Exam 18: Supervision and Human Resources Management

Incentives give the employees reason to perform over and above the level expected of them.

When employees do not leave their employment over a long period of time, the office is said to have good employee ______________.

How often should staff development meetings be held to ensure compliance in using health information technologies and ensure the safety of patient health information?

Which of the following is a traditional probationary period for a new employee?

A person who is pleasant and at ease in talking to others is said to be ____________.

If a manager does not make a habit of writing formal reprimands to employees not performing as expected, insufficient evidence may be available to terminate their employment.

Breaks and time off do not meet the physiologic needs of employees.

A group of employees who stick together during difficult times could be called

The office manager is responsible for making sure that employees adhere to office policies and procedures.

Which of the following is a more intrinsic motivation?

The Employee's Withholding Allowance Certificate is Form W-4.

Successful managers know that their employees should be encouraged to perform at ____________ levels.

Which of the following is a quality of an effective leader or office manager?

Employee morale is not an important consideration when management decisions are made.

What can be evaluated by looking at the job application?

Which of the following is one of the most effective methods of finding new employees?

No supervisor enjoys giving a(n) ____________ that is less than positive.

Which of the following is true about healthy employee-employer relationships?

Some managers assign a person to assist new employees during the initial probationary period; this person is called a

The exhaustion of physical or emotional strength or motivation, usually as a result of prolonged stress or frustration, is called