Exam 3: Statistical Process Control
Exam 1: Operations Management58 Questions
Exam 2: Quality Management74 Questions
Exam 3: Statistical Process Control112 Questions
Exam 4: Operational Decision-Making Tools: Acceptance Sampling28 Questions
Exam 5: Product Design83 Questions
Exam 6: Service Design80 Questions
Exam 7: Processes and Technology73 Questions
Exam 8: Capacity and Facilities Design85 Questions
Exam 9: Operational Decision-Making Tools: Facility Location Models21 Questions
Exam 10: Human Resources79 Questions
Exam 11: Operational Decision-Making Tools: Work Measurement31 Questions
Exam 12: Project Management85 Questions
Exam 13: Supply Chain Management: Strategy and Design56 Questions
Exam 14: Global Supply Chain Procurement and Distribution69 Questions
Exam 15: Forecasting85 Questions
Exam 16: Inventory Management78 Questions
Exam 17: Operational Decision-Making Tools: Simulation15 Questions
Exam 18: The Sales and Operations Planning Process76 Questions
Exam 19: Operational Decision-Making Tools: Linear Programming29 Questions
Exam 20: Resource Planning82 Questions
Exam 21: Lean Systems78 Questions
Exam 22: Scheduling78 Questions
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If a sample of 40 units of output found 500 defects,then the 3-sigma upper control limit for the
chart would be

Free
(Multiple Choice)
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Correct Answer:
B
When constructing a control chart for the first time,all points should be within the control limits indicating the process is in control.
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(True/False)
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Correct Answer:
True
If the quality of a process's output is determined by classifying the output as being defective or not defective,use a(n)___ control chart.
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(Multiple Choice)
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Correct Answer:
D
A company produces a product which is designed to weigh 10 oz.,with a tolerance of + 0.5 oz.The process produces products with an average weight of 9.95 oz.and a standard deviation of 0.10 oz.The process capability index for this process,with z = 3,is
(Multiple Choice)
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A sequence of sample points that display a pattern is known as a run.
(True/False)
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When a control chart detects no special cause variation in a process,the upper and lower control limits are the same value.
(True/False)
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Control charts are never implemented until special cause variation has been detected in a process.
(True/False)
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It is possible to have low variation within samples while at the same time having high variation between sample means.
(True/False)
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Tolerances and specification limits report similar information for a given product design.
(True/False)
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Process control charts are rarely useful for monitoring and controlling the output of service processes.
(True/False)
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The range is the difference between the smallest and largest values in a sample.
(True/False)
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Statistical process control involves monitoring and controlling a process to prevent poor quality.
(True/False)
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The process capability index is used only for p and c charts while the process capability ratio is used only for
and R charts.

(True/False)
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Which of the following control charts is used to monitor the number of defective items within a sample?
(Multiple Choice)
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Attribute (qualitative)control charts are used to monitor descriptive characteristics of the output of a process.
(True/False)
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Statistical process control is based on a philosophy of inspection as opposed to prevention.
(True/False)
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Which of the following control charts is used to control the variation within samples?
(Multiple Choice)
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One reason some companies fail in their attempt to apply statistical process control is lack of training.
(True/False)
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Construction and use of an
-chart is based on an assumption that the sample points are normally distributed around the centre line.

(True/False)
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