Exam 9: Foundations of Group Behavior

An individual's personal characteristics, like good looks or friendly personality, represent one of the dimensions of the status characteristics theory.

Which of the following represents the acceptable standards of behavior within a group that are shared by the group's members?

Which of the following steps can be taken by a manager to minimize groupthink?

The second stage of the five-stage group development model is characterized by ________.

The important groups to which an individual belongs or hopes to belong are known as ________ groups.

Role perception indicates our view of how we are supposed to act in a given situation.

Which of the following statements is most likely to be true regarding the performing stage?

________ is defined as the extent to which members of a group are similar to, or different from, one another.

Which of the following statements is true regarding the norming stage of group development?

Hubert Gray needs an instruction manual developed for his new product. This is the last step of the project and he has severe budget constraints. He needs a small team of technical writers to work together closely to write the manual on fairly short notice. He needs them to communicate ideas quickly, creatively, and affordably. Which of the following group techniques should Hubert consider?

Janice Cooper has recently joined a hospital as a part of the internship program prescribed by the nursing school she attends. Janice, who was inspired to take up this profession by the story of Florence Nightingale, has very strong ideals about how she should behave as a nurse. She feels that as a nurse she must be gentle, pleasant, and caring at all times so she can serve her patients well, and she often goes to great lengths as an intern by putting in extra hours at the hospital and so on. The scenario reflects Janice's ________.

Describe the relationship between distinctiveness and groupshift.

Which of the following is true with regard to the five-stage group development model?

Aaron Dias was working on the last shift for the day at All Needs, a retail store owned by an Asian man, when he opened the cash register and stole some money thinking that nobody would witness him stealing. However, one of the customers watched him steal the money and reported it to the manager the next day, and Aaron was terminated. Subsequently, the manager became extremely strict with all his Caucasian employees and was often heard abusing them by saying, "You guys are all the same." This scenario depicts ________.

A local government work crew cleans up parks and other public spaces. In this crew, the dirtiest jobs are generally given to the newest members, while the more senior members of the crew tend to do little except draw their pay. Which of the following classes of norms encompasses arrangements like this?

An informal group is characterized by the ________.

Which of the following is true with regard to social loafing?

Research consistently shows that a group in a brainstorming session generates more ideas than individuals working alone.

When faced with a number of tight deadlines, Mandy Moore often delegates work collectively. Recently she chose some fairly experienced employees to work on a high-priority project. She was heartened to see that the selected group of employees was having numerous meetings and working hard. However, when she went to check on their progress at the halfway mark in the project schedule, she was shocked to see how little the team had done in the past three weeks. This scenario reflects ________.

Which of the following is an advantage of group decision making when compared to individual decision making?