Question 1

Yes-no questions produce the best results in an interview with an expert.

Accepted Answer

A) True 
 B)False

Question 2

For longer, more formal reports, use the _______________ format. These reports are usually printed on plain paper instead of letterhead or memo forms.

Accepted Answer

The answer of For longer, more formal reports, use the...

Question 3

In which of the following situations should the direct strategy of organization be used for a business report?

Accepted Answer

A) when readers are familiar with the topic 
B) when readers must be educated about the topic 
C) when readers may be disappointed in the report's findings 
D) when readers must be persuaded 
A) when readers are familiar with the topic 
B) when readers must be educated about the topic 
C) when readers may be disappointed in the report's findings 
D) when readers must be persuaded

Question 4

Which of the following is the best advice for searching the Web?

Accepted Answer

A) Choose your favourite search tool and use it exclusively so that you can master it. 
B) Use just one or two keywords when conducting a search. 
C) Use quotation marks to search for phrases. 
D) Include articles and prepositions to make your searches more accurate. 
A) Choose your favourite search tool and use it exclusively so that you can master it. 
B) Use just one or two keywords when conducting a search. 
C) Use quotation marks to search for phrases. 
D) Include articles and prepositions to make your searches more accurate.

Question 5

Several types of graphics can be added to business reports to clarify data, create visual interest, and make numerical data meaningful. List five categories of graphics and explain the type of data each is used to illustrate. Then give an original example of when each could be used.

Accepted Answer

The answer of Several types of graphics can be added...

Question 6

Which of the following is a useful guideline for preparing effective surveys?

Accepted Answer

A) Use questions that produce qualitative answers. 
B) Include as many questions on your survey as necessary, even if you may not use the information in your final report. 
C) Avoid leading or ambiguous questions that can affect a respondent's answer. 
D) Never offer survey participants compensation as this will skew the results. 
A) Use questions that produce qualitative answers. 
B) Include as many questions on your survey as necessary, even if you may not use the information in your final report. 
C) Avoid leading or ambiguous questions that can affect a respondent's answer. 
D) Never offer survey participants compensation as this will skew the results.

Question 7

In what format are short (eight or fewer pages) informal reports addressed outside an organization usually presented?

Accepted Answer

A) memo format 
B) manuscript format 
C) letter format 
D) handwritten format 
A) memo format 
B) manuscript format 
C) letter format 
D) handwritten format

Question 8

Which of the following sentences uses the best writing style for a formal report?

Accepted Answer

A) After checking several references, the company decided to hire the consulting firm of Anderson, Williams, and Pardee. 
B) After considerable research, we've decided to order the Aptura computer from ISB for our office staff. 
C) I conducted extensive research that shows companies are recognizing the benefits of telecommuting. 
D) My personal opinion is that we should implement the new tracking system at once. 
A) After checking several references, the company decided to hire the consulting firm of Anderson, Williams, and Pardee. 
B) After considerable research, we've decided to order the Aptura computer from ISB for our office staff. 
C) I conducted extensive research that shows companies are recognizing the benefits of telecommuting. 
D) My personal opinion is that we should implement the new tracking system at once.

Question 9

How should you begin nearly every business report assignment?

Accepted Answer

A) by generating primary data 
B) by asking your colleagues for help 
C) by evaluating the available secondary data 
D) by selecting the type of paper on which you'll print the report 
A) by generating primary data 
B) by asking your colleagues for help 
C) by evaluating the available secondary data 
D) by selecting the type of paper on which you'll print the report

Question 10

Properly documenting data presented in a research report strengthens your argument.

Accepted Answer

A) True 
 B)False

Question 11

After defining the purpose of a report, a writer must think carefully about who will read it. Business researchers should consider both primary and ___________ audiences, which might include upper management and people in other departments.

Accepted Answer

The answer of After defining the purpose of a report,...

Question 12

Which of the following is the best choice for showing changes in a company's monthly sales for its fiscal year?

Accepted Answer

A) pie chart 
B) line chart 
C) flow chart 
D) organization chart 
A) pie chart 
B) line chart 
C) flow chart 
D) organization chart

Question 13

Everett's boss has asked him to research and to recommend a new insurance provider for employees' health insurance. Everett should write an analytical report.

Accepted Answer

A) True 
 B)False

Question 14

Which of the following situations would most likely require observation or scientific experimentation?

Accepted Answer

A) You want to find out what tools are available to protect your computer network from hackers. 
B) You need to determine the average time it takes your line employees to produce a single piece of furniture. 
C) You must find out which ten companies ranked highest for customer service in 2017. 
D) You want to verify your supervisor's opinion on upgrading your department's accounting software. 
A) You want to find out what tools are available to protect your computer network from hackers. 
B) You need to determine the average time it takes your line employees to produce a single piece of furniture. 
C) You must find out which ten companies ranked highest for customer service in 2017. 
D) You want to verify your supervisor's opinion on upgrading your department's accounting software.

Question 15

Nearly every research project should begin with a search of primary data.

Accepted Answer

A) True 
 B)False

Question 16

Which of the following is an example of an informational report?

Accepted Answer

A) a report that recommends an event space for an upcoming conference 
B) a report that compares three sites for a new clothing boutique location and recommends one 
C) a report showing how a company has complied with Canada Revenue Agency regulations 
D) a report that presents several alternatives for decreasing employee lateness, including recommendations for the best solution 
A) a report that recommends an event space for an upcoming conference 
B) a report that compares three sites for a new clothing boutique location and recommends one 
C) a report showing how a company has complied with Canada Revenue Agency regulations 
D) a report that presents several alternatives for decreasing employee lateness, including recommendations for the best solution

Question 17

Which of the following statements describes paraphrasing?

