Exam 10: Operations Planning and Scheduling

Use the information in the preceding table and sequence the seven jobs using first come, first served (FCFS) and earliest due date (EDD). Calculate the average flow time and average past due. It is now time 5.

________ is the amount of time a job spends in the service or manufacturing system.

A fixed schedule gives each employee the next employee's schedule the following week.

Companies perform aggregation along the three dimensions of:

Use the information in the preceding table and sequence the six jobs using first come, first served (FCFS) and earliest due date (EDD). Calculate the average flow time and average past due. It is now time zero.

A(n) ________ graphically displays the load on a productive resource of interest, i.e., when it is busy and when it is idle.

For the student advisement service at a university, business majors and education majors would constitute two different product families.

The Gantt chart can be used as a tool for sequencing work on machines and monitoring its progress.

The lowest planning level in a sales and operations plan is:

The sales and operations planning strategy to be used should be consistent with the business environment. Which one of the following pairs of business environment and strategy is consistent?

Table 10.8 Suppose that the following eight jobs must be scheduled through a car repair facility (repair times are shown in days): -Use the information in Table 10.8 to answer this question. What car is repaired the latest (the most past due) if an SPT sequence is obeyed?

A company can meet short-term capacity shortages by arranging with ________ outside of their normal workforce to provide necessary services.

What does an advanced planning system do and what are the functions of the major components?

Gantt charts can be used to:

Table 10.3 A large distribution center uses some part-time employees in its workforce. Each part-time employee works a maximum of 80 hours per month. The workforce requirements (expressed as the number of part-time employees working the maximum regular time of 80 hours per month) are given in the following table for the next six periods. The relevant costs are: Wages = $350/month/worker Hiring cost = $100/worker Layoff cost = $50/worker Overtime cost = 150% of regular-time rate The current workforce level is 60, and overtime cannot exceed 25% of regular-time capacity. Use the spreadsheet approach to answer the following questions. -Use the information in Table 10.3. Use a chase strategy with hiring and layoffs but no overtime. How many workers will be hired in month 3?

Job flow time is defined as the:

What is the difference between a chase strategy and a level strategy in sales and operations planning?

The workforce schedule:

A manufacturing firm uses a level utilization production-planning horizon of three months. They have developed a forecast for the coming three months that appears in the table. They can add no more than 10% of their production capacity as overtime and can order no more than 10% of a month's regular capacity via subcontractors. The company has a zero backorder policy but has space for a maximum of 150 items in their finished-goods inventory. If all extra costs are shown in the table, what is the minimum cost sales and operations plan?

A hospital must have a skeleton crew on hand during the undesirable work period from midnight to 8 o'clock. One way to make sure that all employees have the opportunity to work this shift is by adopting a(n) ________.