Question 1

Orientation is sometimes known as employee onboarding.

Accepted Answer

A) True 
 B)False

Question 2

Which of the following best defines employee development?

Accepted Answer

A)  developing the skills, behaviours, and abilities to perform current work 
B)  acquiring the skills, behaviours, and abilities to perform future work or to solve an organizational problem 
C)  increasing the abilities and capabilities of employees through a combination of activities 
D)  changing an employee's behaviour and thinking 
A)  developing the skills, behaviours, and abilities to perform current work 
B)  acquiring the skills, behaviours, and abilities to perform future work or to solve an organizational problem 
C)  increasing the abilities and capabilities of employees through a combination of activities 
D)  changing an employee's behaviour and thinking

Question 3

Which term best describes the reinvention of learning and development in the 21st century?

Accepted Answer

A)  learning 2.0 
B)  change management 
C)  online and mobile learning 
D)  gamification and virtual reality 
A)  learning 2.0 
B)  change management 
C)  online and mobile learning 
D)  gamification and virtual reality

Question 4

What is another term for employee onboarding?

Accepted Answer

A)  development 
B)  recruitment 
C)  orientation 
D)  training 
A)  development 
B)  recruitment 
C)  orientation 
D)  training

Question 5

A manager received an excessive number of customer complaints about the slow service of a few of their drive-thru counter crew. How might the manager gather a more complete picture of the potential training needs?

Accepted Answer

A)  conduct organizational, task, and job analyses 
B)  complete a needs analysis by meeting with all the counter crew employees 
C)  design and evaluate a customer service training program 
D)  establish customer service training objectives 
A)  conduct organizational, task, and job analyses 
B)  complete a needs analysis by meeting with all the counter crew employees 
C)  design and evaluate a customer service training program 
D)  establish customer service training objectives

Question 6

A review of an employee's poor performance reveals that the reason is due to a lack of motivation. A training program will likely solve this problem.

Accepted Answer

A) True 
 B)False

Question 7

What are two benefits of orientation programs?

Accepted Answer

A)  lower turnover and increased productivity 
B)  improved employee training and development 
C)  facilitation of learning and development 
D)  less need for ongoing training and coaching 
A)  lower turnover and increased productivity 
B)  improved employee training and development 
C)  facilitation of learning and development 
D)  less need for ongoing training and coaching

Question 8

How must training and development programs be structured in order to contribute to the organization's overall goals?

Accepted Answer

A)  streamline organizational development 
B)  support organizational goals and strategies 
C)  enhance organizational performance 
D)  improve organizational analysis 
A)  streamline organizational development 
B)  support organizational goals and strategies 
C)  enhance organizational performance 
D)  improve organizational analysis

Question 9

Which term refers to the placement of an employee in another job at a higher level in the organization with an increase in pay and status?

Accepted Answer

A)  job enlargement 
B)  job rotation 
C)  promotion 
D)  Transfer 
A)  job enlargement 
B)  job rotation 
C)  promotion 
D)  Transfer

Question 10

The most important aspect of team functioning is the contribution of each of the individual members of the team.

Accepted Answer

A) True 
 B)False

Question 11

For maximum effect, orientation should usually be casual and unstructured.

Accepted Answer

A) True 
 B)False

Question 12

Today, some organizations offer extensive career development programs for specialized groups such as women, dual-career couples, and minorities.

Accepted Answer

A) True 
 B)False

Question 13

Which term refers to a needs assessment that reviews the activities of the work to determine the competencies needed?

Accepted Answer

A)  job analysis 
B)  organizational analysis 
C)  task analysis 
D)  person analysis 
A)  job analysis 
B)  organizational analysis 
C)  task analysis 
D)  person analysis

Question 14

What is one way that managers can encourage employees to take responsibility for their careers?

Accepted Answer

A)  Offer continuous feedback on individual performance. 
B)  Send them to conferences and seminars. 
C)  Act as a professional mentor. 
D)  Provide references for them when they apply for other positions. 
A)  Offer continuous feedback on individual performance. 
B)  Send them to conferences and seminars. 
C)  Act as a professional mentor. 
D)  Provide references for them when they apply for other positions.

Question 15

When a training program is successfully implemented in several departments within an organization, the training program has a high degree of transfer of training.

Accepted Answer

A) True 
 B)False

Question 16

Orientation helps employees understand their role in the larger organization.

Accepted Answer

A) True 
 B)False

Question 17

Which term refers to executives or managers who coach, advise, and encourage lower-level employees of?

Accepted Answer

A)  role models 
B)  mentors 
C)  protégés 
D)  teachers 
A)  role models 
B)  mentors 
C)  protégés 
D)  teachers

Question 18

What is the main benefit of gamification to training development?

