Question 1

Which of the following elements of job descriptions is key to ensuring that each person's part in a company's organizational structure is understood?

Accepted Answer

A)  Summary of the general nature and level of the job 
B)  Description of the relationships and roles within the company 
C)  Key functional and relational responsibilities in order of significance 
D)  Description of the broad function and scope of the position 
A)  Summary of the general nature and level of the job 
B)  Description of the relationships and roles within the company 
C)  Key functional and relational responsibilities in order of significance 
D)  Description of the broad function and scope of the position

Question 2

According to the principle of ________, employees who receive orders from several people tend to get confused and aggravated.

Accepted Answer

A)  unity of command 
B)  span of control 
C)  chain of command 
D)  level of control 
A)  unity of command 
B)  span of control 
C)  chain of command 
D)  level of control

Question 3

Vite Finance Inc. is an insurance company with its headquarters in Texas. It caters to 17 sales territories in the United States. To improve customer satisfaction, it established a department for each sales territory. Which of the following structures is best exemplified in this scenario?

Accepted Answer

A)  Functional structure 
B)  Geographic structure 
C)  Customer structure 
D)  Product structure 
A)  Functional structure 
B)  Geographic structure 
C)  Customer structure 
D)  Product structure

Question 4

Differentiate between centralized and decentralized authority.

Accepted Answer

In some organizations, the managers at t

Question 5

The first step in the organizing process is to determine the needed resources.

Accepted Answer

A) True 
 B)False

Question 6

Organizations that maintain flexibility by staying small and contracting with other individuals and organizations as needed to complete projects are referred to as ________ organizations.

Accepted Answer

A)  learning 
B)  bureaucratic 
C)  network 
D)  centralized 
A)  learning 
B)  bureaucratic 
C)  network 
D)  centralized

Question 7

Which of the following is true of unity of command?

Accepted Answer

A)  It holds that every employee should report to more than one supervisor. 
B)  It strictly holds that all decision-making authority should rest with the supervisor. 
C)  It allows supervisors to be more flexible as they command different teams at regular intervals. 
D)  It helps to eliminate factors within organization structure like complexity and confusion in the workplace. 
A)  It holds that every employee should report to more than one supervisor. 
B)  It strictly holds that all decision-making authority should rest with the supervisor. 
C)  It allows supervisors to be more flexible as they command different teams at regular intervals. 
D)  It helps to eliminate factors within organization structure like complexity and confusion in the workplace.

Question 8

Which of the following is a defining characteristic of centralized organizations?

Accepted Answer

A)  Management grants absolute authority to middle managers. 
B)  Managers at the top retain a great deal of authority. 
C)  Employees at all levels are involved in strategic decision making. 
D)  Employees at all levels are granted much authority. 
A)  Management grants absolute authority to middle managers. 
B)  Managers at the top retain a great deal of authority. 
C)  Employees at all levels are involved in strategic decision making. 
D)  Employees at all levels are granted much authority.

Question 9

According to the U.S. Small Business Administration (SBA), an analysis of the important facts about a job is most likely to include

Accepted Answer

A)  skills gained by performing the job. 
B)  personality characteristics of the job holder. 
C)  employees' attitudes toward the job. 
D)  qualifications needed for the job. 
A)  skills gained by performing the job. 
B)  personality characteristics of the job holder. 
C)  employees' attitudes toward the job. 
D)  qualifications needed for the job.

Question 10

In the context of principles of organizing, ________ helps to clarify issues like who should be giving direction in an organization and who should be taking it.

Accepted Answer

A)  the parity principle 
B)  chain of command 
C)  level of control 
D)  the equity principle 
A)  the parity principle 
B)  chain of command 
C)  level of control 
D)  the equity principle

Question 11

Functional authority is best defined as the right given by higher management to

Accepted Answer

A)  specific middle managers to recruit and dismiss line managers. 
B)  specific staff personnel to give orders concerning an area in which the staff personnel have expertise. 
C)  carry out tasks and give orders related to an organization's primary purpose. 
D)  advise or assist those with line authority. 
A)  specific middle managers to recruit and dismiss line managers. 
B)  specific staff personnel to give orders concerning an area in which the staff personnel have expertise. 
C)  carry out tasks and give orders related to an organization's primary purpose. 
D)  advise or assist those with line authority.

