Exam 5: Market Segmenting, Targeting, and Positioning

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_____ is how consumers perceive a product relative to the competition.

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List and describe the four segmentation categories.

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A company that produces laundry detergent offers one product with stain removing action while another is made for energy efficient washing machines.Which of the following segmentation strategies has the company used?

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Psychographic segmentation is commonly utilized because relevant data is available for free at the U.S.Census Bureau's Web site.

(True/False)
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_____ is the best segmentation strategy to answer the question,"What do our customers think about and value?"

(Short Answer)
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List and briefly describe the eight categories of consumers established by the VALS survey.

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A make-up company who has been associated with baby boomers wants to appeal to Generation Y,so it hired young celebrities as endorsers and launched a line of fun,new beauty products.The make-up company was engaging in ____.

(Short Answer)
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_____ are motivated by self-expression and have enough skills to carry out projects successfully.

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Explain why Generation Y is an enticing age group for marketers to target.

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_____ characteristics divides people and organizations into groups according to how they act toward products.

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Family life cycle refers to:

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_____ is the process of gathering multiple sources of data available on people.

(Short Answer)
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Which of the following segmentation categories answers the question,"How do my customers live their lives?"

(Multiple Choice)
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One of the most well-known psychographic surveys is VALS.

(True/False)
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_____ refers to how much a customer will spend in the future.

(Short Answer)
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Customizing advertisements over the public address system on the subway based on the upcoming stop/destination is utilizing _____.

(Multiple Choice)
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Information about customers is often kept in a _____ system.

(Short Answer)
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Companies often find that finding and attracting new customers is more difficult than retaining customers.

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Segmenting buyers by personal characteristics is known as _____.

(Short Answer)
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A _____ is a two-dimensional graph that visually shows where a product stands relative to its competitors.

(Short Answer)
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