Question 1

Which of the following is true with regard to the social identity theory?

Accepted Answer

A) It proposes that members take personal pride in accomplishments but dissociate from the group in the event of any offenses or failures. 
B) It proposes that people have emotional reactions to the failure or success of their group because their self-esteem is tied into the group's performance. 
C) It proposes that people develop only one social identity in childhood that becomes more defined and concrete in the course of their lives. 
D) It proposes that social identities can never be detrimental as they have no effect on how members of an ingroup view members of an out-group. 
E) It proposes that members of an ingroup are viewed as being homogeneous, while members of an out-group are seen as being heterogeneous. 
A) It proposes that members take personal pride in accomplishments but dissociate from the group in the event of any offenses or failures. 
B) It proposes that people have emotional reactions to the failure or success of their group because their self-esteem is tied into the group's performance. 
C) It proposes that people develop only one social identity in childhood that becomes more defined and concrete in the course of their lives. 
D) It proposes that social identities can never be detrimental as they have no effect on how members of an ingroup view members of an out-group. 
E) It proposes that members of an ingroup are viewed as being homogeneous, while members of an out-group are seen as being heterogeneous.

Question 2

________ is defined as a phenomenon in which the norm for consensus overrides the realistic appraisal of alternative courses of action.

Accepted Answer

A) Groupshift 
B) Social loafing 
C) Ingroup favoritism 
D) Cyber loafing 
E) Groupthink 
A) Groupshift 
B) Social loafing 
C) Ingroup favoritism 
D) Cyber loafing 
E) Groupthink

Question 3

By the end of the stage of ________, a relatively clear hierarchy of leadership within the group is established.

Accepted Answer

A) norming 
B) storming 
C) forming 
D) adjourning 
E) performing 
A) norming 
B) storming 
C) forming 
D) adjourning 
E) performing

Question 4

Most people assume that police officers should behave in a lawful manner, refrain from demonstrating favoritism to any particular group, and do their best to uphold the law. Which of the following terms best represents these beliefs?

Accepted Answer

A) diversity 
B) similarity 
C) role expectation 
D) uncertainty reduction 
E) dispersion of responsibility 
A) diversity 
B) similarity 
C) role expectation 
D) uncertainty reduction 
E) dispersion of responsibility

Question 5

Role perception is defined as ________.

Accepted Answer

A) the way others believe we should act in a given context 
B) our view of how we are supposed to act in a given situation 
C) the existence of roles that are at variance with one another 
D) the socially defined position or rank given to group members by others 
E) the degree to which members are motivated to stay in the group 
A) the way others believe we should act in a given context 
B) our view of how we are supposed to act in a given situation 
C) the existence of roles that are at variance with one another 
D) the socially defined position or rank given to group members by others 
E) the degree to which members are motivated to stay in the group

Question 6

The ________ norms dictate behavior such as with whom group members eat lunch and friendships on and off the job.

Accepted Answer

A) appearance 
B) social arrangement 
C) performance 
D) reference 
E) organizational 
A) appearance 
B) social arrangement 
C) performance 
D) reference 
E) organizational

Question 7

Which of the following represents the second stage in the five-stage group development model?

Accepted Answer

A) adjourning 
B) performing 
C) storming 
D) forming 
E) norming 
A) adjourning 
B) performing 
C) storming 
D) forming 
E) norming

Question 8

Role expectations at work are often conveyed through the psychological contract.

Accepted Answer

A) True 
 B)False

Question 9

High-status members of groups are often given less freedom to deviate from norms than are other group members.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following represents the major determinants of group development and functioning as depicted by the punctuated-equilibrium model?

Accepted Answer

A) better perspectives and patterns 
B) group solidarity and collectivist goals 
C) promotion of diversity 
D) deadlines and time constraints 
E) role perception and expectation 
A) better perspectives and patterns 
B) group solidarity and collectivist goals 
C) promotion of diversity 
D) deadlines and time constraints 
E) role perception and expectation

Question 11

When the group energy is focused on the task at hand and the group is fully functional, it is said to be in the stage of ________.

Accepted Answer

A) storming 
B) norming 
C) inertia 
D) forming 
E) performing 
A) storming 
B) norming 
C) inertia 
D) forming 
E) performing

Question 12

Which of the following terms best represents voluntary actions that violate significant organizational norms and, in doing so, threaten the well-being of the organization or its members?

Accepted Answer

A) undue hardship 
B) deviant workplace behavior 
C) antidiscrimination and retaliation 
D) progressive discipline 
E) wrongful termination 
A) undue hardship 
B) deviant workplace behavior 
C) antidiscrimination and retaliation 
D) progressive discipline 
E) wrongful termination

Question 13

Role ________ is defined as the way others believe you should act in a given context.

Accepted Answer

A) fuzziness 
B) expectation 
C) conflict 
D) perception 
E) enhancement 
A) fuzziness 
B) expectation 
C) conflict 
D) perception 
E) enhancement

Question 14

Our tendency to take personal pride or offense for the accomplishments of a group we are a part of is the territory of the ________ theory.

Accepted Answer

A) social exchange 
B) expectancy 
C) social identity 
D) reinforcement 
E) equity 
A) social exchange 
B) expectancy 
C) social identity 
D) reinforcement 
E) equity

Question 15

During the third stage of group development, ________.