Question 12

An organization chart of a company with a product structure reflects its grouping of personnel and resources according to the

Accepted Answer

A)  services it provides. 
B)  work that it does. 
C)  type of customer served. 
D)  location of the customers served. 
A)  services it provides. 
B)  work that it does. 
C)  type of customer served. 
D)  location of the customers served.

Question 13

Authority is best defined as the

Accepted Answer

A)  obligation to steer clear of nepotism. 
B)  right to perform a task or give orders to someone else. 
C)  obligation to perform assigned activities. 
D)  ability to prevent instances of whistle-blowing. 
A)  obligation to steer clear of nepotism. 
B)  right to perform a task or give orders to someone else. 
C)  obligation to perform assigned activities. 
D)  ability to prevent instances of whistle-blowing.

Question 14

Giving someone else the authority and responsibility to carry out a task is known as ________.

Accepted Answer

A)  controlling 
B)  delegating 
C)  strategizing 
D)  manipulating 
A)  controlling 
B)  delegating 
C)  strategizing 
D)  manipulating

Question 15

Employees who accept responsibility may be rewarded for doing a good job, and those who do not may be punished. This practice is called ________.

Accepted Answer

A)  controllability 
B)  accountability 
C)  empowerment 
D)  reinforcement 
A)  controllability 
B)  accountability 
C)  empowerment 
D)  reinforcement

Question 16

Which of the following actions will help a supervisor encourage employees to accept responsibility?

Accepted Answer

A)  Involving employees in making decisions and listening to their ideas 
B)  Replacing the traditional hierarchical organizational structure with a holacracy 
C)  Adding or reducing the number of products or services a company offers 
D)  Assigning the task of completing the easiest parts of a project first 
A)  Involving employees in making decisions and listening to their ideas 
B)  Replacing the traditional hierarchical organizational structure with a holacracy 
C)  Adding or reducing the number of products or services a company offers 
D)  Assigning the task of completing the easiest parts of a project first

Question 17

Give three benefits of delegating.

Accepted Answer

Some of the benefits of delegating inclu

Question 18

Which of the following best describes a functional structure?

Accepted Answer

A)  It is an organizational structure where boundaries between jobs continually shift, and people pitch in wherever their contributions are needed. 
B)  It is an organizational structure where work and resources are assigned to departments responsible for all the activities related to producing and delivering a particular product. 
C)  It is an organizational structure where an organization is departmentalized according to the type of customer served. 
D)  It is an organizational structure where personnel and other resources are grouped according to the types of work they carry out. 
A)  It is an organizational structure where boundaries between jobs continually shift, and people pitch in wherever their contributions are needed. 
B)  It is an organizational structure where work and resources are assigned to departments responsible for all the activities related to producing and delivering a particular product. 
C)  It is an organizational structure where an organization is departmentalized according to the type of customer served. 
D)  It is an organizational structure where personnel and other resources are grouped according to the types of work they carry out.

Question 19

Name the standard way used by businesspeople to draw the structure of an organization.

Accepted Answer

A)  An organization chart 
B)  A corporate portfolio 
C)  A Gantt chart 
D)  An organization network 
A)  An organization chart 
B)  A corporate portfolio 
C)  A Gantt chart 
D)  An organization network

Question 20

According to the U.S. Small Business Administration (SBA), the process of writing a job description usually begins with

Accepted Answer

A)  an analysis of the important facts about a job. 
B)  asking employees to fill questionnaires about their job preferences. 
C)  determining the job vacancies in an organization. 
D)  a process known as job enrichment. 
A)  an analysis of the important facts about a job. 
B)  asking employees to fill questionnaires about their job preferences. 
C)  determining the job vacancies in an organization. 
D)  a process known as job enrichment.

Which of the following elements of job descriptions is key to ensuring that each person's part in a company's organizational structure is understood?

