Exam 3: Attitudes and Job Satisfaction

Asking employees how they feel about key elements in a job and then adding the results to create an overall job satisfaction score is the single global rating approach to job satisfaction.

Christina Hutchins was recently recruited by a publishing firm in Adelaide.During her first month on the job,she demonstrated positive core self-evaluations.Which of the following did she most likely do?

Job conditions-especially the intrinsic nature of the work itself,social interactions,and supervision-are important predictors of job satisfaction.

Which of the following does cognitive dissonance indicate between two or more attitudes or between behaviour and attitudes?

Jan is a security officer.Jan believes that it is important to know exactly who is in the office at any given time.She notices that some employees do not sign out of the office when they have lunch,which makes it impossible to keep track of who is actually in the office.Jan becomes frustrated with those employees.She makes note of them and reports them to their supervisors. Which of the following options describes the order in which Jan experienced the three components of attitude?

How important should the promotion of organisational citizenship behaviour (OCB)in a corporation be to that corporation? Explain your answer.

Why is it that the relationship between pay and job satisfaction almost disappears when the pay equals or exceeds a comfortable living amount? Explain your answer.

Which of the following is TRUE about the relationship between satisfaction and absenteeism?

Brian runs a lawn-mowing business in the suburbs of Melbourne.He employs five workers,each of whom operates their own independent garden maintenance unit comprising of a utility truck in assorted lawn-mowing equipment. Martin has worked for Brian for seven years.Martin tells his wife how much he loves the autonomy of his job and his attitude to his work.Martin is expressing the ________ component.

Any incompatibility between two or more attitudes or between behaviour and attitudes is termed:

Employees with positive core self-evaluations believe in their inner worth and basic competence and are more satisfied with their jobs than those with negative core self-evaluations. The concept of positive core self-evaluations indicates that:

Julie recently joined a youth centre as a counsellor who provides support services for teenage mothers.An important part of her job involves referring pregnant teenagers to abortion clinics,should they decide to take advantage of such services.This aspect of her work,however,conflicts with her religious beliefs.Her manager,Kyle,is aware of this and expects her to submit her resignation at any time,but Julie continues to carry out her duties in a sincere manner and shows no signs of quitting her job.Which of the following best explains this situation?

________ is moderately correlated with organisational citizenship behaviour.

Karen is upset with her supervisor because she was denied her requested annual leave days.She is experiencing a very low level of job satisfaction but cannot afford to quit her job.Describe three negative,passive responses that Karen might take due to her dissatisfaction.Imagine that her manager actively catches her in a manifestation of workplace deviance.Predict the outcome of Karen's behaviour.

Employees at Acme Express are dissatisfied with working conditions,salary and the general attitude of management.Mark,Susan and Toni are good friends who work at Acme,yet they seem to be reacting differently to the problems at work. Mark believes that his manager is a good person and will work things out if Mark just gives him time to do so.Mark is dealing with his dissatisfaction through:

Which of the following is a FALSE statement about organisational commitment?

The degree to which employees believe they are valued by their organisation and that it will care about their well-being is:

The statement,'A person who eats meat and then fights for animal rights demonstrates double standards' is an evaluative statement.Such an opinion constitutes the ________ component of an attitude.

Which of the following is NOT a measurement of average job satisfaction levels?

Explain how psychological empowerment affects job involvement.