Question 1

Which of the following are sources of primary information?

Accepted Answer

A) research databases 
B) periodicals and newspapers 
C) surveys and interviews 
D) information on the Web 
A) research databases 
B) periodicals and newspapers 
C) surveys and interviews 
D) information on the Web

Question 2

When incorporating a graphic in the body of your report, what should you do?

Accepted Answer

A) Use a good deal of colour to improve readability. 
B) Manipulate the visual to make data look more dramatic. 
C) Include a reference to the graphic in the text and position it close to the text. 
D) Assume that the reader will draw the same conclusions you did from the set of data. 
A) Use a good deal of colour to improve readability. 
B) Manipulate the visual to make data look more dramatic. 
C) Include a reference to the graphic in the text and position it close to the text. 
D) Assume that the reader will draw the same conclusions you did from the set of data.

Question 3

The ___________ statement prepares the audience by clearly defining which problem or problems will be analyzed and solved.

Accepted Answer

The answer of The ___________ statement prepares the audience by...

Question 4

___________________ means giving credit to the words or ideas of another person in a report; doing so strengthens your argument, protects you against charges of plagiarism, and instructs the reader.

Accepted Answer

The answer of ___________________ means giving credit to the words...

Question 5

Which of the following statements describes the function of business reports?

Accepted Answer

A) The larger an organization, the more vital the exchange and flow of information becomes. 
B) Reports are prepared for internal readers, not external readers. 
C) To be considered a business report, a document must be in writing. 
D) To be considered a business report, the document must be at least ten pages in length. 
A) The larger an organization, the more vital the exchange and flow of information becomes. 
B) Reports are prepared for internal readers, not external readers. 
C) To be considered a business report, a document must be in writing. 
D) To be considered a business report, the document must be at least ten pages in length.

Question 6

Blake wants to avoid copyright infringement for material he finds online. Which of the following should he do?

Accepted Answer

A) He should recognize that anything he finds on the Internet is in the public domain. 
B) He should ask for permission before using material he finds online. 
C) He should footnote every online source used, to protect him from copyright infringement. 
D) He should assume that everything without a copyright notice is free to use. 
A) He should recognize that anything he finds on the Internet is in the public domain. 
B) He should ask for permission before using material he finds online. 
C) He should footnote every online source used, to protect him from copyright infringement. 
D) He should assume that everything without a copyright notice is free to use.

Question 7

Which of the following is the first step in writing a report?

Accepted Answer

A) Prepare a work plan. 
B) Determine your research strategy. 
C) Understand the problem or assignment clearly. 
D) Compose the first draft. 
A) Prepare a work plan. 
B) Determine your research strategy. 
C) Understand the problem or assignment clearly. 
D) Compose the first draft.

Question 8

Business researchers can safely assume that the great majority of Web sources are reliable.

Accepted Answer

A) True 
 B)False

Question 9

Formal experimentation produces data suggesting causes and effects.

Accepted Answer

A) True 
 B)False

Question 10

Nadia is conducting research on the use of social networking sites by observing how her coworkers use these tools in the workplace. What type of data is she collecting?

Accepted Answer

A) primary data 
B) secondary data 
C) online data 
D) questionable data 
A) primary data 
B) secondary data 
C) online data 
D) questionable data

Question 11

Which of the following reports would most likely be written using an informal writing style?

Accepted Answer

A) a thesis submitted by a PhD student 
B) a research report about economic trends written by a consultant for her client 
C) a summary report written to your supervisor about a conference you attended 
D) a business proposal written to secure a contract with a governmental agency 
A) a thesis submitted by a PhD student 
B) a research report about economic trends written by a consultant for her client 
C) a summary report written to your supervisor about a conference you attended 
D) a business proposal written to secure a contract with a governmental agency

Question 12

What are Canadian Business and Current Affairs (CBCA) (ProQuest), EBSCO, and CPLQ examples of?

Accepted Answer

A) card catalogues 
B) online catalogues 
C) websites 
D) research databases 
A) card catalogues 
B) online catalogues 
C) websites 
D) research databases

Question 13

To help you understand the problem or assignment clearly when writing a complex report, which of the following written documents should you prepare to clarify the task?

Accepted Answer

A) statement of purpose 
B) executive summary 
C) problem statement 
D) audience analysis 
A) statement of purpose 
B) executive summary 
C) problem statement 
D) audience analysis

Question 14

A business report writer should always carefully document report data for four reasons. List and explain these reasons. Then describe five types of information that must be documented.

Accepted Answer

Student answers will vary.
Four reasons

Question 15

To determine the best location for a new day spa is an example of a simple statement of ____________________.

Accepted Answer

The answer of To determine the best location for a...

Question 16

Under ___________ dealing, individuals have limited use of copyrighted material without requiring permission. These uses are for criticism, comment, news reporting, teaching, scholarship, and research.

Accepted Answer

The answer of Under ___________ dealing, individuals have limited use...

Question 17

The two most common citation formats are those presented by the Modern Language Association (MLA) and the American Psychological Association (APA).

Accepted Answer

A) True 
 B)False

Question 18

______________ data come from reading what others have experienced or observed and written down and can be collected through books, periodicals, indexes, research databases, and Web resources.

