Question 1

Which of the following is one of the challenges of managing diversity in a business organization?

Accepted Answer

A)  The requirement of unique arrangements such as job sharing and telecommuting 
B)  The ability to increase the attraction and retention of the best employees for a job 
C)  The reduction of turnover and enhanced performance, which leads to greater market share 
D)  The ability to increase morale and motivation throughout the company 
A)  The requirement of unique arrangements such as job sharing and telecommuting 
B)  The ability to increase the attraction and retention of the best employees for a job 
C)  The reduction of turnover and enhanced performance, which leads to greater market share 
D)  The ability to increase morale and motivation throughout the company

Question 2

One of the problems with diversity training is the reinforcement of group stereotypes.

Accepted Answer

A) True 
 B)False

Question 3

Asking a pregnant job applicant about child care arrangements is a form of ________.

Accepted Answer

A)  ageism 
B)  sexism 
C)  nepotism 
D)  embolism 
A)  ageism 
B)  sexism 
C)  nepotism 
D)  embolism

Question 4

Which of the following refers to discrimination?

Accepted Answer

A)  Beliefs and norms that govern organizational behavior in a firm 
B)  A preconceived judgment about an individual or group of people 
C)  Unfair or inequitable treatment of people based on prejudice 
D)  A generalized, fixed image formed of other people 
A)  Beliefs and norms that govern organizational behavior in a firm 
B)  A preconceived judgment about an individual or group of people 
C)  Unfair or inequitable treatment of people based on prejudice 
D)  A generalized, fixed image formed of other people

Question 5

Discrimination against gays or lesbians is a form of ________.

Accepted Answer

A)  nepotism 
B)  egotism 
C)  sexism 
D)  embolism 
A)  nepotism 
B)  egotism 
C)  sexism 
D)  embolism

Question 6

The ________ requires equivalent remuneration for men and women performing similar work.

Accepted Answer

A)  Equal Pay Act of 1963 
B)  Equal Employment Act of 1973 
C)  Civil Rights Act of 1991 
D)  Gender Discrimination Act of 1990 
A)  Equal Pay Act of 1963 
B)  Equal Employment Act of 1973 
C)  Civil Rights Act of 1991 
D)  Gender Discrimination Act of 1990

Question 7

A certain level of responsibility to which many qualified applicants find themselves rising to, and then no higher, despite their ability and willingness to contribute further to the goals of the firm is called

Accepted Answer

A)  corporate segregation. 
B)  the revolving door. 
C)  the glass ceiling. 
D)  zero tolerance. 
A)  corporate segregation. 
B)  the revolving door. 
C)  the glass ceiling. 
D)  zero tolerance.

Question 8

________ diversity includes the more commonly thought of differences between people.

Accepted Answer

A)  Primary 
B)  Rational 
C)  Schematic 
D)  Collective 
A)  Primary 
B)  Rational 
C)  Schematic 
D)  Collective

Question 9

Unfair or inequitable treatment of people based on prejudice is known as

Accepted Answer

A)  discrimination. 
B)  egocentrism. 
C)  stereotyping. 
D)  nepotism. 
A)  discrimination. 
B)  egocentrism. 
C)  stereotyping. 
D)  nepotism.

Question 10

Core Inc. is a firm where less than half of the employees are females. Veronica is one of them, and she has been a mid-level manager for several years without being able to progress. This is the case with all qualified female employees in the firm. Which of the following is most likely a reason preventing these employees from getting promoted?

Accepted Answer

A)  The revolving door 
B)  The glass ceiling 
C)  The level of threshold 
D)  The invisible line 
A)  The revolving door 
B)  The glass ceiling 
C)  The level of threshold 
D)  The invisible line

Question 11

Despite the risks of stereotypes and awkward comments, diversity training is especially important for supervisors, because

Accepted Answer

A)  they are responsible for making strategic decisions. 
B)  they interact directly with employees. 
C)  they need to improve their technical skills. 
D)  they generally lack interpersonal skills. 
A)  they are responsible for making strategic decisions. 
B)  they interact directly with employees. 
C)  they need to improve their technical skills. 
D)  they generally lack interpersonal skills.

