Question 1

In the context of organization charts, organizations with little height are usually called ________ organizations.

Accepted Answer

A)  rigid 
B)  short 
C)  small 
D)  flat 
A)  rigid 
B)  short 
C)  small 
D)  flat

Question 2

Which of the following is most likely to be a reason behind a supervisor's reluctance to delegate responsibility?

Accepted Answer

A)  The supervisor will not be able to hold the employees responsible for their work. 
B)  There will be an increase in incidence of social loafing. 
C)  The supervisor will not be able to give directions efficiently. 
D)  The supervisor is convinced that he or she will do a better job than the employees. 
A)  The supervisor will not be able to hold the employees responsible for their work. 
B)  There will be an increase in incidence of social loafing. 
C)  The supervisor will not be able to give directions efficiently. 
D)  The supervisor is convinced that he or she will do a better job than the employees.

Question 3

________ is a process in which companies move departments from headquarters to cheaper overseas locations.

Accepted Answer

A)  Offshoring 
B)  Diversifying 
C)  Departmentalizing 
D)  Subsidizing 
A)  Offshoring 
B)  Diversifying 
C)  Departmentalizing 
D)  Subsidizing

Question 4

Which of the following is true of the process of organizing?

Accepted Answer

A)  The process of organizing is a seven-step approach that leads to a structure that supports the goals of an organization. 
B)  To ensure that all the necessary responsibilities are assigned, a supervisor can involve employees in the final step of the organizing process. 
C)  In the second step of the organizing process, a supervisor groups the necessary activities and assigns work to the appropriate employees. 
D)  A supervisor or other manager should begin the process of organizing by identifying which resources are needed for the particular areas being organized. 
A)  The process of organizing is a seven-step approach that leads to a structure that supports the goals of an organization. 
B)  To ensure that all the necessary responsibilities are assigned, a supervisor can involve employees in the final step of the organizing process. 
C)  In the second step of the organizing process, a supervisor groups the necessary activities and assigns work to the appropriate employees. 
D)  A supervisor or other manager should begin the process of organizing by identifying which resources are needed for the particular areas being organized.

Question 5

According to the U.S. Small Business Administration (SBA), an analysis of the important facts about a job is least likely to include

Accepted Answer

A)  the relationship of the job to other jobs. 
B)  individual tasks involved. 
C)  employees' attitudes toward the job. 
D)  qualifications needed for the job. 
A)  the relationship of the job to other jobs. 
B)  individual tasks involved. 
C)  employees' attitudes toward the job. 
D)  qualifications needed for the job.

Question 6

According to the ________ principle, when someone accepts a responsibility, he or she also needs enough authority to be able to carry out that responsibility.

Accepted Answer

A)  uniformity 
B)  parity 
C)  equity 
D)  reactivity 
A)  uniformity 
B)  parity 
C)  equity 
D)  reactivity

Question 7

The right to carry out tasks and give orders related to an organization's primary purpose is called

Accepted Answer

A)  centralized authority. 
B)  functional authority. 
C)  staff authority. 
D)  line authority. 
A)  centralized authority. 
B)  functional authority. 
C)  staff authority. 
D)  line authority.

Question 8

The parity principle states that

Accepted Answer

A)  each employee should have only one boss. 
B)  personnel must have equal amounts of authority and responsibility. 
C)  authority should flow from one level of management to the next. 
D)  power should be concentrated only at the hands of supervisors. 
A)  each employee should have only one boss. 
B)  personnel must have equal amounts of authority and responsibility. 
C)  authority should flow from one level of management to the next. 
D)  power should be concentrated only at the hands of supervisors.

Question 9

When does a flat organization offer advantages?

Accepted Answer

A)  When employees can handle responsibilities 
B)  When customer satisfaction is less important 
C)  When employees perform dissimilar functions 
D)  When the organization is highly decentralized 
A)  When employees can handle responsibilities 
B)  When customer satisfaction is less important 
C)  When employees perform dissimilar functions 
D)  When the organization is highly decentralized

Question 10

Which of the following is the first step in the process of organizing?

Accepted Answer

A)  Defining the objective 
B)  Determining the needed resources 
C)  Grouping activities 
D)  Assigning duties 
A)  Defining the objective 
B)  Determining the needed resources 
C)  Grouping activities 
D)  Assigning duties

Question 11

Which of the following is least likely to be included in job descriptions?

