Question 1

The two preconditions for learning are employee readiness and motivation.

Accepted Answer

A) True 
 B)False

Question 2

An employee fell from a ladder and sprained his ankle. The manager is concerned and asks the question, "What knowledge, skills, and abilities do the employees need to prevent future ladder accidents?" Which phase of the instructional systems design approach to training is this question addressing?

Accepted Answer

A)  needs assessment 
B)  training design 
C)  training delivery 
D)  evaluation 
A)  needs assessment 
B)  training design 
C)  training delivery 
D)  evaluation

Question 3

People with low proficiency in literacy tend to have lower rates of employment, and they tend to work in occupations with lower skill requirements.

Accepted Answer

A) True 
 B)False

Question 4

Everything learned during training programs is transferred and used on the job.

Accepted Answer

A) True 
 B)False

Question 5

Who plays a key role in ensuring that an employee is ready for specific training and that the training is suitable for the employee?

Accepted Answer

A)  HR department 
B)  individual employee 
C)  manager 
D)  trainer 
A)  HR department 
B)  individual employee 
C)  manager 
D)  trainer

Question 6

Which principle of learning applies what is being learned to a sample issue?

Accepted Answer

A)  focus on solving problems 
B)  transfer of training 
C)  whole learning 
D)  active practice and repetition 
A)  focus on solving problems 
B)  transfer of training 
C)  whole learning 
D)  active practice and repetition

Question 7

Employees tend to feel they receive more benefit from an orientation program that is formalized.

Accepted Answer

A) True 
 B)False

Question 8

Describe how you would conduct a training needs assessment.

Accepted Answer

1. Gather a group of people with similar

Question 9

New employees are primarily interested in hearing from their manager and meeting their team members.

Accepted Answer

A) True 
 B)False

Question 10

When new hires have all the skills required to perform well in their new roles, they do not need formal orientation.

Accepted Answer

A) True 
 B)False

Question 11

Explaining the goals and objectives of the training program to trainees has little impact on the interest, understanding, and effort they direct towards the training.

Accepted Answer

A) True 
 B)False

Question 12

What is a basic requirement of a career development program?

Accepted Answer

A)  task analysis 
B)  management support 
C)  promotion policy 
D)  role modelling 
A)  task analysis 
B)  management support 
C)  promotion policy 
D)  role modelling

Question 13

A good mentorship is a reciprocal relationship, with both the mentee and the mentor learning from each other.

Accepted Answer

A) True 
 B)False

Question 14

The embedding of organizational values, beliefs, and accepted behaviours is known as employee branding.

Accepted Answer

A) True 
 B)False

Question 15

Organizations must approach orientation, training, and development needs in a systematic way.

Accepted Answer

A) True 
 B)False

Question 16

Why must an organization's plans, policies, and procedures continually change?

Accepted Answer

A)  to adapt to conditions that are always changing 
B)  to keep pace with new technology 
C)  to attract younger employees to organization 
D)  to confuse competitors about organization's focus 
A)  to adapt to conditions that are always changing 
B)  to keep pace with new technology 
C)  to attract younger employees to organization 
D)  to confuse competitors about organization's focus

Question 17

Positive reactions to the training experience are no guarantee that the training has been successful.

Accepted Answer

A) True 
 B)False

Question 18

Briefly describe the three different types of analysis that can enable managers to systematically approach needs assessment.

Accepted Answer

1. Organizational Analysis:
Examination

Question 19

Which statement best describes mentoring programs?

Accepted Answer

A)  Informal arrangements are usually the most successful. 
B)  They may help women and minorities move upwards in an organization. 
C)  These programs have tended to work for men because of the good old boys' network. 
D)  The mentors in these relationships learn little from the experience. 
A)  Informal arrangements are usually the most successful. 
B)  They may help women and minorities move upwards in an organization. 
C)  These programs have tended to work for men because of the good old boys' network. 
D)  The mentors in these relationships learn little from the experience.

Question 20

Which type of training evaluation assesses how much employee learning occurs during the training program?