Accepted Answer

A) conflicts over leadership are common 
B) the group demonstrates cohesiveness 
C) intragroup conflicts occur 
D) members resist the constraints the group places on them 
E) groups disband 
A) conflicts over leadership are common 
B) the group demonstrates cohesiveness 
C) intragroup conflicts occur 
D) members resist the constraints the group places on them 
E) groups disband

Question 16

________ is defined as the tendency to see members of the group of which we are a part of as better than other people.

Accepted Answer

A) Ingroup homogeneity 
B) Xenocentrism 
C) Ingroup favoritism 
D) Black sheep effect 
E) Hindsight bias 
A) Ingroup homogeneity 
B) Xenocentrism 
C) Ingroup favoritism 
D) Black sheep effect 
E) Hindsight bias

Question 17

Groupthink is a phenomenon that relates to the consensus norms.

Accepted Answer

A) True 
 B)False

Question 18

According to the status characteristics theory, what are the three sources of status?

Accepted Answer

According to status characteristics theo

Question 19

Uncertainty reduction is a dimension of the social identity theory that manifests itself in the ________.

Accepted Answer

A) tendency of people who have greater uniformity in values and characteristics to have greater identification as well 
B) tendency of people to use the group as a means of understanding who they are and how they fit into the world 
C) tendency of people to link themselves to groups of higher social standing in an attempt to define themselves favorably 
D) tendency of ingroup members to prefer and endorse the products, ideas, and aspects of someone else's culture over their own 
E) tendency of ingroup members to notice and emphasize identities that reflect how different they are from other groups 
A) tendency of people who have greater uniformity in values and characteristics to have greater identification as well 
B) tendency of people to use the group as a means of understanding who they are and how they fit into the world 
C) tendency of people to link themselves to groups of higher social standing in an attempt to define themselves favorably 
D) tendency of ingroup members to prefer and endorse the products, ideas, and aspects of someone else's culture over their own 
E) tendency of ingroup members to notice and emphasize identities that reflect how different they are from other groups

Question 20

A company's dress code policy comes under the performance norms.

Accepted Answer

A) True 
 B)False

Which of the following is true with regard to the social identity theory?

________ is defined as a phenomenon in which the norm for consensus overrides the realistic appraisal of alternative courses of action.

By the end of the stage of ________, a relatively clear hierarchy of leadership within the group is established.

Most people assume that police officers should behave in a lawful manner, refrain from demonstrating favoritism to any particular group, and do their best to uphold the law. Which of the following terms best represents these beliefs?

Role perception is defined as ________.

The ________ norms dictate behavior such as with whom group members eat lunch and friendships on and off the job.

Which of the following represents the second stage in the five-stage group development model?

Role expectations at work are often conveyed through the psychological contract.

High-status members of groups are often given less freedom to deviate from norms than are other group members.

Which of the following represents the major determinants of group development and functioning as depicted by the punctuated-equilibrium model?

When the group energy is focused on the task at hand and the group is fully functional, it is said to be in the stage of ________.

Which of the following terms best represents voluntary actions that violate significant organizational norms and, in doing so, threaten the well-being of the organization or its members?

Role ________ is defined as the way others believe you should act in a given context.

Our tendency to take personal pride or offense for the accomplishments of a group we are a part of is the territory of the ________ theory.

During the third stage of group development, ________.

________ is defined as the tendency to see members of the group of which we are a part of as better than other people.

Groupthink is a phenomenon that relates to the consensus norms.

According to the status characteristics theory, what are the three sources of status?

Uncertainty reduction is a dimension of the social identity theory that manifests itself in the ________.

A company's dress code policy comes under the performance norms.

What Is Organizational Behavior?

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Human Resource Policies and Practices

Organizational Change and Stress Management

Filters

Exam 9: Foundations of Group Behavior

Which of the following is true with regard to the social identity theory?

________ is defined as a phenomenon in which the norm for consensus overrides the realistic appraisal of alternative courses of action.

By the end of the stage of ________, a relatively clear hierarchy of leadership within the group is established.

Most people assume that police officers should behave in a lawful manner, refrain from demonstrating favoritism to any particular group, and do their best to uphold the law. Which of the following terms best represents these beliefs?

Role perception is defined as ________.

The ________ norms dictate behavior such as with whom group members eat lunch and friendships on and off the job.

Which of the following represents the second stage in the five-stage group development model?

Role expectations at work are often conveyed through the psychological contract.

High-status members of groups are often given less freedom to deviate from norms than are other group members.

Which of the following represents the major determinants of group development and functioning as depicted by the punctuated-equilibrium model?

When the group energy is focused on the task at hand and the group is fully functional, it is said to be in the stage of ________.

Which of the following terms best represents voluntary actions that violate significant organizational norms and, in doing so, threaten the well-being of the organization or its members?

Role ________ is defined as the way others believe you should act in a given context.

Our tendency to take personal pride or offense for the accomplishments of a group we are a part of is the territory of the ________ theory.

During the third stage of group development, ________.

________ is defined as the tendency to see members of the group of which we are a part of as better than other people.

Groupthink is a phenomenon that relates to the consensus norms.

According to the status characteristics theory, what are the three sources of status?

Uncertainty reduction is a dimension of the social identity theory that manifests itself in the ________.

A company's dress code policy comes under the performance norms.

What Is Organizational Behavior?

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Human Resource Policies and Practices

Organizational Change and Stress Management

Filters