Accepted Answer

A)  Job title 
B)  Job objective 
C)  Job responsibility 
D)  Job posting 
A)  Job title 
B)  Job objective 
C)  Job responsibility 
D)  Job posting

Question 12

Identify a true statement about delegating responsibilities in organizations.

Accepted Answer

A)  A supervisor who delegates gets enough time for supervisory jobs like planning and counseling. 
B)  It is a random assignment of jobs followed by waiting for them to be completed. 
C)  Additional responsibilities for employees adversely affect the morale of lower-level management. 
D)  It enables a supervisor to improve change management initiatives in the organization. 
A)  A supervisor who delegates gets enough time for supervisory jobs like planning and counseling. 
B)  It is a random assignment of jobs followed by waiting for them to be completed. 
C)  Additional responsibilities for employees adversely affect the morale of lower-level management. 
D)  It enables a supervisor to improve change management initiatives in the organization.

Question 13

Which of the following best describes a product structure?

Accepted Answer

A)  It is an organizational structure where boundaries between jobs continually shift, and people pitch in wherever their contributions are needed. 
B)  It is an organizational structure where work and resources are assigned to departments responsible for all the activities related to producing and delivering a particular good or service. 
C)  It is an organizational structure where an organization is departmentalized according to the type of customer served. 
D)  It is an organizational structure where personnel and other resources are grouped according to the types of work they carry out. 
A)  It is an organizational structure where boundaries between jobs continually shift, and people pitch in wherever their contributions are needed. 
B)  It is an organizational structure where work and resources are assigned to departments responsible for all the activities related to producing and delivering a particular good or service. 
C)  It is an organizational structure where an organization is departmentalized according to the type of customer served. 
D)  It is an organizational structure where personnel and other resources are grouped according to the types of work they carry out.

Question 14

In the process of delegating, what should supervisors specifically do during follow up?

Accepted Answer

A)  They should set forth a plan for periodically checking on the progress of the work. 
B)  They should abandon employees to succeed or fail on their own. 
C)  They should give employees the authority they need to carry out their jobs. 
D)  They should ensure that employees accept responsibility for carrying out the assigned tasks. 
A)  They should set forth a plan for periodically checking on the progress of the work. 
B)  They should abandon employees to succeed or fail on their own. 
C)  They should give employees the authority they need to carry out their jobs. 
D)  They should ensure that employees accept responsibility for carrying out the assigned tasks.

Question 15

Although employees should accept responsibility for carrying out a task, this does not mean that a supervisor gives up the responsibility for its proper completion.

Accepted Answer

A) True 
 B)False

Question 16

A national grocery chain is divided into well-demarcated groups such as the Northeastern division, the Northwestern division, the Southeastern division, and the Southwestern division. These divisions have been set up based on the location of large groups of customers the company serves. In the context of departmentalization, this company is most likely using a(n)

Accepted Answer

A)  geographic structure. 
B)  customer structure. 
C)  product structure. 
D)  organic structure. 
A)  geographic structure. 
B)  customer structure. 
C)  product structure. 
D)  organic structure.

Question 17

Span of control is the

Accepted Answer

A)  number of people a manager supervises. 
B)  principle that personnel must have equal amounts of authority and responsibility. 
C)  ability to get others to act in a certain way. 
D)  authority that flows from one level of management to the next. 
A)  number of people a manager supervises. 
B)  principle that personnel must have equal amounts of authority and responsibility. 
C)  ability to get others to act in a certain way. 
D)  authority that flows from one level of management to the next.

Question 18

The difference between line authority and staff authority is that staff authority

Accepted Answer

A)  is the right to advise or assist those with line authority. 
B)  is the right to advise or assist those with functional authority. 
C)  gives one the right to fire employees with line authority. 
D)  gives one the right to fire employees with functional authority. 
A)  is the right to advise or assist those with line authority. 
B)  is the right to advise or assist those with functional authority. 
C)  gives one the right to fire employees with line authority. 
D)  gives one the right to fire employees with functional authority.

Question 19

Delegation is best defined as the

Accepted Answer

A)  act of giving another person the authority and responsibility to carry out a task. 
B)  right given by higher management to specific middle managers to recruit and dismiss line managers. 
C)  management function of correcting defects in goods or services or improving them in some way. 
D)  management function of setting the goals and objectives of a company. 
A)  act of giving another person the authority and responsibility to carry out a task. 
B)  right given by higher management to specific middle managers to recruit and dismiss line managers. 
C)  management function of correcting defects in goods or services or improving them in some way. 
D)  management function of setting the goals and objectives of a company.

