Question 1

Answering questions at the end of a presentation gives you a chance to

Accepted Answer

A) obtain important information. 
B) build enthusiasm for your point of view. 
C) emphasize your main ideas and supporting points. 
D) all of the above. 
A) obtain important information. 
B) build enthusiasm for your point of view. 
C) emphasize your main ideas and supporting points. 
D) all of the above.

Question 2

Except for very short speeches, don't try to memorize a presentation because

Accepted Answer

A) you might forget your lines. 
B) you'll probably sound stilted while your talking. 
C) you won't be able to respond to questions during your presentation. 
D) all of the above. 
A) you might forget your lines. 
B) you'll probably sound stilted while your talking. 
C) you won't be able to respond to questions during your presentation. 
D) all of the above.

Question 3

Effective introductions often unite the audience around a common ________, such as helping solve a problem or capitalizing on an opportunity.

Accepted Answer

goal
Explanation:Common goals

Question 4

You should always close your speech

Accepted Answer

A) on an encouraging and memorable note. 
B) by leaving the audience with a feeling of incompleteness, which you can resolve in the question-and-answer period. 
C) with something dramatic or flamboyant. 
D) by introducing some new ideas for the audience to think about. 
A) on an encouraging and memorable note. 
B) by leaving the audience with a feeling of incompleteness, which you can resolve in the question-and-answer period. 
C) with something dramatic or flamboyant. 
D) by introducing some new ideas for the audience to think about.

Question 5

Speeches and oral presentations are much like any other messages in that

Accepted Answer

A) they require similar planning. 
B) they require no planning. 
C) the interaction between the audience and speaker is similar. 
D) they deal with emotional or personal issues to a similar extent. 
A) they require similar planning. 
B) they require no planning. 
C) the interaction between the audience and speaker is similar. 
D) they deal with emotional or personal issues to a similar extent.

Question 6

The backchannel can present challenges for business presenters because

Accepted Answer

A) listeners can build support for your message. 
B) audience members who disagree with you can have more leverage. 
C) you can get feedback during and after the presentation. 
D) supporters can spread your message to a larger audience in a matter of seconds. 
A) listeners can build support for your message. 
B) audience members who disagree with you can have more leverage. 
C) you can get feedback during and after the presentation. 
D) supporters can spread your message to a larger audience in a matter of seconds.

Question 7

Which of the following is not a good way to deal with speaking anxiety?

Accepted Answer

A) Prepare more material than necessary. 
B) Focus on being perfect. 
C) Take a few deep breaths before speaking. 
D) Have your first sentence memorized and on the tip of your tongue. 
A) Prepare more material than necessary. 
B) Focus on being perfect. 
C) Take a few deep breaths before speaking. 
D) Have your first sentence memorized and on the tip of your tongue.

Question 8

When you prepare a speech or presentation, your first step involves

Accepted Answer

A) analyzing the situation. 
B) choosing the right words. 
C) planning the content, length, and style of your speech or presentation. 
D) doing all of the above. 
A) analyzing the situation. 
B) choosing the right words. 
C) planning the content, length, and style of your speech or presentation. 
D) doing all of the above.

Question 9

To make your presentation memorable, your ending should be spontaneous and impromptu.

Accepted Answer

A) True 
 B)False

Question 10

If you're addressing an audience that doesn't speak your language, consider using a(n)________ to put your speech into terms they can easily understand.

Accepted Answer

interpreter
Explanation:For non-English

Question 11

The easiest and most effective delivery mode for most business presentations is speaking from ________.

Accepted Answer

notes
Explanation:Speaking notes develop

Question 12

In preparing a speaking outline for your presentation, you should avoid cluttering it with complete sentences.

Accepted Answer

A) True 
 B)False

Question 13

Sending preview materials to the audience prior to an online presentation

Accepted Answer

A) will cause most audience members to ignore what you present later. 
B) suggests that you are not confident. 
C) can be helpful. 
D) is an example of the backchannel in action. 
A) will cause most audience members to ignore what you present later. 
B) suggests that you are not confident. 
C) can be helpful. 
D) is an example of the backchannel in action.

