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Exam 7: Customer Service

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Exam 1: The Workplace - Constantly Changing21 Questionsadd course
Exam 2: Your Professional Image21 Questionsadd course
Exam 3: Workplace Teams21 Questionsadd course
Exam 4: Self-Management21 Questionsadd course
Exam 5: Ethical Theories and Behaviors21 Questionsadd course
Exam 6: Leadership21 Questionsadd course
Exam 7: Customer Service21 Questionsadd course
Exam 8: Written Communication21 Questionsadd course
Exam 9: Verbal Communication and Presentations21 Questionsadd course
Exam 10: Global Communication - Technology and Etiquette21 Questionsadd course
Exam 11: Records Management21 Questionsadd course
Exam 12: Managing Electronic Records21 Questionsadd course
Exam 13: Personal Finance and Investment Strategies21 Questionsadd course
Exam 14: Event Planning21 Questionsadd course
Exam 15: Travel Arrangements21 Questionsadd course
Exam 16: Workplace Mail and Copying21 Questionsadd course
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You should treat all customers with respect and courtesy, even when they are at fault or do not have a legitimate complaint.

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