overall organizational goals.

Accepted Answer

A) True 
 B)False

Question 3

Experienced staff often make the best educators. They make very effective teachers for fellow staff through demonstrations. Which phase of the instructional systems design approach to training includes staff demonstrations?

Accepted Answer

A)  needs assessment 
B)  training delivery 
C)  training design 
D)  training motivation 
A)  needs assessment 
B)  training delivery 
C)  training design 
D)  training motivation

Question 4

Which management training technique sees supervisory trainees handling real-life employee problems and receiving immediate feedback on their performance?

Accepted Answer

A)  leaderless groups 
B)  management games 
C)  role playing 
D)  case studies 
A)  leaderless groups 
B)  management games 
C)  role playing 
D)  case studies

Question 5

What are training programs attempting to do when they strive to make conditions in the training program as similar as possible to those on the job?

Accepted Answer

A)  motivate trainees 
B)  create readiness 
C)  invoke reactions 
D)  transfer learning 
A)  motivate trainees 
B)  create readiness 
C)  invoke reactions 
D)  transfer learning

Question 6

Determining the time provided for each component of a training program is one factor to consider at the design stage of creating a training program.

Accepted Answer

A) True 
 B)False

Question 7

Which aspects of workplace health and safety should usually be addressed during orientation?

Accepted Answer

A)  rights and responsibilities 
B)  employee risks 
C)  supervisor duties 
D)  HR obligations 
A)  rights and responsibilities 
B)  employee risks 
C)  supervisor duties 
D)  HR obligations

Question 8

Orientation should be conducted and completed on the first day of work.

Accepted Answer

A) True 
 B)False

Question 9

Training emphasizes "what" and "how." What does orientation stress?

Accepted Answer

A)  "where" 
B)  "who" 
C)  "why" 
D)  "when" 
A)  "where" 
B)  "who" 
C)  "why" 
D)  "when"

Question 10

Being able to effectively manage conflict is a soft skill that many employers look for in potential candidates.

Accepted Answer

A) True 
 B)False

Question 11

Individual employees are responsible for initiating their own career planning.

Accepted Answer

A) True 
 B)False

Question 12

What are the third and fourth steps in the instructional systems design approach to training?

Accepted Answer

A)  program administration and evaluation 
B)  assessment and evaluation 
C)  development and implementation 
D)  design and transfer 
A)  program administration and evaluation 
B)  assessment and evaluation 
C)  development and implementation 
D)  design and transfer

Question 13

To use benchmarking successfully, managers must clearly define the measures of competency and performance.

Accepted Answer

A) True 
 B)False

Question 14

Which learning principle addresses the fact that people need to know why specific outcomes have been set?

Accepted Answer

A)  modelling 
B)  relevance 
C)  goal setting 
D)  activity 
A)  modelling 
B)  relevance 
C)  goal setting 
D)  activity

Question 15

Teamwork skills fall under two broad categories: task-related and relationship-related.

Accepted Answer

A) True 
 B)False

Question 16

Which of the following best defines employee learning?

Accepted Answer

A)  acquiring the skills, behaviours, and abilities to perform future work or to solve an organizational problem 
B)  ensuring that employees continue to learn and grow 
C)  continuing the flow of instruction and suggestions from a manager 
D)  changing an employee's behaviour and thinking 
A)  acquiring the skills, behaviours, and abilities to perform future work or to solve an organizational problem 
B)  ensuring that employees continue to learn and grow 
C)  continuing the flow of instruction and suggestions from a manager 
D)  changing an employee's behaviour and thinking

Question 17

Which training method helps managers learn how to analyze and synthesize facts and generally improve their decision-making skills?

Accepted Answer

A)  action learning 
B)  self-directed learning 
C)  case studies 
D)  job rotation 
A)  action learning 
B)  self-directed learning 
C)  case studies 
D)  job rotation

Question 18

Which of the following is an example of a common core skill that many employers look for in potential employees?

Accepted Answer

A)  being open to working with a diverse group of people 
B)  being able to effectively manage conflict 
C)  being willing to commit to continuous learning 
D)  being able to use computer hardware and software 
A)  being open to working with a diverse group of people 
B)  being able to effectively manage conflict 
C)  being willing to commit to continuous learning 
D)  being able to use computer hardware and software

Question 19

When employees are given hands-on experience with instruction from their supervisor or trainer, it is considered "on-the-job training."