According to the principle of ________, employees who receive orders from several people tend to get confused and aggravated.

Vite Finance Inc. is an insurance company with its headquarters in Texas. It caters to 17 sales territories in the United States. To improve customer satisfaction, it established a department for each sales territory. Which of the following structures is best exemplified in this scenario?

Differentiate between centralized and decentralized authority.

The first step in the organizing process is to determine the needed resources.

Organizations that maintain flexibility by staying small and contracting with other individuals and organizations as needed to complete projects are referred to as ________ organizations.

Which of the following is true of unity of command?

Which of the following is a defining characteristic of centralized organizations?

According to the U.S. Small Business Administration (SBA), an analysis of the important facts about a job is most likely to include

In the context of principles of organizing, ________ helps to clarify issues like who should be giving direction in an organization and who should be taking it.

Functional authority is best defined as the right given by higher management to

An organization chart of a company with a product structure reflects its grouping of personnel and resources according to the

Authority is best defined as the

Giving someone else the authority and responsibility to carry out a task is known as ________.

Employees who accept responsibility may be rewarded for doing a good job, and those who do not may be punished. This practice is called ________.

Which of the following actions will help a supervisor encourage employees to accept responsibility?

Give three benefits of delegating.

Which of the following best describes a functional structure?

Name the standard way used by businesspeople to draw the structure of an organization.

According to the U.S. Small Business Administration (SBA), the process of writing a job description usually begins with

Supervision Tradition and Contemporary Trends

The Supervisor As Leader

Groups, Teams, and Powerful Meetings

Corporate Social Responsibility, Ethics, and Sustainability

Managing Diversity

Reaching Goals Plans and Controls

Problem Solving, Decision Making, and Creativity

Ensuring High Quality and Productivity

Communication Theory and Modern Media

Motivating Employees

Problem Employees Counseling and Discipline

Managing Time and Stress

Managing Conflict, Change, and Politics

Selecting Employees

Providing Orientation and Training

Appraising Performance

Filters

Exam 7: Organizing and Authority

Which of the following elements of job descriptions is key to ensuring that each person's part in a company's organizational structure is understood?

According to the principle of ________, employees who receive orders from several people tend to get confused and aggravated.

Vite Finance Inc. is an insurance company with its headquarters in Texas. It caters to 17 sales territories in the United States. To improve customer satisfaction, it established a department for each sales territory. Which of the following structures is best exemplified in this scenario?

Differentiate between centralized and decentralized authority.

The first step in the organizing process is to determine the needed resources.

Organizations that maintain flexibility by staying small and contracting with other individuals and organizations as needed to complete projects are referred to as ________ organizations.

Which of the following is true of unity of command?

Which of the following is a defining characteristic of centralized organizations?

According to the U.S. Small Business Administration (SBA), an analysis of the important facts about a job is most likely to include

In the context of principles of organizing, ________ helps to clarify issues like who should be giving direction in an organization and who should be taking it.

Functional authority is best defined as the right given by higher management to

An organization chart of a company with a product structure reflects its grouping of personnel and resources according to the

Authority is best defined as the

Giving someone else the authority and responsibility to carry out a task is known as ________.

Employees who accept responsibility may be rewarded for doing a good job, and those who do not may be punished. This practice is called ________.

Which of the following actions will help a supervisor encourage employees to accept responsibility?

Give three benefits of delegating.

Which of the following best describes a functional structure?

Name the standard way used by businesspeople to draw the structure of an organization.

According to the U.S. Small Business Administration (SBA), the process of writing a job description usually begins with

Supervision Tradition and Contemporary Trends

The Supervisor As Leader

Groups, Teams, and Powerful Meetings

Corporate Social Responsibility, Ethics, and Sustainability

Managing Diversity

Reaching Goals Plans and Controls

Problem Solving, Decision Making, and Creativity

Ensuring High Quality and Productivity

Communication Theory and Modern Media

Motivating Employees

Problem Employees Counseling and Discipline

Managing Time and Stress

Managing Conflict, Change, and Politics

Selecting Employees

Providing Orientation and Training

Appraising Performance

Filters