Accepted Answer

A)  ease of development 
B)  cost effectiveness 
C)  tricks people into learning 
D)  more engaging learning platforms 
A)  ease of development 
B)  cost effectiveness 
C)  tricks people into learning 
D)  more engaging learning platforms

Question 19

Which term refer to an employee being groomed to take over the supervisor's job by gaining experience in handling important job functions?

Accepted Answer

A)  understudy assignment 
B)  coaching 
C)  mentoring 
D)  role modelling 
A)  understudy assignment 
B)  coaching 
C)  mentoring 
D)  role modelling

Question 20

"Employees trained in team methods will be able to demonstrate problem-solving skills within six months." What is this statement an example of?

Accepted Answer

A)  set criteria 
B)  an objective 
C)  a pretest question 
D)  training delivery 
A)  set criteria 
B)  an objective 
C)  a pretest question 
D)  training delivery

Orientation is sometimes known as employee onboarding.

Which of the following best defines employee development?

Which term best describes the reinvention of learning and development in the 21st century?

What is another term for employee onboarding?

A manager received an excessive number of customer complaints about the slow service of a few of their drive-thru counter crew. How might the manager gather a more complete picture of the potential training needs?

A review of an employee's poor performance reveals that the reason is due to a lack of motivation. A training program will likely solve this problem.

What are two benefits of orientation programs?

How must training and development programs be structured in order to contribute to the organization's overall goals?

Which term refers to the placement of an employee in another job at a higher level in the organization with an increase in pay and status?

The most important aspect of team functioning is the contribution of each of the individual members of the team.

For maximum effect, orientation should usually be casual and unstructured.

Today, some organizations offer extensive career development programs for specialized groups such as women, dual-career couples, and minorities.

Which term refers to a needs assessment that reviews the activities of the work to determine the competencies needed?

What is one way that managers can encourage employees to take responsibility for their careers?

When a training program is successfully implemented in several departments within an organization, the training program has a high degree of transfer of training.

Orientation helps employees understand their role in the larger organization.

Which term refers to executives or managers who coach, advise, and encourage lower-level employees of?

What is the main benefit of gamification to training development?

Which term refer to an employee being groomed to take over the supervisor's job by gaining experience in handling important job functions?

"Employees trained in team methods will be able to demonstrate problem-solving skills within six months." What is this statement an example of?

Exploring Why Hrm Matters to All Employees

Operating Within the Legal Framework

Creating a Culture of Well-Being

Defining, Analyzing, and Designing the Work

Planning For, Recruiting, and Selecting the Workforce

Managing Employee Performance

Rewarding and Recognizing Employees

Dealing With Management Rights, Employee Rights, and Discipline

Understanding Labour Relations and Collective Bargaining

Learning About International Human Resources Management

Filters

Exam 6: Orienting, Training, and Developing Employees

Orientation is sometimes known as employee onboarding.

Which of the following best defines employee development?

Which term best describes the reinvention of learning and development in the 21st century?

What is another term for employee onboarding?

A manager received an excessive number of customer complaints about the slow service of a few of their drive-thru counter crew. How might the manager gather a more complete picture of the potential training needs?

A review of an employee's poor performance reveals that the reason is due to a lack of motivation. A training program will likely solve this problem.

What are two benefits of orientation programs?

How must training and development programs be structured in order to contribute to the organization's overall goals?

Which term refers to the placement of an employee in another job at a higher level in the organization with an increase in pay and status?

The most important aspect of team functioning is the contribution of each of the individual members of the team.

For maximum effect, orientation should usually be casual and unstructured.

Today, some organizations offer extensive career development programs for specialized groups such as women, dual-career couples, and minorities.

Which term refers to a needs assessment that reviews the activities of the work to determine the competencies needed?

What is one way that managers can encourage employees to take responsibility for their careers?

When a training program is successfully implemented in several departments within an organization, the training program has a high degree of transfer of training.

Orientation helps employees understand their role in the larger organization.

Which term refers to executives or managers who coach, advise, and encourage lower-level employees of?

What is the main benefit of gamification to training development?

Which term refer to an employee being groomed to take over the supervisor's job by gaining experience in handling important job functions?

"Employees trained in team methods will be able to demonstrate problem-solving skills within six months." What is this statement an example of?

Exploring Why Hrm Matters to All Employees

Operating Within the Legal Framework

Creating a Culture of Well-Being

Defining, Analyzing, and Designing the Work

Planning For, Recruiting, and Selecting the Workforce

Managing Employee Performance

Rewarding and Recognizing Employees

Dealing With Management Rights, Employee Rights, and Discipline

Understanding Labour Relations and Collective Bargaining

Learning About International Human Resources Management

Filters