Exam 16: Providing Orientation and Training

Jerome is a new employee at a steel manufacturing unit. Before Jerome is placed on the actual job, his supervisor allows him to work in a separate room with some of the firm's manufacturing equipment. In this room, he is allowed to make errors and learn how to handle the equipment. This type of training is an example of

Heather, a human resources manager at a bank, determines that a classroom training would be best for some of her experienced employees who are not aware of the current trends and changes in the banking industry. According to the training cycle, which of the following steps should Heather take next?

Which of the following is least likely to be a reason for conducting orientation for new employees?

On-the-job training primarily involves

Teaching employees another job so that they can fill in as needed is known as ________.

Which of the following is the last step in the training cycle?

Which of the following factors is most likely to impact the frequency with which retaining of employees is needed?

Which of the following is a common orientation method?

Which of the following is true of classroom training?

In the context of orientation of new employees, which of the following is true?

Acting as a coach is especially appropriate for supervisors in organizations that

How can supervisors foster a learning environment by setting a good example?

When choosing the type of training to be used, a supervisor should take into account the

In the context of small organizations, who is usually responsible for the orientation of employees?

Identify an accurate statement about computer-based instruction.

The major potential drawback of role-playing is that ________.

Laura's division is switching over to a new computerized telephone system in the upcoming months. She realizes that everyone in her division will have to undergo training to operate the new telephone system. Which of the following reasons has led Laura to decide on a training program for her employees?

Which of the following is true of orientation methods?

On his first day at work, Kevin's supervisor gave him a document with a description of the organization's policies and procedures. His supervisor explained to him the way to use the document to find answers to questions. The document given to Kevin is an example of a(n) ________.

Training is best defined as the process of