Accepted Answer

A) True 
 B)False

Question 20

Which term refers to an ongoing change in behaviour and thinking?

Accepted Answer

A)  training 
B)  development 
C)  practice 
D)  learning 
A)  training 
B)  development 
C)  practice 
D)  learning

How do career development programs benefit organizations?

Training programs do not have to consider the overall organizational goals.

Experienced staff often make the best educators. They make very effective teachers for fellow staff through demonstrations. Which phase of the instructional systems design approach to training includes staff demonstrations?

Which management training technique sees supervisory trainees handling real-life employee problems and receiving immediate feedback on their performance?

What are training programs attempting to do when they strive to make conditions in the training program as similar as possible to those on the job?

Determining the time provided for each component of a training program is one factor to consider at the design stage of creating a training program.

Which aspects of workplace health and safety should usually be addressed during orientation?

Orientation should be conducted and completed on the first day of work.

Training emphasizes "what" and "how." What does orientation stress?

Being able to effectively manage conflict is a soft skill that many employers look for in potential candidates.

Individual employees are responsible for initiating their own career planning.

What are the third and fourth steps in the instructional systems design approach to training?

To use benchmarking successfully, managers must clearly define the measures of competency and performance.

Which learning principle addresses the fact that people need to know why specific outcomes have been set?

Teamwork skills fall under two broad categories: task-related and relationship-related.

Which of the following best defines employee learning?

Which training method helps managers learn how to analyze and synthesize facts and generally improve their decision-making skills?

Which of the following is an example of a common core skill that many employers look for in potential employees?

When employees are given hands-on experience with instruction from their supervisor or trainer, it is considered "on-the-job training."

Which term refers to an ongoing change in behaviour and thinking?

Exploring Why Hrm Matters to All Employees

Operating Within the Legal Framework

Creating a Culture of Well-Being

Defining, Analyzing, and Designing the Work

Planning For, Recruiting, and Selecting the Workforce

Managing Employee Performance

Rewarding and Recognizing Employees

Dealing With Management Rights, Employee Rights, and Discipline

Understanding Labour Relations and Collective Bargaining

Learning About International Human Resources Management

Filters

Exam 6: Orienting, Training, and Developing Employees

How do career development programs benefit organizations?

Training programs do not have to consider the overall organizational goals.

Experienced staff often make the best educators. They make very effective teachers for fellow staff through demonstrations. Which phase of the instructional systems design approach to training includes staff demonstrations?

Which management training technique sees supervisory trainees handling real-life employee problems and receiving immediate feedback on their performance?

What are training programs attempting to do when they strive to make conditions in the training program as similar as possible to those on the job?

Determining the time provided for each component of a training program is one factor to consider at the design stage of creating a training program.

Which aspects of workplace health and safety should usually be addressed during orientation?

Orientation should be conducted and completed on the first day of work.

Training emphasizes "what" and "how." What does orientation stress?

Being able to effectively manage conflict is a soft skill that many employers look for in potential candidates.

Individual employees are responsible for initiating their own career planning.

What are the third and fourth steps in the instructional systems design approach to training?

To use benchmarking successfully, managers must clearly define the measures of competency and performance.

Which learning principle addresses the fact that people need to know why specific outcomes have been set?

Teamwork skills fall under two broad categories: task-related and relationship-related.

Which of the following best defines employee learning?

Which training method helps managers learn how to analyze and synthesize facts and generally improve their decision-making skills?

Which of the following is an example of a common core skill that many employers look for in potential employees?

When employees are given hands-on experience with instruction from their supervisor or trainer, it is considered "on-the-job training."

Which term refers to an ongoing change in behaviour and thinking?

Exploring Why Hrm Matters to All Employees

Operating Within the Legal Framework

Creating a Culture of Well-Being

Defining, Analyzing, and Designing the Work

Planning For, Recruiting, and Selecting the Workforce

Managing Employee Performance

Rewarding and Recognizing Employees

Dealing With Management Rights, Employee Rights, and Discipline

Understanding Labour Relations and Collective Bargaining

Learning About International Human Resources Management

Filters