Question 1

How many observations should be taken to be 90% confident of being within   2% of the actual time a machine is busy if it is believed that the machine is in use 70% of the time?

Accepted Answer

A)  2,021 observations 
B)  1,421 observations 
C)  789 observations 
D)  365 observations 
A)  2,021 observations 
B)  1,421 observations 
C)  789 observations 
D)  365 observations

Question 2

An incentive plan that encourages employees to achieve a company's goals and objectives is referred to as

Accepted Answer

A)  a piece-rate wage plan. 
B)  gainsharing. 
C)  profit sharing. 
D)  overtime. 
A)  a piece-rate wage plan. 
B)  gainsharing. 
C)  profit sharing. 
D)  overtime.

Question 3

Fitting the task to the employee in a work environment is known as

Accepted Answer

A)  motivation. 
B)  worker analysis. 
C)  ergonomics. 
D)  task analysis. 
A)  motivation. 
B)  worker analysis. 
C)  ergonomics. 
D)  task analysis.

Question 4

What is empowerment and why is it important to total quality management (TQM)?

Accepted Answer

Empowerment is giving employees responsi

Question 5

The direct labour time required to produce the first sailboat of a particular model was 3000 hours. If the company believes that an 80% learning curve applies to the production of this model sailboat then the direct labour time required to produce the 2nd boat is estimated to be

Accepted Answer

A)  600 hours. 
B)  2,400 hours. 
C)  3,600 hours. 
D)  4,000 hours. 
A)  600 hours. 
B)  2,400 hours. 
C)  3,600 hours. 
D)  4,000 hours.

Question 6

Major characteristics of the "people first" philosophy are the following except

Accepted Answer

A)  employee training 
B)  strategic planning for product and technological innovation 
C)  employee education 
D)  all of the above are major characteristics. 
A)  employee training 
B)  strategic planning for product and technological innovation 
C)  employee education 
D)  all of the above are major characteristics.

Question 7

The direct labour hours required to produce the first two units of a new product are 2,000 and 1,800, respectively. Using a 90% learning rate the company would estimate the direct labour hours for the 5th unit to be

Accepted Answer

A)  1692.4 hours. 
B)  1620.0 hours. 
C)  1566.0 hours. 
D)  1523.2 hours. 
A)  1692.4 hours. 
B)  1620.0 hours. 
C)  1566.0 hours. 
D)  1523.2 hours.

Question 8

The normal times for basic, generic micro motions developed by an outside organization in a laboratory-type environment are referred to as

Accepted Answer

A)  standard times. 
B)  normal times. 
C)  predetermined motion times. 
D)  elemental times. 
A)  standard times. 
B)  normal times. 
C)  predetermined motion times. 
D)  elemental times.

Question 9

The gradual shift from treating employees as a replaceable part to embracing them as a valuable resource was primarily brought about by the trend toward

Accepted Answer

A)  globalization. 
B)  quality management. 
C)  scientific management. 
D)  customization. 
A)  globalization. 
B)  quality management. 
C)  scientific management. 
D)  customization.

Question 10

In a time study, the normal time is computed as

Accepted Answer

A)  the elemental average time multiplied by the rating factor. 
B)  the elemental average time divided by the rating factor. 
C)  the elemental average time minus the rating factor. 
D)  the elemental average time plus the rating factor. 
A)  the elemental average time multiplied by the rating factor. 
B)  the elemental average time divided by the rating factor. 
C)  the elemental average time minus the rating factor. 
D)  the elemental average time plus the rating factor.

Question 11

A(n) ___ is used to graphically analyze how the steps of a job fit together into the overall flow of the production process.

Accepted Answer

A)  methods analysis 
B)  process flowchart 
C)  task analysis 
D)  environmental analysis 
A)  methods analysis 
B)  process flowchart 
C)  task analysis 
D)  environmental analysis

How many observations should be taken to be 90% confident of being within 2% of the actual time a machine is busy if it is believed that the machine is in use 70% of the time?

An incentive plan that encourages employees to achieve a company's goals and objectives is referred to as

Fitting the task to the employee in a work environment is known as

What is empowerment and why is it important to total quality management (TQM)?

The direct labour time required to produce the first sailboat of a particular model was 3000 hours. If the company believes that an 80% learning curve applies to the production of this model sailboat then the direct labour time required to produce the 2^nd boat is estimated to be

Major characteristics of the "people first" philosophy are the following except

The direct labour hours required to produce the first two units of a new product are 2,000 and 1,800, respectively. Using a 90% learning rate the company would estimate the direct labour hours for the 5^th unit to be

The normal times for basic, generic micro motions developed by an outside organization in a laboratory-type environment are referred to as

The gradual shift from treating employees as a replaceable part to embracing them as a valuable resource was primarily brought about by the trend toward

In a time study, the normal time is computed as

A(n) ___ is used to graphically analyze how the steps of a job fit together into the overall flow of the production process.

Introduction to Operations and Supply Chain Management

Quality Management

Statistical Process Control

Product Design

Service Design

Processes and Technology

Capacity and Facilities Design

Project Management

Supply Chain Management Strategy and Design

Global Supply Chain Procurement and Distribution

Forecasting

Inventory Management

Sales and Operations Planning

Resource Planning

Lean Systems

Scheduling

Filters

Exam 8: Human Resources

How many observations should be taken to be 90% confident of being within 2% of the actual time a machine is busy if it is believed that the machine is in use 70% of the time?

An incentive plan that encourages employees to achieve a company's goals and objectives is referred to as

Fitting the task to the employee in a work environment is known as

What is empowerment and why is it important to total quality management (TQM)?

The direct labour time required to produce the first sailboat of a particular model was 3000 hours. If the company believes that an 80% learning curve applies to the production of this model sailboat then the direct labour time required to produce the 2nd boat is estimated to be

Major characteristics of the "people first" philosophy are the following except

The direct labour hours required to produce the first two units of a new product are 2,000 and 1,800, respectively. Using a 90% learning rate the company would estimate the direct labour hours for the 5th unit to be

The normal times for basic, generic micro motions developed by an outside organization in a laboratory-type environment are referred to as

The gradual shift from treating employees as a replaceable part to embracing them as a valuable resource was primarily brought about by the trend toward

In a time study, the normal time is computed as

A(n) ___ is used to graphically analyze how the steps of a job fit together into the overall flow of the production process.

Introduction to Operations and Supply Chain Management

Quality Management

Statistical Process Control

Product Design

Service Design

Processes and Technology

Capacity and Facilities Design

Project Management

Supply Chain Management Strategy and Design

Global Supply Chain Procurement and Distribution

Forecasting

Inventory Management

Sales and Operations Planning

Resource Planning

Lean Systems

Scheduling

Filters

The direct labour time required to produce the first sailboat of a particular model was 3000 hours. If the company believes that an 80% learning curve applies to the production of this model sailboat then the direct labour time required to produce the 2^nd boat is estimated to be

The direct labour hours required to produce the first two units of a new product are 2,000 and 1,800, respectively. Using a 90% learning rate the company would estimate the direct labour hours for the 5^th unit to be