Exam 3: Consumer Behaviour and Target Audience Decisions

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The fact that some consumers want a toothpaste that fights cavities while others want a toothpaste that freshens their breath and whitens their teeth provides an opportunity for ________ segmentation in the toothpaste market.

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B

Lester's Smoked Meat is very popular in Montreal, but not as popular in the rest of Canada. Given this information, Lester's should use _ segmentation.

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A

Most of the purchase decisions made by consumers for low-priced frequently purchased products are characterized by:

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D

Reference group members play many roles in the purchase decision-making process. Which of the following is NOT one of those roles?

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___________refer to specific events or outcomes that consumers experience when a product or service is purchased and/or consumed.

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Oftentimes, changes in one's life lead a consumer to purchase products they have not used before. These consumers are considered to be:

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segmentation has been increasingly accepted with the advent of the values and lifestyles (VALS) program.

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The headline for the Allstate Flood Insurance program ad reads, "There's a chance of flooding in your area. Are you willing to bet the house on it?" The ad shows a picture of a flooded home and shows how flood insurance helps to satisfy the ________needs as defined by Maslow's hierarchy.

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The Energizer bunny, the golden arches of McDonald's, and the Mr. Peanut character used by Planters' Peanuts are all examples of:

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Lower level needs such as hunger and thirst are important to marketers because these needs:

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Psychographic segmentation considers values and lifestyle attributes based on an analysis of consumers' AIOs. This stands for:

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is the process and activities that people engage in when searching for, selecting, purchasing, using, evaluating and disposing of products and services so as to satisfy their needs and desires.

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Symbols, rhymes, association, and images that assist in the learning and memory processes are known as:

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is a construct or notion that represents an individual's overall feelings or evaluation of an object.

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Reference groups to which one would like to belong are called __________groups.

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The brands identified by the consumer as purchase options to be considered is called a(n):

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Campbell Soup wishes to maintain consistent consumer purchase and consumption behaviour without having to advertise too often or too heavily. They should focus their communications on:

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For which of the following situations is a consumer's purchase behaviour likely to be characterized by extended problem solving?

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Consumer behaviour is defined as:

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The ad for the Disney Institute at Walt Disney World describes vacations during which an individual can immerse himself or herself in the joys of gardening for a week and take classes with horticulturists. This is an example of __________segmentation.

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