Accepted Answer

The answer of ______________ data come from reading what others...

Question 19

When the conclusions and recommendations appear at the end of the report, what is the organizational strategy?

Accepted Answer

A) indirect 
B) spiral 
C) direct 
D) multifaceted 
A) indirect 
B) spiral 
C) direct 
D) multifaceted

Question 20

Malcolm wants to come up with a graphic that will clearly show new staff members how a customer's order proceeds from sales to delivery. The best graphic for him to use is a flowchart.

Accepted Answer

A) True 
 B)False

Which of the following are sources of primary information?

When incorporating a graphic in the body of your report, what should you do?

The ___________ statement prepares the audience by clearly defining which problem or problems will be analyzed and solved.

___________________ means giving credit to the words or ideas of another person in a report; doing so strengthens your argument, protects you against charges of plagiarism, and instructs the reader.

Which of the following statements describes the function of business reports?

Blake wants to avoid copyright infringement for material he finds online. Which of the following should he do?

Which of the following is the first step in writing a report?

Business researchers can safely assume that the great majority of Web sources are reliable.

Formal experimentation produces data suggesting causes and effects.

Nadia is conducting research on the use of social networking sites by observing how her coworkers use these tools in the workplace. What type of data is she collecting?

Which of the following reports would most likely be written using an informal writing style?

What are Canadian Business and Current Affairs (CBCA) (ProQuest), EBSCO, and CPLQ examples of?

To help you understand the problem or assignment clearly when writing a complex report, which of the following written documents should you prepare to clarify the task?

A business report writer should always carefully document report data for four reasons. List and explain these reasons. Then describe five types of information that must be documented.

To determine the best location for a new day spa is an example of a simple statement of ____________________.

Under ___________ dealing, individuals have limited use of copyrighted material without requiring permission. These uses are for criticism, comment, news reporting, teaching, scholarship, and research.

The two most common citation formats are those presented by the Modern Language Association (MLA) and the American Psychological Association (APA).

______________ data come from reading what others have experienced or observed and written down and can be collected through books, periodicals, indexes, research databases, and Web resources.

When the conclusions and recommendations appear at the end of the report, what is the organizational strategy?

Malcolm wants to come up with a graphic that will clearly show new staff members how a customer's order proceeds from sales to delivery. The best graphic for him to use is a flowchart.

Business Communication in the Digital Age

Professionalism: Team, Meeting, Listening, Nonverbal, and Etiquette Skills

Intercultural Communication

Planning Business Messages

Organizing and Drafting Business Messages

Revising Business Messages

Short Workplace Messages and Digital Media

Positive Messages

Negative Messages

Persuasive and Sales Messages

Informal Business Reports

Proposals, Business Plans, and Formal Business Reports

Business Presentations

The Job Search and Résumés

Interviewing and Following up

Grammar Exercises

Filters

Exam 11: Reporting in the Workplace

Which of the following are sources of primary information?

When incorporating a graphic in the body of your report, what should you do?

The ___________ statement prepares the audience by clearly defining which problem or problems will be analyzed and solved.

___________________ means giving credit to the words or ideas of another person in a report; doing so strengthens your argument, protects you against charges of plagiarism, and instructs the reader.

Which of the following statements describes the function of business reports?

Blake wants to avoid copyright infringement for material he finds online. Which of the following should he do?

Which of the following is the first step in writing a report?

Business researchers can safely assume that the great majority of Web sources are reliable.

Formal experimentation produces data suggesting causes and effects.

Nadia is conducting research on the use of social networking sites by observing how her coworkers use these tools in the workplace. What type of data is she collecting?

Which of the following reports would most likely be written using an informal writing style?

What are Canadian Business and Current Affairs (CBCA) (ProQuest), EBSCO, and CPLQ examples of?

To help you understand the problem or assignment clearly when writing a complex report, which of the following written documents should you prepare to clarify the task?

A business report writer should always carefully document report data for four reasons. List and explain these reasons. Then describe five types of information that must be documented.

To determine the best location for a new day spa is an example of a simple statement of ____________________.

Under ___________ dealing, individuals have limited use of copyrighted material without requiring permission. These uses are for criticism, comment, news reporting, teaching, scholarship, and research.

The two most common citation formats are those presented by the Modern Language Association (MLA) and the American Psychological Association (APA).

______________ data come from reading what others have experienced or observed and written down and can be collected through books, periodicals, indexes, research databases, and Web resources.

When the conclusions and recommendations appear at the end of the report, what is the organizational strategy?

Malcolm wants to come up with a graphic that will clearly show new staff members how a customer's order proceeds from sales to delivery. The best graphic for him to use is a flowchart.

Business Communication in the Digital Age

Professionalism: Team, Meeting, Listening, Nonverbal, and Etiquette Skills

Intercultural Communication

Planning Business Messages

Organizing and Drafting Business Messages

Revising Business Messages

Short Workplace Messages and Digital Media

Positive Messages

Negative Messages

Persuasive and Sales Messages

Informal Business Reports

Proposals, Business Plans, and Formal Business Reports

Business Presentations

The Job Search and Résumés

Interviewing and Following up

Grammar Exercises

Filters