Exam 1: Operations Management

Japanese firms used the concept of ___ to convert from mass production to lean production.

Globalization has affected both manufacturing and service operations.

Firms compete in the marketplace based on cost,speed,quality,and flexibility.

The transformation process associated with health care is best described as

Globalization of the supply chain for many products has many pros and few,if any,cons.

Operations management designs,operates,and improves productive systems.

Globalization requires that firms compete on cost and not quality,speed,or flexibility.

Positioning is a step in strategy formulation that compares core competencies and order winners.

Operations management is concerned with

The process of producing high-volume,standardized products for a large market is known as craft production.

Linear programming,simulation,and waiting line theory are most closely associated with which era in the historical development of operations management?

Core competencies tend to be processes and not products or technologies.

Strategy formulation starts with determining a firm's order winners and order qualifiers.

Dividing a job into a series of small tasks each performed by a different worker is known as

Operations research is concerned with the systematic analysis of work methods.

Linear programming,waiting line,simulation,and PERT/CPM are all parts of which era of operations management?

To be effective an operations manager needs an integrated view of business organizations.

A manager of a global supply chain is concerned with all the following except

Mass production refers to high-volume production of a standardized product.

Mass production is well suited to all of the following except