Question 12

Workers who were born between 1946 and 1964 are typically referred to as

Accepted Answer

A)  baby boomers. 
B)  traditionalists. 
C)  Generation X workers. 
D)  Generation Y workers. 
A)  baby boomers. 
B)  traditionalists. 
C)  Generation X workers. 
D)  Generation Y workers.

Question 13

Identify a true statement about diversity.

Accepted Answer

A)  Diversity within an organization often results in poor decision making. 
B)  Family background and employment history are essential components of primary diversity. 
C)  Diversity is influenced by local and international changes. 
D)  The components of secondary diversity include race and sexual orientation. 
A)  Diversity within an organization often results in poor decision making. 
B)  Family background and employment history are essential components of primary diversity. 
C)  Diversity is influenced by local and international changes. 
D)  The components of secondary diversity include race and sexual orientation.

Question 14

Which of the following scenarios best exemplifies prejudice?

Accepted Answer

A)  As Cathy is a working parent, her supervisor assumes that she often abuses sick day privileges. 
B)  Lilly and Ben work for the same firm, and both perform similar tasks. However, Ben's pay is more than that of Lily's. 
C)  Erick's manager often says, "All Americans are aggressive and loud." 
D)  Violet's manager, Ted, often shows obscene pictures to her and threatens to fire her if she complains. 
A)  As Cathy is a working parent, her supervisor assumes that she often abuses sick day privileges. 
B)  Lilly and Ben work for the same firm, and both perform similar tasks. However, Ben's pay is more than that of Lily's. 
C)  Erick's manager often says, "All Americans are aggressive and loud." 
D)  Violet's manager, Ted, often shows obscene pictures to her and threatens to fire her if she complains.

Question 15

Which of the following is an advantage of supervising a diverse workforce, particularly for an individual supervisor?

Accepted Answer

A)  Enhanced communication skills 
B)  Increased productivity 
C)  Increased employee turnover 
D)  Greater innovation 
A)  Enhanced communication skills 
B)  Increased productivity 
C)  Increased employee turnover 
D)  Greater innovation

Question 16

Erick, the night supervisor at Harold's Hamburgers, believes that black people are unreliable and therefore avoids hiring them. In this scenario, Erick is displaying ________.

Accepted Answer

A)  bigotry 
B)  sexism 
C)  nepotism 
D)  racism 
A)  bigotry 
B)  sexism 
C)  nepotism 
D)  racism

Question 17

________ refers to the beliefs and norms that govern organizational behavior in a firm.

Accepted Answer

A)  Corporate agenda 
B)  Cultural vision 
C)  Corporate culture 
D)  Cultural value 
A)  Corporate agenda 
B)  Cultural vision 
C)  Corporate culture 
D)  Cultural value

Question 18

Zack, a former rock musician who holds a master's degree in economics, works as a financial advisor at Plateau Finances. Zack's boss thinks that all rock musicians are incompetent at finance-related jobs. In this case, Zack is subjected to ________.

Accepted Answer

A)  stereotyping 
B)  racism 
C)  nepotism 
D)  discrimination 
A)  stereotyping 
B)  racism 
C)  nepotism 
D)  discrimination

Question 19

The Age Discrimination in Employment Act (1967) makes it illegal to

Accepted Answer

A)  allow a senior employee to retire voluntarily before the acceptable retirement age. 
B)  fail to hire, or fire, on the basis of age. 
C)  deny older workers training that will help them advance their careers. 
D)  have a requirement for a bona fide occupational qualification. 
A)  allow a senior employee to retire voluntarily before the acceptable retirement age. 
B)  fail to hire, or fire, on the basis of age. 
C)  deny older workers training that will help them advance their careers. 
D)  have a requirement for a bona fide occupational qualification.

Question 20

To help guard against discrimination, a supervisor should first know and acknowledge his or her own prejudices.

Accepted Answer

A) True 
 B)False

Which of the following is one of the challenges of managing diversity in a business organization?

One of the problems with diversity training is the reinforcement of group stereotypes.

