Exam 3: Communicating in a World of Diversity

Disabled employees can use ________ to pursue a greater range of career paths, thereby giving employers access to a broader base of talent.

In intercultural conversations, speaking slowly is usually regarded as a sign of disrespect.

The concept of cultural competency applies when a person becomes such an expert in his or her culture that most communication is largely automatic.

When doing business in other cultures, what are some strategies you can use to promote effective intercultural communication?

To English-speaking U.S. listeners, Arabic speech may sound

A new employee who speaks English as a second language has just joined the design team you lead. You notice that she often looks confused during conversations. Describe at least three useful strategies for this situation.

Ethnocentrism can be overcome in part by

Studies have shown that people often have cultural biases of which they're not even consciously aware.

Intercultural communication is the process of sending and receiving messages between people whose cultural backgrounds

________ ________ refers to any form of computerized intelligence used to translate one language to another.

Because high-quality translation software is now widely available, the demand for multilingual communicators continues to decrease.

When preparing messages for multicultural audiences, it is best to avoid slang and ________ expressions such as "More bang for the buck."

Meeting a deadline is generally less important than building a relationship for businesspeople in

When adapting to other cultures, the "Golden Rule" is

If you will be living in another country where English is not the official language but you will be doing business in English, you

Which of the following sentences contains an idiomatic expression?

When writing to audiences whose first language is not English, using humor is generally

The social media and technological skills of ________ are helping to change business communication practices.

When communicating with people from other cultures, it is best to apologize when you make a mistake.

Briefly describe at least three advantages of a diverse workforce.