Question 1

Older workers are more afraid of change than of discrimination.

Accepted Answer

A) True 
 B)False

Question 2

Best Inc. offers its employees a paid day off to attend a diversity training program. Which of the following will be the most likely result of this offer?

Accepted Answer

A)  Higher morale and motivation throughout the company 
B)  Increased turnover among the employees 
C)  Enhanced opportunities for career advancement 
D)  Reduced absenteeism among the employees 
A)  Higher morale and motivation throughout the company 
B)  Increased turnover among the employees 
C)  Enhanced opportunities for career advancement 
D)  Reduced absenteeism among the employees

Question 3

________ is the most blatant form of sexism.

Accepted Answer

A)  Sexual harassment 
B)  Transsexualism 
C)  Gender egalitarianism 
D)  Patriarchy 
A)  Sexual harassment 
B)  Transsexualism 
C)  Gender egalitarianism 
D)  Patriarchy

Question 4

Richard, an experienced chef, applied for a role in a commercial for baked goods. He felt he was perfect for the role as he specialized in baking. However, he was turned down because the advertising firm felt that a woman would fit the product image of baked goods better than a man would. To which of the following was Richard subjected?

Accepted Answer

A)  Ethnocentrism 
B)  Sexism 
C)  Ageism 
D)  Nepotism 
A)  Ethnocentrism 
B)  Sexism 
C)  Ageism 
D)  Nepotism

Question 5

Identify the statement that accurately differentiates stereotypes from discrimination.

Accepted Answer

A)  Stereotypes refer to the unfair treatment of people based on prejudice, whereas discrimination is a preconceived judgment about a group of people. 
B)  Stereotypes are prohibited by law, whereas discrimination is not prohibited by law. 
C)  Stereotypes are generalized, fixed images of other people, whereas discrimination is the unfair or inequitable treatment of people based on prejudice. 
D)  Stereotypes can be countered or eliminated, whereas discrimination cannot be countered or eliminated. 
A)  Stereotypes refer to the unfair treatment of people based on prejudice, whereas discrimination is a preconceived judgment about a group of people. 
B)  Stereotypes are prohibited by law, whereas discrimination is not prohibited by law. 
C)  Stereotypes are generalized, fixed images of other people, whereas discrimination is the unfair or inequitable treatment of people based on prejudice. 
D)  Stereotypes can be countered or eliminated, whereas discrimination cannot be countered or eliminated.

Question 6

In the context of cultural diversity, the old "melting pot" model refers to

Accepted Answer

A)  the process of finding the best fit between the employee and the job. 
B)  how immigrants were expected to assimilate their culture and language into the mainstream. 
C)  the corporate culture found in most firms today. 
D)  how new affirmative action programs were used to correct past discrimination problems. 
A)  the process of finding the best fit between the employee and the job. 
B)  how immigrants were expected to assimilate their culture and language into the mainstream. 
C)  the corporate culture found in most firms today. 
D)  how new affirmative action programs were used to correct past discrimination problems.

Question 7

Which of the following is true of the Vocational Rehabilitation Act of 1973?

Accepted Answer

A)  It prohibits discrimination against qualified handicapped persons. 
B)  It recommends equal pay for men and women performing similar work. 
C)  It bars discrimination in employment against women based on pregnancy. 
D)  It is not applicable to jobs connected with the federal government. 
A)  It prohibits discrimination against qualified handicapped persons. 
B)  It recommends equal pay for men and women performing similar work. 
C)  It bars discrimination in employment against women based on pregnancy. 
D)  It is not applicable to jobs connected with the federal government.

Question 8

A preconceived judgment about an individual or group of people is known as

Accepted Answer

A)  ethnocentrism. 
B)  prejudice. 
C)  stereotyping. 
D)  sexism. 
A)  ethnocentrism. 
B)  prejudice. 
C)  stereotyping. 
D)  sexism.

Question 9

________ is a physical or mental impairment that substantially limits a major life activity, a record of such an impairment, or being regarded as having such an impairment.

Accepted Answer

A)  Ageism 
B)  Bigotry 
C)  Dissonance 
D)  Disability 
A)  Ageism 
B)  Bigotry 
C)  Dissonance 
D)  Disability

Question 10

Which of the following Equal Employment Opportunity Legislations places the burden of proof on the employer and allows for compensatory and punitive damages in discrimination cases?

Accepted Answer

A)  The Equal Pay Act of 1963 
B)  The Age Discrimination in Employment Act of 1967 
C)  The Americans with Disabilities Act of 1990 
D)  The Civil Rights Act of 1991 
A)  The Equal Pay Act of 1963 
B)  The Age Discrimination in Employment Act of 1967 
C)  The Americans with Disabilities Act of 1990 
D)  The Civil Rights Act of 1991

Question 11

Expressions such as "get the nod" have more than one meaning. This emphasizes the fact that

Accepted Answer

A)  supervisors always make assumptions when using idioms during verbal communication. 
B)  the complexity of English fascinates nonnative speakers of the language. 
C)  the English language has the potential to mislead, and certain words should be used with care. 
D)  nonverbal communication is more effective than verbal communication. 
A)  supervisors always make assumptions when using idioms during verbal communication. 
B)  the complexity of English fascinates nonnative speakers of the language. 
C)  the English language has the potential to mislead, and certain words should be used with care. 
D)  nonverbal communication is more effective than verbal communication.