Accepted Answer

A)  results 
B)  behaviour 
C)  reactions 
D)  learning 
A)  results 
B)  behaviour 
C)  reactions 
D)  learning

The two preconditions for learning are employee readiness and motivation.

An employee fell from a ladder and sprained his ankle. The manager is concerned and asks the question, "What knowledge, skills, and abilities do the employees need to prevent future ladder accidents?" Which phase of the instructional systems design approach to training is this question addressing?

People with low proficiency in literacy tend to have lower rates of employment, and they tend to work in occupations with lower skill requirements.

Everything learned during training programs is transferred and used on the job.

Who plays a key role in ensuring that an employee is ready for specific training and that the training is suitable for the employee?

Which principle of learning applies what is being learned to a sample issue?

Employees tend to feel they receive more benefit from an orientation program that is formalized.

Describe how you would conduct a training needs assessment.

New employees are primarily interested in hearing from their manager and meeting their team members.

When new hires have all the skills required to perform well in their new roles, they do not need formal orientation.

Explaining the goals and objectives of the training program to trainees has little impact on the interest, understanding, and effort they direct towards the training.

What is a basic requirement of a career development program?

A good mentorship is a reciprocal relationship, with both the mentee and the mentor learning from each other.

The embedding of organizational values, beliefs, and accepted behaviours is known as employee branding.

Organizations must approach orientation, training, and development needs in a systematic way.

Why must an organization's plans, policies, and procedures continually change?

Positive reactions to the training experience are no guarantee that the training has been successful.

Briefly describe the three different types of analysis that can enable managers to systematically approach needs assessment.

Which statement best describes mentoring programs?

Which type of training evaluation assesses how much employee learning occurs during the training program?

Exploring Why Hrm Matters to All Employees

Operating Within the Legal Framework

Creating a Culture of Well-Being

Defining, Analyzing, and Designing the Work

Planning For, Recruiting, and Selecting the Workforce

Managing Employee Performance

Rewarding and Recognizing Employees

Dealing With Management Rights, Employee Rights, and Discipline

Understanding Labour Relations and Collective Bargaining

Learning About International Human Resources Management

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Exam 6: Orienting, Training, and Developing Employees

The two preconditions for learning are employee readiness and motivation.

An employee fell from a ladder and sprained his ankle. The manager is concerned and asks the question, "What knowledge, skills, and abilities do the employees need to prevent future ladder accidents?" Which phase of the instructional systems design approach to training is this question addressing?

People with low proficiency in literacy tend to have lower rates of employment, and they tend to work in occupations with lower skill requirements.

Everything learned during training programs is transferred and used on the job.

Who plays a key role in ensuring that an employee is ready for specific training and that the training is suitable for the employee?

Which principle of learning applies what is being learned to a sample issue?

Employees tend to feel they receive more benefit from an orientation program that is formalized.

Describe how you would conduct a training needs assessment.

New employees are primarily interested in hearing from their manager and meeting their team members.

When new hires have all the skills required to perform well in their new roles, they do not need formal orientation.

Explaining the goals and objectives of the training program to trainees has little impact on the interest, understanding, and effort they direct towards the training.

What is a basic requirement of a career development program?

A good mentorship is a reciprocal relationship, with both the mentee and the mentor learning from each other.

The embedding of organizational values, beliefs, and accepted behaviours is known as employee branding.

Organizations must approach orientation, training, and development needs in a systematic way.

Why must an organization's plans, policies, and procedures continually change?

Positive reactions to the training experience are no guarantee that the training has been successful.

Briefly describe the three different types of analysis that can enable managers to systematically approach needs assessment.

Which statement best describes mentoring programs?

Which type of training evaluation assesses how much employee learning occurs during the training program?

Exploring Why Hrm Matters to All Employees

Operating Within the Legal Framework

Creating a Culture of Well-Being

Defining, Analyzing, and Designing the Work

Planning For, Recruiting, and Selecting the Workforce

Managing Employee Performance

Rewarding and Recognizing Employees

Dealing With Management Rights, Employee Rights, and Discipline

Understanding Labour Relations and Collective Bargaining

Learning About International Human Resources Management

Filters