Question 1

If you're sending extremely large files, you should

Accepted Answer

A) use overnight delivery to send a hard copy rather than sending them electronically. 
B) consider using a file compression utility, as long as your recipients have the ability to expand the file. 
C) always send them as MS Word attachments. 
D) send them through the mail to avoid excessive costs. 
A) use overnight delivery to send a hard copy rather than sending them electronically. 
B) consider using a file compression utility, as long as your recipients have the ability to expand the file. 
C) always send them as MS Word attachments. 
D) send them through the mail to avoid excessive costs. B

Question 2

When you're proofreading a workplace document, treat the process as a

Accepted Answer

A) survey of convenience, security, and privacy issues. 
B) casual scan up and down the page or the screen. 
C) methodical procedure in which you look for specific problems that may occur. 
D) review of the content, organization, style, and tone of the document. 
A) survey of convenience, security, and privacy issues. 
B) casual scan up and down the page or the screen. 
C) methodical procedure in which you look for specific problems that may occur. 
D) review of the content, organization, style, and tone of the document. C

Question 3

When reviewing your document for content, you should be concerned with

Accepted Answer

A) grammar and usage. 
B) punctuation and spelling. 
C) the accuracy and relevance of the information. 
D) style and tone. 
A) grammar and usage. 
B) punctuation and spelling. 
C) the accuracy and relevance of the information. 
D) style and tone. C

Question 4

Using a spell checker guarantees that your documents will be free of spelling errors.

Accepted Answer

A) True 
 B)False

Question 5

"Visible to the eye" is an example of

Accepted Answer

A) a cliché. 
B) redundancy. 
C) the passive voice. 
D) obsolete language. 
A) a cliché. 
B) redundancy. 
C) the passive voice. 
D) obsolete language.

Question 6

Briefly explain what the opening of a document should accomplish.

Accepted Answer

The opening of any document should be re

Question 7

Briefly describe at least three advantages of using lists in business documents.

Accepted Answer

Lists can show the sequence of your idea

Question 8

A modifier is said to be ________ when it has no real connection to the subject of the sentence.

Accepted Answer

dangling
Explanation:An example of a sen

Question 9

Short words are generally more vivid and easier to read than long words.

Accepted Answer

A) True 
 B)False

Question 10

Describe at least three software tools that can help you revise and polish a document.

Accepted Answer

Software tools such as revision marks an

Question 11

The term type style refers to

Accepted Answer

A) the space around text and between text columns. 
B) any modification that lends contrast or emphasis to type. 
C) a combination of text, graphics, photographs, audio, video, and interactivity. 
D) the letters, numbers, and other text characters in a message. 
A) the space around text and between text columns. 
B) any modification that lends contrast or emphasis to type. 
C) a combination of text, graphics, photographs, audio, video, and interactivity. 
D) the letters, numbers, and other text characters in a message.

Question 12

Rewrite the following sentence to improve clarity and avoid the long noun sequence: "The financial estimates and accounting consulting firm will be closed next week."

Accepted Answer

The consulting firm that provi

Question 13

"Three AM in the morning" is an example of a redundancy.

Accepted Answer

A) True 
 B)False

Question 14

A(n)________ ________ compares your document with an electronic dictionary, highlights unrecognized words, and suggests correct spelling.

Accepted Answer

spell checker
Explanation:Spel

Question 15

For effective document design, you should

Accepted Answer

A) fit as much material as possible on each page. 
B) use a mix of several typefaces and type sizes and include a variety of decorative touches to make the pages look more interesting. 
C) balance the space devoted to text, artwork, and white space. 
D) do all of the above. 
A) fit as much material as possible on each page. 
B) use a mix of several typefaces and type sizes and include a variety of decorative touches to make the pages look more interesting. 
C) balance the space devoted to text, artwork, and white space. 
D) do all of the above.

Question 16

Which of the following techniques can help you proofread more effectively?

Accepted Answer

A) Read each page backward, from the bottom to the top. 
B) Proofread the document as soon as you complete the draft. 
C) To ensure consistency, proofread long documents from beginning to end without stopping. 
D) Always proofread using your monitor (rather than printing out a hard copy of the document). 
A) Read each page backward, from the bottom to the top. 
B) Proofread the document as soon as you complete the draft. 
C) To ensure consistency, proofread long documents from beginning to end without stopping. 
D) Always proofread using your monitor (rather than printing out a hard copy of the document).

Question 17

Today's powerful grammar checkers can easily determine whether your document states your message correctly and communicates it clearly.

Accepted Answer

A) True 
 B)False

Question 18

With more complex messages, it is a good idea to set aside a first draft for a day or two before beginning the revision process.

Accepted Answer

A) True 
 B)False

Question 19

What is wrong with the following sentence? "Having stalled for two days, the assignment was now late."

Accepted Answer

A) It lacks parallelism. 
B) It contains a dangling modifier. 
C) It contains an awkward pointer. 
D) Nothing-it is grammatically correct as written. 
A) It lacks parallelism. 
B) It contains a dangling modifier. 
C) It contains an awkward pointer. 
D) Nothing-it is grammatically correct as written.

Question 20

Words that do not affect the meaning of a sentence are usually unnecessary and contribute to sentence clutter.

Accepted Answer

A) True 
 B)False

Exam 6: Completing Business Messages

If you're sending extremely large files, you should

When you're proofreading a workplace document, treat the process as a

When reviewing your document for content, you should be concerned with

Using a spell checker guarantees that your documents will be free of spelling errors.

"Visible to the eye" is an example of

Briefly explain what the opening of a document should accomplish.

Briefly describe at least three advantages of using lists in business documents.

A modifier is said to be ________ when it has no real connection to the subject of the sentence.

Short words are generally more vivid and easier to read than long words.

Describe at least three software tools that can help you revise and polish a document.

The term type style refers to

Rewrite the following sentence to improve clarity and avoid the long noun sequence: "The financial estimates and accounting consulting firm will be closed next week."

"Three AM in the morning" is an example of a redundancy.

A(n)________ ________ compares your document with an electronic dictionary, highlights unrecognized words, and suggests correct spelling.

For effective document design, you should

Which of the following techniques can help you proofread more effectively?

Today's powerful grammar checkers can easily determine whether your document states your message correctly and communicates it clearly.

With more complex messages, it is a good idea to set aside a first draft for a day or two before beginning the revision process.

What is wrong with the following sentence? "Having stalled for two days, the assignment was now late."

Words that do not affect the meaning of a sentence are usually unnecessary and contribute to sentence clutter.

Achieving Success Through Effective Business Communication

Mastering Team Skills and Interpersonal Communication

Communicating in a World of Diversity

Planning Business Messages

Writing Business Messages

Electronic Media

Social Media

Visual Media

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Finding, Evaluating, and Processing Information

Planning Reports and Proposals

Writing and Completing Reports and Proposals

Developing Oral and Online Presentations

Enhancing Presentations with Slides and Other Visuals

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Handbook of Grammar, Mechanics, and Usage

Format and Layout of Business Documents

Documentation of Report Sources

Filters

A(n) compares your document with an electronic dictionary, highlights unrecognized words, and suggests correct spelling.