Question 12

Which of the following scenarios best exemplifies ageism?

Accepted Answer

A)  As Cathy is a working parent, her supervisor assumes that she often abuses sick day privileges. 
B)  Lilly and Ben work for the same firm, and both perform similar tasks. Though both are equally qualified and experienced, Ben's pay is much higher than that of Lilly's. 
C)  Erick's manager often says, "All Americans are aggressive and loud." 
D)  Fifty-five-year-old James was denied employment at a manufacturing firm because the interviewer felt that younger workers are more reliable. 
A)  As Cathy is a working parent, her supervisor assumes that she often abuses sick day privileges. 
B)  Lilly and Ben work for the same firm, and both perform similar tasks. Though both are equally qualified and experienced, Ben's pay is much higher than that of Lilly's. 
C)  Erick's manager often says, "All Americans are aggressive and loud." 
D)  Fifty-five-year-old James was denied employment at a manufacturing firm because the interviewer felt that younger workers are more reliable.

Question 13

Which of the following is needed to raise employee awareness of multiculturalism and help reduce such barriers to success as prejudice and stereotypes?

Accepted Answer

A)  Emphasis on nonverbal communication 
B)  Team-building activities 
C)  Formal diversity training 
D)  English-speaking courses for nonnatives 
A)  Emphasis on nonverbal communication 
B)  Team-building activities 
C)  Formal diversity training 
D)  English-speaking courses for nonnatives

Question 14

Identify an advantage of supervising a diverse workforce for a business organization.

Accepted Answer

A)  It leads to everyone thinking in a similar manner. 
B)  It leads to the phenomenon of the "glass ceiling" effect. 
C)  It reduces communication-related problems. 
D)  It reduces instances of employee turnover. 
A)  It leads to everyone thinking in a similar manner. 
B)  It leads to the phenomenon of the "glass ceiling" effect. 
C)  It reduces communication-related problems. 
D)  It reduces instances of employee turnover.

Question 15

Which of the following statements is true of older workers in an organization?

Accepted Answer

A)  Older workers are on leave more often than younger workers. 
B)  The share of older workers is lesser since World War II. 
C)  The percentage of the population that is 65 years and older in the workforce is decreasing. 
D)  Older workers are more afraid of discrimination than of change. 
A)  Older workers are on leave more often than younger workers. 
B)  The share of older workers is lesser since World War II. 
C)  The percentage of the population that is 65 years and older in the workforce is decreasing. 
D)  Older workers are more afraid of discrimination than of change.

Question 16

Which of the following statements is true of nonverbal communication?

Accepted Answer

A)  Nonverbal communication is the basis of communication that supervisors have with others. 
B)  Nonverbal communication offers many opportunities for bridging gaps between cultures. 
C)  Nonverbal communication seldom occurs without some accompanying words. 
D)  Nonverbal communication reflects the real complexity of any individual or foreign culture. 
A)  Nonverbal communication is the basis of communication that supervisors have with others. 
B)  Nonverbal communication offers many opportunities for bridging gaps between cultures. 
C)  Nonverbal communication seldom occurs without some accompanying words. 
D)  Nonverbal communication reflects the real complexity of any individual or foreign culture.

Question 17

Which of the following is a common goal of diversity training?

Accepted Answer

A)  Increasing team homogeneity 
B)  Standardizing policies and procedures 
C)  Eliminating divergent thinking 
D)  Improving communications skills 
A)  Increasing team homogeneity 
B)  Standardizing policies and procedures 
C)  Eliminating divergent thinking 
D)  Improving communications skills

Question 18

Which of the following scenarios best exemplifies stereotyping?

Accepted Answer

A)  As Cathy is a working parent, her supervisor assumes that she often abuses sick day privileges. 
B)  Lilly and Ben work for the same firm, and both perform similar tasks. Although both are equally qualified and experienced, Ben's pay is much higher than that of Lilly's. 
C)  Erick's manager often says, "All Americans are aggressive and loud." 
D)  Violet's manager, Ted, often shows obscene pictures to her and threatens to fire her if she complains. 
A)  As Cathy is a working parent, her supervisor assumes that she often abuses sick day privileges. 
B)  Lilly and Ben work for the same firm, and both perform similar tasks. Although both are equally qualified and experienced, Ben's pay is much higher than that of Lilly's. 
C)  Erick's manager often says, "All Americans are aggressive and loud." 
D)  Violet's manager, Ted, often shows obscene pictures to her and threatens to fire her if she complains.

