Exam 6: Completing Business Messages

Although you should vary the length of paragraphs in your business messages, in general you should strive for short paragraphs.

After you have completed the first draft of your business message, the next step is to make a final, quick pass through it to check for typos and spelling errors.

The items in a bulleted or numbered list should be parallel; that is, they should all use the same grammatical pattern.

Briefly explain the difference between descriptive headings and informative headings.

When you're writing a business message, use headings and subheadings to

Which type sizes are best for a business document?

An electronic ________ gives you alternative words and helps you find synonyms.

Using short paragraphs will help you improve the readability of your business messages because

A(n)________ sentence uses words such as may and seems to avoid stating a judgment or fact directly.

Which of the following design elements would be the easiest to measure objectively?

At the beginning of the revision process, you should evaluate the content of your message, then review the effectiveness of its organization.

An example of an informative heading would be "Redesigning to Cut Material Costs."

Rewrite the following sentence to avoid camouflaged verbs: "The customer will ultimately make a determination about whether or not a purchase will occur."

"The qualification of the runner in the race took one hour" is an example of a sentence with a camouflaged verb.

To make your message more interesting and accessible, you should use as many design elements and decorative touches as possible.

A computer thesaurus

If you find graphics, photos, videos, and other elements online, you can use them in your own documents without worrying about copyright violations.

Justified type is type that is

________ verbs are those that have been changed into nouns or adjectives.

________ typefaces have small crosslines at the ends of each letter stroke and are best for text.