Question 1

A comprehensive portfolio includes which of the following?

Accepted Answer

A)  Examples of work completed in each course 
B)  Certificates or awards 
C)  Proof of the skills achieved 
D)  Letters of recommendation 
E)  All of the above 
A)  Examples of work completed in each course 
B)  Certificates or awards 
C)  Proof of the skills achieved 
D)  Letters of recommendation 
E)  All of the above E

Question 2

Problem solving and __________ management techniques are keys to your success.

Accepted Answer

conflict

Question 3

Which of the following mind maps would display the cause and effect of events?

Accepted Answer

A)  Spider map 
B)  Fishbone map 
C)  Chain-of-events map 
D)  Cycle map 
A)  Spider map 
B)  Fishbone map 
C)  Chain-of-events map 
D)  Cycle map C

Question 4

Methods for determining possible solutions to a conflict are to brainstorm or to make a(n) ___________ list.

Accepted Answer

The answer of Methods for determining possible solutions to a...

Question 5

Which of the following strategies will help you be more organized in time management?

Accepted Answer

A)  Ask for help when you need it 
B)  Reflect on your long-range goals 
C)  Schedule study time during peak performance time 
D)  Reward yourself 
A)  Ask for help when you need it 
B)  Reflect on your long-range goals 
C)  Schedule study time during peak performance time 
D)  Reward yourself

Question 6

Which of the following is NOT part of critical thinking?

Accepted Answer

A)  Sorting out conflicting information 
B)  Weighing your knowledge about the information 
C)  Deciding on a reasonable belief or action 
D)  Incorporating personal beliefs 
A)  Sorting out conflicting information 
B)  Weighing your knowledge about the information 
C)  Deciding on a reasonable belief or action 
D)  Incorporating personal beliefs

Question 7

Once you have decided on a solution to the problem, it is essential to __________ the outcomes of your solution and decide whether it solved the problem or whether another approach should be tried.

Accepted Answer

The answer of Once you have decided on a solution...

Question 8

A person who shifts his or her weight when attempting to deal with conflict is exhibiting which of the following behaviors?

Accepted Answer

A)  Assertive 
B)  Passive 
C)  Passive aggressive 
D)  Aggressive 
A)  Assertive 
B)  Passive 
C)  Passive aggressive 
D)  Aggressive

Question 9

Which of the following is a characteristic of stage 1 learners according to the learning style inventory?

Accepted Answer

A)  Want to practice what you are learning 
B)  Learn best with hands-on practice 
C)  Like to create ways of thinking about the material 
D)  Comfortable watching rather than doing 
E)  Both A and B 
A)  Want to practice what you are learning 
B)  Learn best with hands-on practice 
C)  Like to create ways of thinking about the material 
D)  Comfortable watching rather than doing 
E)  Both A and B

Question 10

Learning __________ are the ways that you like to learn and that have proven successful in the past.

Accepted Answer

The answer of Learning __________ are the ways that you...

Question 11

The first step to reaching a solution to a problem or conflict is to identify the ______________________.

Accepted Answer

problem an

Question 12

Which type of coping strategies may actually increase stress levels?

Accepted Answer

A)  Adaptive coping mechanism 
B)  Nonadaptive coping mechanism 
C)  Constructive coping mechanism 
D)  All of the above 
A)  Adaptive coping mechanism 
B)  Nonadaptive coping mechanism 
C)  Constructive coping mechanism 
D)  All of the above

Question 13

_____________ can evaluate conflicting information and make a decision to act based on their knowledge and willingness to be open minded about all possibilities.

Accepted Answer

The answer of _____________ can evaluate conflicting information and make...

Question 14

According to the learning style inventory, which stage learners enjoy teaching others and working in groups and learn best when they can apply new information to real-world problems?

Accepted Answer

A)  Stage 1 
B)  Stage 2 
C)  Stage 3 
D)  Stage 4 
A)  Stage 1 
B)  Stage 2 
C)  Stage 3 
D)  Stage 4

Question 15

Medical assistants play a vital role in the healthcare team and are expected to display such _______________ as dependability, respectful patient care, empathy, initiative, positive attitude, and teamwork.

Accepted Answer

profession

Question 16

Learning styles are determined by your individual method of _____________, or examining, new material and the way you process it or make it your own.

Accepted Answer

The answer of Learning styles are determined by your individual...

Exam 1: Competency-Based Education and the Medical Assistant Student

A comprehensive portfolio includes which of the following?

Problem solving and __________ management techniques are keys to your success.

Which of the following mind maps would display the cause and effect of events?

Methods for determining possible solutions to a conflict are to brainstorm or to make a(n) ___________ list.

Which of the following strategies will help you be more organized in time management?

Which of the following is NOT part of critical thinking?

Once you have decided on a solution to the problem, it is essential to __________ the outcomes of your solution and decide whether it solved the problem or whether another approach should be tried.

A person who shifts his or her weight when attempting to deal with conflict is exhibiting which of the following behaviors?

Which of the following is a characteristic of stage 1 learners according to the learning style inventory?

Learning __________ are the ways that you like to learn and that have proven successful in the past.

The first step to reaching a solution to a problem or conflict is to identify the ______________________.

Which type of coping strategies may actually increase stress levels?

_____________ can evaluate conflicting information and make a decision to act based on their knowledge and willingness to be open minded about all possibilities.

According to the learning style inventory, which stage learners enjoy teaching others and working in groups and learn best when they can apply new information to real-world problems?

Medical assistants play a vital role in the healthcare team and are expected to display such _______________ as dependability, respectful patient care, empathy, initiative, positive attitude, and teamwork.

Learning styles are determined by your individual method of _____________, or examining, new material and the way you process it or make it your own.

The Medical Assistant and the Healthcare Team

Professional Behavior in the Workplace

Therapeutic Communications

Medicine and Law

Medicine and Ethics

Technology and Written Communication in the Medical Office

Telephone Techniques

Scheduling Appointments and Patient Processing

Daily Operations in the Ambulatory Care Setting

The Health Record

Basics of Diagnostic Coding

Basics of Procedural Coding

Basics of Health Insurance

Medical Billing and Reimbursement

Patient Accounts, Collections, and Practice Management

Banking Services and Procedures

Supervision and Human Resources Management

Medical Practice Marketing and Customer Service

Infection Control

Patient Assessment

Patient Education

Nutrition and Health Promotion

Vital Signs

Assisting With the Primary Physical Examination

Principles of Pharmacology

Pharmacology Math

Administering Medications

Safety and Emergency Practices

Assisting in Ophthalmology and Otolaryngology

Assisting in Dermatology

Assisting in Gastroenterology

Assisting in Urology and Male Reproduction

Assisting in Obstetrics and Gynecology

Assisting in Pediatrics

Assisting in Orthopedic Medicine

Assisting in Neurology and Mental Health

Assisting in Endocrinology

Assisting in Pulmonary Medicine

Assisting in Cardiology

Assisting in Geriatrics

Principles of Electrocardiography

Assisting With Diagnostic Imaging

Assisting in the Clinical Laboratory

Assisting in the Analysis of Urine

Assisting in Blood Collection

Assisting in the Analysis of Blood

Assisting in Microbiology and Immunology

Surgical Supplies and Instruments

Surgical Asepsis and Assisting With Surgical Procedures

Career Development and Life Skills

Filters