Exam 14: Managing Workplace Challenges

Which of these does a supervisor need to clarify when an employee is not reaching his or her potential?

The principle of ________ allows an employee to terminate an employee at any time without explanation of cause.

When terminating an employee,an employer may offer severance pay and benefits in consideration for the employee giving up certain rights such as legal action against the employer.Such an offer would be part of a ________ agreement.

What can managers create to establish a baseline of expectations for employee conduct?

What is the term for workplace or personal matters that may hinder an employee's ability to perform his job duties effectively?

The principle of whistle blowing,as recognized by most states,means an employer can terminate an employee at any time without explanation or cause as long as discrimination is not involved.

There are occasions when an employee may be terminated with no advance notice whatsoever.

Which program offered by employers consists of company-paid services to assist employees with personal problems including substance abuse?

It is not a good idea to allow the employee to respond and ask questions during a termination meeting as it could lead to debate or arguments.

In a progressive discipline plan,the first step is to issue a written warning which may include suspension to give the employee time to reflect on their actions.

Match the conflict resolution term with its description. -Both sides giving up something in order to gain something

If the manager is not sure of the employees' learned abilities,which of the following may be necessary?

Which of the following do employees need to get their jobs done successfully and involves access to information,people,and technology?

What type of theft is most common in retail establishments?

What do threats,verbal abuse,and physical abuse in the workplace constitute?

________ is the involuntary release of an employee.

________ performance measures are based on quantifiable data.

Match the conflict resolution term with its description. -Not putting forth strong ideas and fighting for them and not trying to block others' ideas

Match the conflict resolution term with its description. -Wanting to win and being assertive with ideas;not likely to cooperate or give in easily

Which of the following involves providing an employee with specific written guidelines on actions needed to improve performance?