Exam 25: Communication Services

Case 25-2 Hunter uses Microsoft Office Outlook at work to manage his e-mail. He gets a lot of messages, so he needs to spend time each day organizing them. In the Outlook window, Hunter uses the ____ to create mail folders for various topics, special projects, and individuals.

Which of the following is not part of an e-mail address?

When you delete messages from the Inbox folder, they are deleted permanently.

You cannot send an e-mail message to yourself.

ARPANET was established ____.

If the primary addressee does not see that others are copied on the message, it is a "____" copy.

Which option would you use to respond to a message if you are sending it to people other than those who sent the original message?

The e-mail features of Outlook are very similar to the features of Windows Mail (a scaled-down version of Outlook provided with Windows Vista).

You can use an Internet service provider to send e-mail to any computer in the world.

Case 25-1 Both at work and in her personal life, April uses many different forms of electronic communication. Every day she uses the Internet to transmit and receive information in a variety of ways. Sometimes April uses a(n) ____ service to make phone calls with an Internet connection instead of a regular telephone line.

Which part of an e-mail message should fully but briefly describe the purpose of the message?

Which of the following indicates that it is a reply message?

Case 25-2 Hunter uses Microsoft Office Outlook at work to manage his e-mail. He gets a lot of messages, so he needs to spend time each day organizing them. To search for a message, Hunter would click ____ on the menu bar, point to Instant Search and then select Search All Mail Items.

A(n) ____________________ consists of text and/or pictures that you create and that automatically is added to the end of any outgoing messages.

If you are sending or copying an e-mail to more than one person, each e-mail address should be separated by a(n) ____.

Use the Reply to Sender option if you want to send your e-mail response to everyone who received the original message.

____________________ is unsolicited e-mail, essentially electronic junk mail.

Google's Gmail, Hotmail, and Alta Vista are examples of ____.

Which service uses a cell phone or other mobile device to send and receive written messages?

You can use a distribution list to send the same message to a group.