Question 1

Discuss contemporary trends in human resources management.

Accepted Answer

A number of trends in human resources ma

Question 2

Rating the worker's performance is typically an objective, easy task which can be done by any employee.

Accepted Answer

A) True 
 B)False

Question 3

Companies with a quality focus generally give their employees the power to make decisions that will improve quality.

Accepted Answer

A) True 
 B)False

Question 4

A work sampling study is being conducted on a loading machine in a warehouse. How many observations should be taken if management wants to be 95% confident the estimate is within  6% of the actual proportion of time the loader is busy if management believes the loading machine is in use 70% of the time?

Accepted Answer

A)  125 observations 
B)  175 observations 
C)  225 observations 
D)  275 observations 
A)  125 observations 
B)  175 observations 
C)  225 observations 
D)  275 observations

Question 5

In a time study, the standard time is calculated as

Accepted Answer

A)  the normal cycle time plus the allowance factor. 
B)  the normal cycle time minus the allowance factor. 
C)  the normal cycle time divided by (1 + allowance factor). 
D)  the normal cycle time multiplied by (1 + allowance factor). 
A)  the normal cycle time plus the allowance factor. 
B)  the normal cycle time minus the allowance factor. 
C)  the normal cycle time divided by (1 + allowance factor). 
D)  the normal cycle time multiplied by (1 + allowance factor).

Question 6

According to the Conference Board of Canada, only very few new immigrants are needed in the future to stabilize the workforce and ensure economic growth.

Accepted Answer

A) True 
 B)False

Question 7

Motion study, the study of the individual human motions used in a task, was developed by

Accepted Answer

A)  Henry Ford. 
B)  F. W. Taylor. 
C)  Frank and Lillian Gilbreth. 
D)  Frederick Herzberg. 
A)  Henry Ford. 
B)  F. W. Taylor. 
C)  Frank and Lillian Gilbreth. 
D)  Frederick Herzberg.

Question 8

Briefly explain different basic methods of employee compensation

Accepted Answer

The two traditional forms of employee pa

Question 9

Work sampling is a technique for determining the proportion of time a worker or machine is idle.

Accepted Answer

A) True 
 B)False

Question 10

Work sampling tends to be more disruptive on the workplace than time studies.

Accepted Answer

A) True 
 B)False

Question 11

Among the disadvantages of task specialization are high output, high costs, and extensive training.

Accepted Answer

A) True 
 B)False

Question 12

A learning curve reflects the fact that

Accepted Answer

A)  each time the number of units produced doubles, the processing time per unit decreases by a constant percentage. 
B)  each time the number of units produced doubles, the processing time per unit increases by a constant percentage. 
C)  each time the number of units produced doubles, the processing time per unit increases by 10%. 
D)  each time the number of units produced doubles, the processing time per unit remains the same. 
A)  each time the number of units produced doubles, the processing time per unit decreases by a constant percentage. 
B)  each time the number of units produced doubles, the processing time per unit increases by a constant percentage. 
C)  each time the number of units produced doubles, the processing time per unit increases by 10%. 
D)  each time the number of units produced doubles, the processing time per unit remains the same.

Question 13

___ gives employees the responsibility and authority to make decisions.

Accepted Answer

A)  Cross training 
B)  Empowerment 
C)  Job rotation 
D)  Horizontal job enlargement 
A)  Cross training 
B)  Empowerment 
C)  Job rotation 
D)  Horizontal job enlargement

Question 14

In work sampling, why should we periodically recalculate the number of observations.

Accepted Answer

Recall from Step 2 of work sampling (det

Question 15

All of the following are advantages of task specialization except

Accepted Answer

A)  increased output. 
B)  lower labour costs. 
C)  reduced boredom. 
D)  minimal training. 
A)  increased output. 
B)  lower labour costs. 
C)  reduced boredom. 
D)  minimal training.

Question 16

Use a process flowchart, a worker-machine chart, and motion study to examine how work is done.

Accepted Answer

Methods analysis is used to redesign or

Question 17

Briefly describe the principles of scientific management.

