Exam 3: Effective Supervision Path to Success for New Managers

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Only large corporations are affected by the trend towards globalization.

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False

Which of these does John Kotter not cite as an obstacle that typically keeps change from succeeding?

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C

What type of skills lead to supervisors having the ability to say no and manage an ever-changing schedule?

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time management
time management skills

What do you need to increase in order to develop emotional intelligence?

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In the workplace,the words ________ and supervisor are commonly used interchangeably.

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Supervisors generally are not involved in implementing major changes within an organization,such as implementing a new company vision.

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As a ________,a supervisor evaluates goals,objectives,and future needs to prepare plans that provide the necessary resources and action items to achieve success.

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What are the three elements of Kurt Lewin's system for changing people's behavior,skills,and attitudes?

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Supervisors who have good political skills know how to get things done through support,cooperation,and effort from others.

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Match the supervisory role with its description. -Assists in identifying potential job candidates,screening applications,interviewing,and hiring new employees

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Match the supervisory role with its description. -Prepares the schedule to ensure proper staffing and resources are available to meet production or customer needs

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Which of these is not something supervisors need to do in order to be an effective communicator?

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In which role do supervisors inspire their employees to perform at their best and achieve a common goal?

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Nearly every position in an organization,including supervisory positions,requires an understanding of technology and information systems.

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Match the supervisory role with its description. -Evaluates goals,objectives,and future needs to prepare plans that provide the necessary resources and action items to achieve success

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Match the supervisory role with its description. -Teaches employees and coworkers new information and skills

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Name two outcomes of globalization that changed how and where work gets done.

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Office manager,administrative manager,branch manager,and department supervisor are typical job titles for this position.

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Change that affects an entire organization is often called ________ change.

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It is always more efficient to read email as soon as it arrives rather than at set internals.

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