Exam 1: Operations Management

A retail operation is an example of an exchange transformation process.

Human resources management provides demand estimates that are used in production decisions.

Which of the following is not an event or concept associated with the quality revolution?

A major challenge and opportunity for many firms is the globalization of the supply chain.

A firm who is adept at recognizing global windows of opportunity,acting on those very quickly,with tight linkages can be said to be competing on

China is reshaping the way firms compete globally.

The set of activities that create and deliver products to the customer is known as the supply chain.

All of the following are responsibilities of operations managers except

The European Union requires that strict quality and environmental standards be met before companies can do business with member countries.

Many companies now find it necessary to have some global presence to remain competitive.

To be competitive firms must create and sustain core competencies that are in tune with their customer's order winners.

Canadian companies can become globally competitive by emphasizing the strategic importance of operations.

Operations management is concerned only with the day-to-day operations of a firm's productive systems.

Two-thirds of today's businesses operate globally.

Which of the following is not one of the four primary functional areas of a firm?

A nation's productivity is unrelated to its standard of living.

The work of W.Edwards Deming is most closely associated with

Order qualifiers are the characteristics of a product that have to be satisfied just to be considered for purchase by a customer.

All of the following are transformation processes except

The degree of competitiveness in an industry can affect