Accepted Answer

Scientific management broke down a job i

Question 18

A company has accepted a contract to produce a special electric motor. The number of direct labour hours required to produce the first motor is 250. If an 85% learning curve applies to the production of motors, then the number of labour hours needed to produce the 4th motor is

Accepted Answer

A)  212.5 hours. 
B)  180.6 hours. 
C)  153.5 hours. 
D)  0 37.5 hours 
A)  212.5 hours. 
B)  180.6 hours. 
C)  153.5 hours. 
D)  0 37.5 hours

Question 19

A piece-rate wage plan rewards employees for attaining company goals and objectives.

Accepted Answer

A) True 
 B)False

Question 20

Assigning a worker a complete unit of work with clearly defined start and end points is referred to as

Accepted Answer

A)  vertical job enlargement. 
B)  job rotation. 
C)  horizontal job enlargement. 
D)  empowerment. 
A)  vertical job enlargement. 
B)  job rotation. 
C)  horizontal job enlargement. 
D)  empowerment.

Discuss contemporary trends in human resources management.

Rating the worker's performance is typically an objective, easy task which can be done by any employee.

Companies with a quality focus generally give their employees the power to make decisions that will improve quality.

In a time study, the standard time is calculated as

According to the Conference Board of Canada, only very few new immigrants are needed in the future to stabilize the workforce and ensure economic growth.

Motion study, the study of the individual human motions used in a task, was developed by

Briefly explain different basic methods of employee compensation

Work sampling is a technique for determining the proportion of time a worker or machine is idle.

Work sampling tends to be more disruptive on the workplace than time studies.

Among the disadvantages of task specialization are high output, high costs, and extensive training.

A learning curve reflects the fact that

___ gives employees the responsibility and authority to make decisions.

In work sampling, why should we periodically recalculate the number of observations.

All of the following are advantages of task specialization except

Use a process flowchart, a worker-machine chart, and motion study to examine how work is done.

Briefly describe the principles of scientific management.

A company has accepted a contract to produce a special electric motor. The number of direct labour hours required to produce the first motor is 250. If an 85% learning curve applies to the production of motors, then the number of labour hours needed to produce the 4^th motor is

A piece-rate wage plan rewards employees for attaining company goals and objectives.

Assigning a worker a complete unit of work with clearly defined start and end points is referred to as

Introduction to Operations and Supply Chain Management

Quality Management

Statistical Process Control

Product Design

Service Design

Processes and Technology

Capacity and Facilities Design

Project Management

Supply Chain Management Strategy and Design

Global Supply Chain Procurement and Distribution

Forecasting

Inventory Management

Sales and Operations Planning

Resource Planning

Lean Systems

Scheduling

Filters

Exam 8: Human Resources

Discuss contemporary trends in human resources management.

Rating the worker's performance is typically an objective, easy task which can be done by any employee.

Companies with a quality focus generally give their employees the power to make decisions that will improve quality.

In a time study, the standard time is calculated as

According to the Conference Board of Canada, only very few new immigrants are needed in the future to stabilize the workforce and ensure economic growth.

Motion study, the study of the individual human motions used in a task, was developed by

Briefly explain different basic methods of employee compensation

Work sampling is a technique for determining the proportion of time a worker or machine is idle.

Work sampling tends to be more disruptive on the workplace than time studies.

Among the disadvantages of task specialization are high output, high costs, and extensive training.

A learning curve reflects the fact that

___ gives employees the responsibility and authority to make decisions.

In work sampling, why should we periodically recalculate the number of observations.

All of the following are advantages of task specialization except

Use a process flowchart, a worker-machine chart, and motion study to examine how work is done.

Briefly describe the principles of scientific management.

A company has accepted a contract to produce a special electric motor. The number of direct labour hours required to produce the first motor is 250. If an 85% learning curve applies to the production of motors, then the number of labour hours needed to produce the 4th motor is

A piece-rate wage plan rewards employees for attaining company goals and objectives.

Assigning a worker a complete unit of work with clearly defined start and end points is referred to as

Introduction to Operations and Supply Chain Management

Quality Management

Statistical Process Control

Product Design

Service Design

Processes and Technology

Capacity and Facilities Design

Project Management

Supply Chain Management Strategy and Design

Global Supply Chain Procurement and Distribution

Forecasting

Inventory Management

Sales and Operations Planning

Resource Planning

Lean Systems

Scheduling

Filters

A company has accepted a contract to produce a special electric motor. The number of direct labour hours required to produce the first motor is 250. If an 85% learning curve applies to the production of motors, then the number of labour hours needed to produce the 4^th motor is