Question 14

The ________ ________ of a speech should be expressed in a one-sentence statement that links your subject and purpose to your audience's frame of reference.

Accepted Answer

main idea
Explanation:The advantage of a

Question 15

A presentation ________ helps you organize your material and can serve as the foundation of your speaking notes.

Accepted Answer

outline
Explanation:An outline

Question 16

When checking the location of your presentation in advance, you should

Accepted Answer

A) not worry about seating arrangements-they have no effect on how you deliver your remarks. 
B) always request a whiteboard, even if you aren't sure you will need it. 
C) find out whether the venue offers a projection system that you will be expected to use. 
D) do all of the above. 
A) not worry about seating arrangements-they have no effect on how you deliver your remarks. 
B) always request a whiteboard, even if you aren't sure you will need it. 
C) find out whether the venue offers a projection system that you will be expected to use. 
D) do all of the above.

Question 17

When delivering presentations online, it is especially important to ask the audience for frequent feedback.

Accepted Answer

A) True 
 B)False

Question 18

You've been asked to give a presentation on cybercrime. List two steps that can help you define the main idea of your presentation, and then provide an example of the second step.

Accepted Answer

The first step is to figure out the one

Question 19

Briefly explain how nervousness can actually improve the quality of your presentation.

Accepted Answer

Nervousness is an indication t

Question 20

The most important aspect of any presentation is

Accepted Answer

A) enveloping your message within a cloak of technology. 
B) impressing the audience with your knowledge, skills, and abilities. 
C) getting the audience to receive, understand, and embrace your message. 
D) regarding your audience as passive recipients rather than trying to engage them. 
A) enveloping your message within a cloak of technology. 
B) impressing the audience with your knowledge, skills, and abilities. 
C) getting the audience to receive, understand, and embrace your message. 
D) regarding your audience as passive recipients rather than trying to engage them.

Exam 16: Developing Oral and Online Presentations

Answering questions at the end of a presentation gives you a chance to

Except for very short speeches, don't try to memorize a presentation because

Effective introductions often unite the audience around a common ________, such as helping solve a problem or capitalizing on an opportunity.

You should always close your speech

Speeches and oral presentations are much like any other messages in that

The backchannel can present challenges for business presenters because

Which of the following is not a good way to deal with speaking anxiety?

When you prepare a speech or presentation, your first step involves

To make your presentation memorable, your ending should be spontaneous and impromptu.

If you're addressing an audience that doesn't speak your language, consider using a(n)________ to put your speech into terms they can easily understand.

The easiest and most effective delivery mode for most business presentations is speaking from ________.

In preparing a speaking outline for your presentation, you should avoid cluttering it with complete sentences.

Sending preview materials to the audience prior to an online presentation

The ________ ________ of a speech should be expressed in a one-sentence statement that links your subject and purpose to your audience's frame of reference.

A presentation ________ helps you organize your material and can serve as the foundation of your speaking notes.

When checking the location of your presentation in advance, you should

When delivering presentations online, it is especially important to ask the audience for frequent feedback.

You've been asked to give a presentation on cybercrime. List two steps that can help you define the main idea of your presentation, and then provide an example of the second step.

Briefly explain how nervousness can actually improve the quality of your presentation.

The most important aspect of any presentation is

Achieving Success Through Effective Business Communication

Mastering Team Skills and Interpersonal Communication

Communicating in a World of Diversity

Planning Business Messages

Writing Business Messages

Completing Business Messages

Electronic Media

Social Media

Visual Media

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Finding, Evaluating, and Processing Information

Planning Reports and Proposals

Writing and Completing Reports and Proposals

Enhancing Presentations with Slides and Other Visuals

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Handbook of Grammar, Mechanics, and Usage

Format and Layout of Business Documents

Documentation of Report Sources

Filters

The of a speech should be expressed in a one-sentence statement that links your subject and purpose to your audience's frame of reference.