Question 20

Which of the following is true of creating an obligation during the process of delegating?

Accepted Answer

A)  Creating an obligation is the first step in the process of delegating. 
B)  Following delegation, both employees and supervisors have responsibility for the work. 
C)  Once an employee accepts responsibility, the supervisor is not held responsible. 
D)  Supervisors can force employees to feel responsible when employees are reluctant. 
A)  Creating an obligation is the first step in the process of delegating. 
B)  Following delegation, both employees and supervisors have responsibility for the work. 
C)  Once an employee accepts responsibility, the supervisor is not held responsible. 
D)  Supervisors can force employees to feel responsible when employees are reluctant.

In the context of organization charts, organizations with little height are usually called ________ organizations.

Which of the following is most likely to be a reason behind a supervisor's reluctance to delegate responsibility?

________ is a process in which companies move departments from headquarters to cheaper overseas locations.

Which of the following is true of the process of organizing?

According to the U.S. Small Business Administration (SBA), an analysis of the important facts about a job is least likely to include

According to the ________ principle, when someone accepts a responsibility, he or she also needs enough authority to be able to carry out that responsibility.

The right to carry out tasks and give orders related to an organization's primary purpose is called

The parity principle states that

When does a flat organization offer advantages?

Which of the following is the first step in the process of organizing?

Which of the following is least likely to be included in job descriptions?

Identify a true statement about delegating responsibilities in organizations.

Which of the following best describes a product structure?

In the process of delegating, what should supervisors specifically do during follow up?

Although employees should accept responsibility for carrying out a task, this does not mean that a supervisor gives up the responsibility for its proper completion.

Span of control is the

The difference between line authority and staff authority is that staff authority

Delegation is best defined as the

Which of the following is true of creating an obligation during the process of delegating?

Supervision Tradition and Contemporary Trends

The Supervisor As Leader

Groups, Teams, and Powerful Meetings

Corporate Social Responsibility, Ethics, and Sustainability

Managing Diversity

Reaching Goals Plans and Controls

Problem Solving, Decision Making, and Creativity

Ensuring High Quality and Productivity

Communication Theory and Modern Media

Motivating Employees

Problem Employees Counseling and Discipline

Managing Time and Stress

Managing Conflict, Change, and Politics

Selecting Employees

Providing Orientation and Training

Appraising Performance

Filters

Exam 7: Organizing and Authority

In the context of organization charts, organizations with little height are usually called ________ organizations.

Which of the following is most likely to be a reason behind a supervisor's reluctance to delegate responsibility?

________ is a process in which companies move departments from headquarters to cheaper overseas locations.

Which of the following is true of the process of organizing?

According to the U.S. Small Business Administration (SBA), an analysis of the important facts about a job is least likely to include

According to the ________ principle, when someone accepts a responsibility, he or she also needs enough authority to be able to carry out that responsibility.

The right to carry out tasks and give orders related to an organization's primary purpose is called

The parity principle states that

When does a flat organization offer advantages?

Which of the following is the first step in the process of organizing?

Which of the following is least likely to be included in job descriptions?

Identify a true statement about delegating responsibilities in organizations.

Which of the following best describes a product structure?

In the process of delegating, what should supervisors specifically do during follow up?

Although employees should accept responsibility for carrying out a task, this does not mean that a supervisor gives up the responsibility for its proper completion.

Span of control is the

The difference between line authority and staff authority is that staff authority

Delegation is best defined as the

Which of the following is true of creating an obligation during the process of delegating?

Supervision Tradition and Contemporary Trends

The Supervisor As Leader

Groups, Teams, and Powerful Meetings

Corporate Social Responsibility, Ethics, and Sustainability

Managing Diversity

Reaching Goals Plans and Controls

Problem Solving, Decision Making, and Creativity

Ensuring High Quality and Productivity

Communication Theory and Modern Media

Motivating Employees

Problem Employees Counseling and Discipline

Managing Time and Stress

Managing Conflict, Change, and Politics

Selecting Employees

Providing Orientation and Training

Appraising Performance

Filters