Question 1

When it comes to paragraph length,

Accepted Answer

A) use long paragraphs with detailed information for direct-mail letters. 
B) use long paragraphs if you want your document to look more inviting. 
C) keep all paragraphs to fewer than 60 words. 
D) use one-sentence paragraphs only occasionally, for emphasis. 
A) use long paragraphs with detailed information for direct-mail letters. 
B) use long paragraphs if you want your document to look more inviting. 
C) keep all paragraphs to fewer than 60 words. 
D) use one-sentence paragraphs only occasionally, for emphasis.

Question 2

You can count on grammar checking software to ________ when you're using technology to revise a message you've written.

Accepted Answer

A) assess the readability of your message 
B) show proposed changes and a history of revisions 
C) determine whether you've stated your message clearly and completely 
D) highlight potential concerns, such as long sentences and passive voice 
A) assess the readability of your message 
B) show proposed changes and a history of revisions 
C) determine whether you've stated your message clearly and completely 
D) highlight potential concerns, such as long sentences and passive voice

Question 3

"Environmental impact consultant study results" is an example of

Accepted Answer

A) redundancy. 
B) a dangling modifier. 
C) a dependent clause. 
D) a long noun sequence. 
A) redundancy. 
B) a dangling modifier. 
C) a dependent clause. 
D) a long noun sequence.

Question 4

Starting a sentence with "It is" or "There are" is

Accepted Answer

A) usually a sign that the sentence could be shorter and more active. 
B) perfectly acceptable, and you need not try to rewrite the sentence. 
C) a sign that you are using active voice. 
D) a sign that you are using passive voice. 
A) usually a sign that the sentence could be shorter and more active. 
B) perfectly acceptable, and you need not try to rewrite the sentence. 
C) a sign that you are using active voice. 
D) a sign that you are using passive voice.

Question 5

In business communication, the ________ of a message usually have the greatest impact on the readers.

Accepted Answer

A) body paragraphs 
B) bulleted and numbered lists 
C) topics and subtopics 
D) beginning and ending sections 
A) body paragraphs 
B) bulleted and numbered lists 
C) topics and subtopics 
D) beginning and ending sections

Question 6

To increase the sophistication of your message, make liberal use of references such as "the latter," "the former," "the aforementioned," and "as mentioned above."

Accepted Answer

A) True 
 B)False

Question 7

Rewrite the following sentence to eliminate redundancies: "The engineers collaborated together in order to produce the uniquely original final outcomes of their research."

Accepted Answer

The engineers collab

Question 8

________ ________ provides visual contrast for your readers and gives them a resting point.

Accepted Answer

White space
Explanation:White space shou

Question 9

What three functions do effective headings serve in business documents? Explain each one.

Accepted Answer

Headings contribute to the document's or

Question 10

What is wrong with the following sentence? "To waste time and missing deadlines are bad habits."

Accepted Answer

A) Similar ideas are not parallel. 
B) It contains a dangling modifier. 
C) It contains a split infinitive. 
D) Nothing-it is grammatically correct as written. 
A) Similar ideas are not parallel. 
B) It contains a dangling modifier. 
C) It contains a split infinitive. 
D) Nothing-it is grammatically correct as written.

Question 11

The best approach to completing your business message is to focus on the details first before addressing the document as a whole.

Accepted Answer

A) True 
 B)False

Question 12

"The above-mentioned book" is an example of

Accepted Answer

A) a redundancy. 
B) a strung-out sentence. 
C) an indefinite pronoun starter. 
D) an awkward reference. 
A) a redundancy. 
B) a strung-out sentence. 
C) an indefinite pronoun starter. 
D) an awkward reference.

Question 13

Although readability formulas are easy to apply, they ignore some factors that contribute to reading ease.

Accepted Answer

A) True 
 B)False

Question 14

Using a ________ formula will give you a rough idea of how educated your audience must be to read and comprehend your message.

Accepted Answer

readability
Explanation:The Flesch-Kinca

Question 15

Which of the following is not a technique for helping readers who skim your document?

