Exam 6: Orienting, Training, and Developing Employees

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Co-operative training methods combine practical on-the-job experience with all the characteristics of self-directed learning.

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Which of the following are elements of an effective training program?

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Which statement best describes orientation programs?

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The instructional systems design approach to training and development involves three distinct phases.

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A small organization uses "smile sheets" to evaluate its classroom training. Which training evaluation method is being used?

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A promotion involves moving an employee to another job with more duties, greater responsibilities, and an increase in remuneration.

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What two preconditions for learning affect the success of employees in training?

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Job rotation, transfers, and promotions can aid employee development.

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If career development is to succeed, it must receive the complete support of top management.

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Evaluating and comparing processes and practices against those that represent high standards is benchmarking.

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Who is typically responsible for coordinating orientation activities and providing new employees with information about conditions of employment, pay, and benefits?

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On-the-job experience presents managers with the opportunity to perform under pressure while avoiding the possibility of making mistakes.

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What are three related issues that training design should focus on?

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Systematic needs assessment requires managers to utilize organizational analysis, task analysis, and person analysis.

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You've been asked to design a training program to meet specific training needs. What should be your first step?

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How do organizations benefit from hiring student employees through college and university co-operative programs?

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To assess the value of training and development, organizations measure their return on investment.

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Vecima Networks, a small electronics manufacturer in Victoria, B.C., identified that their main training issue focused on the employees who actually work the assembly lines. Since many of the people on the assembly lines had dropped out of school, more than technical training was required. Employees stated that they didn't understand the engineers' instructions even when written in very basic language. Many of the workers in the lower-skilled jobs could not read the safety signs. To improve the situation, Vecima partnered with a not-for-profit community literacy organization to design and deliver literacy workshops for many of their employees at a cost of $50,000. What are some of the benefits for Vecima Networks as a result of investing in basic literacy training?

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What is the first objective of orientation?

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To increase trainee motivation, the training objectives must be clearly related to trainees' individual goals or needs.

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