Question 19

The ________ was instituted by Title VII of the 1964 Civil Rights Act as amended in 1972 and consists of five members appointed by the president to serve a five-year term.

Accepted Answer

A)  American Association of Retired Persons 
B)  Committee for Economic Development 
C)  National Association of Employers 
D)  Equal Employment Opportunity Commission 
A)  American Association of Retired Persons 
B)  Committee for Economic Development 
C)  National Association of Employers 
D)  Equal Employment Opportunity Commission

Question 20

If a manager assumes that women cannot work with machinery and consequently denies employment to them, it can be construed as ________.

Accepted Answer

A)  ageism 
B)  discrimination 
C)  harassment 
D)  ethnocentrism 
A)  ageism 
B)  discrimination 
C)  harassment 
D)  ethnocentrism

Older workers are more afraid of change than of discrimination.

Best Inc. offers its employees a paid day off to attend a diversity training program. Which of the following will be the most likely result of this offer?

________ is the most blatant form of sexism.

Identify the statement that accurately differentiates stereotypes from discrimination.

In the context of cultural diversity, the old "melting pot" model refers to

Which of the following is true of the Vocational Rehabilitation Act of 1973?

A preconceived judgment about an individual or group of people is known as

________ is a physical or mental impairment that substantially limits a major life activity, a record of such an impairment, or being regarded as having such an impairment.

Which of the following Equal Employment Opportunity Legislations places the burden of proof on the employer and allows for compensatory and punitive damages in discrimination cases?

Expressions such as "get the nod" have more than one meaning. This emphasizes the fact that

Which of the following scenarios best exemplifies ageism?

Which of the following is needed to raise employee awareness of multiculturalism and help reduce such barriers to success as prejudice and stereotypes?

Identify an advantage of supervising a diverse workforce for a business organization.

Which of the following statements is true of older workers in an organization?

Which of the following statements is true of nonverbal communication?

Which of the following is a common goal of diversity training?

Which of the following scenarios best exemplifies stereotyping?

The ________ was instituted by Title VII of the 1964 Civil Rights Act as amended in 1972 and consists of five members appointed by the president to serve a five-year term.

If a manager assumes that women cannot work with machinery and consequently denies employment to them, it can be construed as ________.

Supervision Tradition and Contemporary Trends

The Supervisor As Leader

Groups, Teams, and Powerful Meetings

Corporate Social Responsibility, Ethics, and Sustainability

Reaching Goals Plans and Controls

Organizing and Authority

Problem Solving, Decision Making, and Creativity

Ensuring High Quality and Productivity

Communication Theory and Modern Media

Motivating Employees

Problem Employees Counseling and Discipline

Managing Time and Stress

Managing Conflict, Change, and Politics

Selecting Employees

Providing Orientation and Training

Appraising Performance

Filters

Exam 5: Managing Diversity

Older workers are more afraid of change than of discrimination.

Best Inc. offers its employees a paid day off to attend a diversity training program. Which of the following will be the most likely result of this offer?

________ is the most blatant form of sexism.

Identify the statement that accurately differentiates stereotypes from discrimination.

In the context of cultural diversity, the old "melting pot" model refers to

Which of the following is true of the Vocational Rehabilitation Act of 1973?

A preconceived judgment about an individual or group of people is known as

________ is a physical or mental impairment that substantially limits a major life activity, a record of such an impairment, or being regarded as having such an impairment.

Which of the following Equal Employment Opportunity Legislations places the burden of proof on the employer and allows for compensatory and punitive damages in discrimination cases?

Expressions such as "get the nod" have more than one meaning. This emphasizes the fact that

Which of the following scenarios best exemplifies ageism?

Which of the following is needed to raise employee awareness of multiculturalism and help reduce such barriers to success as prejudice and stereotypes?

Identify an advantage of supervising a diverse workforce for a business organization.

Which of the following statements is true of older workers in an organization?

Which of the following statements is true of nonverbal communication?

Which of the following is a common goal of diversity training?

Which of the following scenarios best exemplifies stereotyping?

The ________ was instituted by Title VII of the 1964 Civil Rights Act as amended in 1972 and consists of five members appointed by the president to serve a five-year term.

If a manager assumes that women cannot work with machinery and consequently denies employment to them, it can be construed as ________.

Supervision Tradition and Contemporary Trends

The Supervisor As Leader

Groups, Teams, and Powerful Meetings

Corporate Social Responsibility, Ethics, and Sustainability

Reaching Goals Plans and Controls

Organizing and Authority

Problem Solving, Decision Making, and Creativity

Ensuring High Quality and Productivity

Communication Theory and Modern Media

Motivating Employees

Problem Employees Counseling and Discipline

Managing Time and Stress

Managing Conflict, Change, and Politics

Selecting Employees

Providing Orientation and Training

Appraising Performance

Filters