Accepted Answer

A) involves restating an original passage in your own words and in your own style 
B) involves presenting ideas from another source using the exact wording of the original source 
C) involves presenting ideas from another source without documentation 
D) requires the report writer to use the same grammatical structure as the original author when presenting another's ideas 
A) involves restating an original passage in your own words and in your own style 
B) involves presenting ideas from another source using the exact wording of the original source 
C) involves presenting ideas from another source without documentation 
D) requires the report writer to use the same grammatical structure as the original author when presenting another's ideas

Question 18

Are you in favour of banning texting while driving to save lives? is an example of a leading question.

Accepted Answer

A) True 
 B)False

Question 19

What type of data result from reading what others have experienced or observed and written down?

Accepted Answer

A) primary data 
B) secondary data 
C) unreliable data 
D) sketchy data 
A) primary data 
B) secondary data 
C) unreliable data 
D) sketchy data

Question 20

An expanded statement of purpose includes three additional factors: the scope, significance, and limitations of the report.

Accepted Answer

A) True 
 B)False

Yes-no questions produce the best results in an interview with an expert.

For longer, more formal reports, use the _______________ format. These reports are usually printed on plain paper instead of letterhead or memo forms.

In which of the following situations should the direct strategy of organization be used for a business report?

Which of the following is the best advice for searching the Web?

Several types of graphics can be added to business reports to clarify data, create visual interest, and make numerical data meaningful. List five categories of graphics and explain the type of data each is used to illustrate. Then give an original example of when each could be used.

Which of the following is a useful guideline for preparing effective surveys?

In what format are short (eight or fewer pages) informal reports addressed outside an organization usually presented?

Which of the following sentences uses the best writing style for a formal report?

How should you begin nearly every business report assignment?

Properly documenting data presented in a research report strengthens your argument.

After defining the purpose of a report, a writer must think carefully about who will read it. Business researchers should consider both primary and ___________ audiences, which might include upper management and people in other departments.

Which of the following is the best choice for showing changes in a company's monthly sales for its fiscal year?

Everett's boss has asked him to research and to recommend a new insurance provider for employees' health insurance. Everett should write an analytical report.

Which of the following situations would most likely require observation or scientific experimentation?

Nearly every research project should begin with a search of primary data.

Which of the following is an example of an informational report?

Which of the following statements describes paraphrasing?

Are you in favour of banning texting while driving to save lives? is an example of a leading question.

What type of data result from reading what others have experienced or observed and written down?

An expanded statement of purpose includes three additional factors: the scope, significance, and limitations of the report.

Business Communication in the Digital Age

Professionalism: Team, Meeting, Listening, Nonverbal, and Etiquette Skills

Intercultural Communication

Planning Business Messages

Organizing and Drafting Business Messages

Revising Business Messages

Short Workplace Messages and Digital Media

Positive Messages

Negative Messages

Persuasive and Sales Messages

Informal Business Reports

Proposals, Business Plans, and Formal Business Reports

Business Presentations

The Job Search and Résumés

Interviewing and Following up

Grammar Exercises

Filters

Exam 11: Reporting in the Workplace

Yes-no questions produce the best results in an interview with an expert.

For longer, more formal reports, use the _______________ format. These reports are usually printed on plain paper instead of letterhead or memo forms.

In which of the following situations should the direct strategy of organization be used for a business report?

Which of the following is the best advice for searching the Web?

Several types of graphics can be added to business reports to clarify data, create visual interest, and make numerical data meaningful. List five categories of graphics and explain the type of data each is used to illustrate. Then give an original example of when each could be used.

Which of the following is a useful guideline for preparing effective surveys?

In what format are short (eight or fewer pages) informal reports addressed outside an organization usually presented?

Which of the following sentences uses the best writing style for a formal report?

How should you begin nearly every business report assignment?

Properly documenting data presented in a research report strengthens your argument.

After defining the purpose of a report, a writer must think carefully about who will read it. Business researchers should consider both primary and ___________ audiences, which might include upper management and people in other departments.

Which of the following is the best choice for showing changes in a company's monthly sales for its fiscal year?

Everett's boss has asked him to research and to recommend a new insurance provider for employees' health insurance. Everett should write an analytical report.

Which of the following situations would most likely require observation or scientific experimentation?

Nearly every research project should begin with a search of primary data.

Which of the following is an example of an informational report?

Which of the following statements describes paraphrasing?

Are you in favour of banning texting while driving to save lives? is an example of a leading question.

What type of data result from reading what others have experienced or observed and written down?

An expanded statement of purpose includes three additional factors: the scope, significance, and limitations of the report.

Business Communication in the Digital Age

Professionalism: Team, Meeting, Listening, Nonverbal, and Etiquette Skills

Intercultural Communication

Planning Business Messages

Organizing and Drafting Business Messages

Revising Business Messages

Short Workplace Messages and Digital Media

Positive Messages

Negative Messages

Persuasive and Sales Messages

Informal Business Reports

Proposals, Business Plans, and Formal Business Reports

Business Presentations

The Job Search and Résumés

Interviewing and Following up

Grammar Exercises

Filters