Exam 1: Introducing Modern Management: Concepts and Skills

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Management principles are considered to be universal because ________.

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People-related activities within an organization include ________.

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Sarah has been working full-time at Eve's Golf Inc.for three years.While at college,she worked as a part-time employee at Burger King and as an office assistant for a manufacturing organization.She was recently promoted to manager,and manages a small team that is responsible for procuring raw materials for their line of golf bags,hats,and other accessories.Considering that careers evolve through a series of stages,in this scenario Sarah's career is at the ________ stage.

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Which of the following is an error managers make during the organizing stage of management?

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At what stage do individuals commonly move to different jobs within the same company,to different companies,or even to different industries?

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________ can be defined as guiding the activities of organization members in appropriate directions.

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Asking colleagues and other acquaintances about yourself and your behaviors that could be improved is a great way to develop your ________ managerial skills.

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Which managerial function is primarily focused on motivating,leading,directing,or actuating activities?

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According to Robert Katz,applying specialized knowledge and expertise to work-related techniques is a characteristic of ________.

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Which of the following activities include short-term planning,clarifying objectives of jobs in organizations,and monitoring operations and performance?

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Planning involves choosing tasks that must be performed to attain organizational goals,outlining how the tasks must be performed,and indicating when they should be performed.

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Which of the following skills should Randy work on if his intentions are to develop his ability to see the organization as a whole and therefore better understand how a change in one part of the organization affects the rest of the organization?

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People in the ________ stage may find it difficult to maintain prior performance levels,perhaps because they have lost interest in their careers or have failed to keep their job skills up-to-date.

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________ refers to all the organizational assets available for activation during the production process.

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Sarah's team is relatively new and inexperienced.As the manager,she needs to motivate the team and encourage them to cooperate with each other to perform better.According to Katz,this involves using ________ skills.

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Sara is a manager in a food processing company.Her primary function is to see that organizational goals are achieved.Which of the following must she discourage in order to promote this?

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Gayle has not established appropriate performance standards for her team.This is a fault in the ________ function of management.

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Discuss common mistakes managers may make when carrying out the various management functions.

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________ managers are those who lead manufacturing operations that produce the clothes we wear,the food we eat,and the automobiles we drive.

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Top-level managers tend to have strong ________ skills since they set the strategies for the firm as a whole and need to see how the organizational pieces all fit together.

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