Asking a pregnant job applicant about child care arrangements is a form of ________.

Which of the following refers to discrimination?

Discrimination against gays or lesbians is a form of ________.

The ________ requires equivalent remuneration for men and women performing similar work.

A certain level of responsibility to which many qualified applicants find themselves rising to, and then no higher, despite their ability and willingness to contribute further to the goals of the firm is called

________ diversity includes the more commonly thought of differences between people.

Unfair or inequitable treatment of people based on prejudice is known as

Despite the risks of stereotypes and awkward comments, diversity training is especially important for supervisors, because

Workers who were born between 1946 and 1964 are typically referred to as

Identify a true statement about diversity.

Which of the following scenarios best exemplifies prejudice?

Which of the following is an advantage of supervising a diverse workforce, particularly for an individual supervisor?

Erick, the night supervisor at Harold's Hamburgers, believes that black people are unreliable and therefore avoids hiring them. In this scenario, Erick is displaying ________.

________ refers to the beliefs and norms that govern organizational behavior in a firm.

Zack, a former rock musician who holds a master's degree in economics, works as a financial advisor at Plateau Finances. Zack's boss thinks that all rock musicians are incompetent at finance-related jobs. In this case, Zack is subjected to ________.

The Age Discrimination in Employment Act (1967) makes it illegal to

To help guard against discrimination, a supervisor should first know and acknowledge his or her own prejudices.

Supervision Tradition and Contemporary Trends

The Supervisor As Leader

Groups, Teams, and Powerful Meetings

Corporate Social Responsibility, Ethics, and Sustainability

Reaching Goals Plans and Controls

Organizing and Authority

Problem Solving, Decision Making, and Creativity

Ensuring High Quality and Productivity

Communication Theory and Modern Media

Motivating Employees

Problem Employees Counseling and Discipline

Managing Time and Stress

Managing Conflict, Change, and Politics

Selecting Employees

Providing Orientation and Training

Appraising Performance

Filters

Exam 5: Managing Diversity

Which of the following is one of the challenges of managing diversity in a business organization?

One of the problems with diversity training is the reinforcement of group stereotypes.

Asking a pregnant job applicant about child care arrangements is a form of ________.

Which of the following refers to discrimination?

Discrimination against gays or lesbians is a form of ________.

The ________ requires equivalent remuneration for men and women performing similar work.

A certain level of responsibility to which many qualified applicants find themselves rising to, and then no higher, despite their ability and willingness to contribute further to the goals of the firm is called

________ diversity includes the more commonly thought of differences between people.

Unfair or inequitable treatment of people based on prejudice is known as

Despite the risks of stereotypes and awkward comments, diversity training is especially important for supervisors, because

Workers who were born between 1946 and 1964 are typically referred to as

Identify a true statement about diversity.

Which of the following scenarios best exemplifies prejudice?

Which of the following is an advantage of supervising a diverse workforce, particularly for an individual supervisor?

Erick, the night supervisor at Harold's Hamburgers, believes that black people are unreliable and therefore avoids hiring them. In this scenario, Erick is displaying ________.

________ refers to the beliefs and norms that govern organizational behavior in a firm.

Zack, a former rock musician who holds a master's degree in economics, works as a financial advisor at Plateau Finances. Zack's boss thinks that all rock musicians are incompetent at finance-related jobs. In this case, Zack is subjected to ________.

The Age Discrimination in Employment Act (1967) makes it illegal to

To help guard against discrimination, a supervisor should first know and acknowledge his or her own prejudices.

Supervision Tradition and Contemporary Trends

The Supervisor As Leader

Groups, Teams, and Powerful Meetings

Corporate Social Responsibility, Ethics, and Sustainability

Reaching Goals Plans and Controls

Organizing and Authority

Problem Solving, Decision Making, and Creativity

Ensuring High Quality and Productivity

Communication Theory and Modern Media

Motivating Employees

Problem Employees Counseling and Discipline

Managing Time and Stress

Managing Conflict, Change, and Politics

Selecting Employees

Providing Orientation and Training

Appraising Performance

Filters