Accepted Answer

A) Using lists and bullets instead of narrative 
B) Keeping all sentences the same length 
C) Including headings and subheadings 
D) Using shorter paragraphs 
A) Using lists and bullets instead of narrative 
B) Keeping all sentences the same length 
C) Including headings and subheadings 
D) Using shorter paragraphs

Question 16

Do all of the following except ________ when you're editing a document for conciseness.

Accepted Answer

A) eliminate redundancies 
B) shorten long words and phrases 
C) delete unnecessary words and phrases 
D) convert sentences to "it is" or "there are" structures 
A) eliminate redundancies 
B) shorten long words and phrases 
C) delete unnecessary words and phrases 
D) convert sentences to "it is" or "there are" structures

Question 17

Which of the following sentences is the most concisely worded?

Accepted Answer

A) The project manager is in charge of furnishing specifications until such time as the project gets underway. 
B) All specifications should be provided by the project manager prior to the start of a project. 
C) Project managers have the capability of changing specifications before the official start date. 
D) The project manager must give the engineers the revised specifications before the project starts. 
A) The project manager is in charge of furnishing specifications until such time as the project gets underway. 
B) All specifications should be provided by the project manager prior to the start of a project. 
C) Project managers have the capability of changing specifications before the official start date. 
D) The project manager must give the engineers the revised specifications before the project starts.

Question 18

A spell checker

Accepted Answer

A) cannot automatically correct misspelled words as you type. 
B) highlights words it doesn't recognize. 
C) suggests synonyms. 
D) has eliminated the need for proofreading. 
A) cannot automatically correct misspelled words as you type. 
B) highlights words it doesn't recognize. 
C) suggests synonyms. 
D) has eliminated the need for proofreading.

Question 19

Skilled business writers keep all their sentences as short as possible.

Accepted Answer

A) True 
 B)False

Question 20

Skilled business writers

Accepted Answer

A) use long sentences to emphasize important information. 
B) keep their sentences to an average length of 40 words or fewer. 
C) vary the length of their sentences. 
D) do all of the above. 
A) use long sentences to emphasize important information. 
B) keep their sentences to an average length of 40 words or fewer. 
C) vary the length of their sentences. 
D) do all of the above.

Exam 6: Completing Business Messages

When it comes to paragraph length,

You can count on grammar checking software to ________ when you're using technology to revise a message you've written.

"Environmental impact consultant study results" is an example of

Starting a sentence with "It is" or "There are" is

In business communication, the ________ of a message usually have the greatest impact on the readers.

To increase the sophistication of your message, make liberal use of references such as "the latter," "the former," "the aforementioned," and "as mentioned above."

Rewrite the following sentence to eliminate redundancies: "The engineers collaborated together in order to produce the uniquely original final outcomes of their research."

________ ________ provides visual contrast for your readers and gives them a resting point.

What three functions do effective headings serve in business documents? Explain each one.

What is wrong with the following sentence? "To waste time and missing deadlines are bad habits."

The best approach to completing your business message is to focus on the details first before addressing the document as a whole.

"The above-mentioned book" is an example of

Although readability formulas are easy to apply, they ignore some factors that contribute to reading ease.

Using a ________ formula will give you a rough idea of how educated your audience must be to read and comprehend your message.

Which of the following is not a technique for helping readers who skim your document?

Do all of the following except ________ when you're editing a document for conciseness.

Which of the following sentences is the most concisely worded?

A spell checker

Skilled business writers keep all their sentences as short as possible.

Skilled business writers

Achieving Success Through Effective Business Communication

Mastering Team Skills and Interpersonal Communication

Communicating in a World of Diversity

Planning Business Messages

Writing Business Messages

Electronic Media

Social Media

Visual Media

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Finding, Evaluating, and Processing Information

Planning Reports and Proposals

Writing and Completing Reports and Proposals

Developing Oral and Online Presentations

Enhancing Presentations with Slides and Other Visuals

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Handbook of Grammar, Mechanics, and Usage

Format and Layout of Business Documents

Documentation of Report Sources

Filters

provides visual contrast for your readers and gives them a resting point.