Exam 10: Operations Planning and Scheduling

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The sales and operations plan typically has a one-year planning horizon.

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________ is the accumulation of customer orders that have been promised for delivery at some future date.

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Jobs processed using the first-come-first-served priority rule still permits them to be expedited.

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The intermediate link between the business plan and the MPS is the:

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Table 10.6 Bluebird University provides tutoring services for undergraduate students seven days a week. The daily requirements for tutors are: Table 10.6 Bluebird University provides tutoring services for undergraduate students seven days a week. The daily requirements for tutors are:     Each tutor works five days a week and must have two consecutive days off, according to the contract. -Use the information in Table 10.6. How many days will have slack capacity? Each tutor works five days a week and must have two consecutive days off, according to the contract. -Use the information in Table 10.6. How many days will have slack capacity?

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Which of the following is the best example of a physical constraint on the sales and operations plan?

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Jake reports to the courier department Monday through Friday and stays from 9 am to 5 pm but many times does not have enough work to keep him busy. Regardless, he is paid for a full eight hours even on those days when he spends more time on social media than delivering supplies. This is an example of undertime.

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A rotating schedule calls for each employee to work the same days and hours each week.

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Table 10.10 A work center has the following six jobs waiting to be processed (all times are shown in days): Table 10.10 A work center has the following six jobs waiting to be processed (all times are shown in days):    -Use the information in Table 10.10. What is the average flow time (in days) using the FCFS rule? -Use the information in Table 10.10. What is the average flow time (in days) using the FCFS rule?

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