Question 1

____ is any organizational department or unit under the supervision of a single person who is responsible for its activity.

Accepted Answer

A)  Independent center 
B)  Responsibility center 
C)  Analysis center 
D)  Control center 
E)  Budgeting center 
A)  Independent center 
B)  Responsibility center 
C)  Analysis center 
D)  Control center 
E)  Budgeting center

Question 2

The firm's financial performance for a given time period is shown on the ____________________.

Accepted Answer

The answer of The firm's financial performance for a given...

Question 3

A Six Sigma process will typically result in one defective package of product for every three truckloads shipped.

Accepted Answer

A) True 
 B)False

Question 4

________ control is the process of setting targets for an organizations expenditures.

Accepted Answer

A)  Quality 
B)  Income 
C)  Budgetary 
D)  Systems 
E)  Supply chain 
A)  Quality 
B)  Income 
C)  Budgetary 
D)  Systems 
E)  Supply chain

Question 5

What is the first step in the feedback control system?

Accepted Answer

A)  Establishing strategic objectives 
B)  Establishing standards of performance 
C)  Taking corrective action 
D)  Comparing performance to standard 
E)  Measuring previous performance 
A)  Establishing strategic objectives 
B)  Establishing standards of performance 
C)  Taking corrective action 
D)  Comparing performance to standard 
E)  Measuring previous performance

Question 6

In today's tough economy,companies are predominantly looking for employees with what types of skills?

Accepted Answer

A)  Accounting skills 
B)  Conceptual skills 
C)  Researching skills 
D)  Technical skills 
E)  A diverse set of skills 
A)  Accounting skills 
B)  Conceptual skills 
C)  Researching skills 
D)  Technical skills 
E)  A diverse set of skills

Question 7

The ____________________ provides three types of information: assets,liabilities,and owners' equity.

Accepted Answer

The answer of The ____________________ provides three types of information:...

Question 8

The system of governing an organization so that the interests of corporate owners are protected refers to corporate governance.

Accepted Answer

A) True 
 B)False

Question 9

The capital budget lists planned investments in major assets such as buildings,heavy machinery,or complex information technology systems.

Accepted Answer

A) True 
 B)False

Question 10

List the four major perspectives of a balanced scorecard.

Accepted Answer

(1)Financial performance,(2)cu

Question 11

Finland has the highest 2007-2008 opacity score.

Accepted Answer

A) True 
 B)False

Question 12

The implementation of a large number of small,incremental improvements in all areas of the organization on an ongoing basis is referred to as ____________________.

Accepted Answer

continuous

Question 13

Which of the following allows employees to see for themselves the financial condition of the company?

Accepted Answer

A)  Open-book management 
B)  An economic value-added system 
C)  Activity-based costing 
D)  An inappropriate control system 
E)  Market value-added system 
A)  Open-book management 
B)  An economic value-added system 
C)  Activity-based costing 
D)  An inappropriate control system 
E)  Market value-added system

Question 14

According to the control model,after establishing standards of performance the manager should

Accepted Answer

A)  compare performance to standards. 
B)  get the standards approved by the supervisors and subordinates. 
C)  measure actual performance. 
D)  take corrective action. 
E)  provide feedback. 
A)  compare performance to standards. 
B)  get the standards approved by the supervisors and subordinates. 
C)  measure actual performance. 
D)  take corrective action. 
E)  provide feedback.

Question 15

The firm's financial position with respect to assets and liabilities at a specific point in time is shown by its

Accepted Answer

A)  activity ratio. 
B)  profitability ratio. 
C)  income statement. 
D)  liquidity ratio. 
E)  balance sheet. 
A)  activity ratio. 
B)  profitability ratio. 
C)  income statement. 
D)  liquidity ratio. 
E)  balance sheet.

Question 16

Ron meets with his company's accountant to discuss the budget of anticipated and actual expenses for each segment of the organization. This involves review of which type of budget?

Accepted Answer

A)  Expense budget 
B)  Revenue budget 
C)  Cash budget 
D)  Capital budget 
E)  Nonfinancial budget 
A)  Expense budget 
B)  Revenue budget 
C)  Cash budget 
D)  Capital budget 
E)  Nonfinancial budget

Question 17

Closed-book management helps employees appreciate why efficiency is important to the organization's success as well as their own.

Accepted Answer

A) True 
 B)False

Question 18

Stella,a systems manager for a large technology company,would like to get an understanding of her company's financial position with respect to assets and liabilities at the end of the fiscal year. Which financial statement should she refer to?

Accepted Answer

A)  Income statement 
B)  Activity ratio 
C)  TQM report 
D)  Balance sheet 
E)  Balance scorecard 
A)  Income statement 
B)  Activity ratio 
C)  TQM report 
D)  Balance sheet 
E)  Balance scorecard

Question 19

____________________ control uses cultural values,traditions,shared beliefs,and trust to generate compliance with organizational goals.

Accepted Answer

The answer of ____________________ control uses cultural values,traditions,shared beliefs,and trust...

Question 20

Discuss the evolution of the balanced scorecard from a system that places equal emphasis on performance management categories to one that emphasizes cause and effect.

Accepted Answer

This process is illustrated in Exhibit 1

____ is any organizational department or unit under the supervision of a single person who is responsible for its activity.

The firm's financial performance for a given time period is shown on the ____________________.

A Six Sigma process will typically result in one defective package of product for every three truckloads shipped.

________ control is the process of setting targets for an organizations expenditures.

What is the first step in the feedback control system?

In today's tough economy,companies are predominantly looking for employees with what types of skills?

The ____________________ provides three types of information: assets,liabilities,and owners' equity.

The system of governing an organization so that the interests of corporate owners are protected refers to corporate governance.

The capital budget lists planned investments in major assets such as buildings,heavy machinery,or complex information technology systems.

List the four major perspectives of a balanced scorecard.

Finland has the highest 2007-2008 opacity score.

The implementation of a large number of small,incremental improvements in all areas of the organization on an ongoing basis is referred to as ____________________.

Which of the following allows employees to see for themselves the financial condition of the company?

According to the control model,after establishing standards of performance the manager should

The firm's financial position with respect to assets and liabilities at a specific point in time is shown by its

Ron meets with his company's accountant to discuss the budget of anticipated and actual expenses for each segment of the organization. This involves review of which type of budget?

Closed-book management helps employees appreciate why efficiency is important to the organization's success as well as their own.

Stella,a systems manager for a large technology company,would like to get an understanding of her company's financial position with respect to assets and liabilities at the end of the fiscal year. Which financial statement should she refer to?

____________________ control uses cultural values,traditions,shared beliefs,and trust to generate compliance with organizational goals.

Discuss the evolution of the balanced scorecard from a system that places equal emphasis on performance management categories to one that emphasizes cause and effect.

Innovative Management for a Changing World

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managerial Planning and Goal Setting

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Managing Human Resources and Diversity

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Appendix-Managing Human Resources and Diversity

Filters

Exam 15: Managing Quality and Performance

____ is any organizational department or unit under the supervision of a single person who is responsible for its activity.

The firm's financial performance for a given time period is shown on the ____________________.

A Six Sigma process will typically result in one defective package of product for every three truckloads shipped.

________ control is the process of setting targets for an organizations expenditures.

What is the first step in the feedback control system?

In today's tough economy,companies are predominantly looking for employees with what types of skills?

The ____________________ provides three types of information: assets,liabilities,and owners' equity.

The system of governing an organization so that the interests of corporate owners are protected refers to corporate governance.

The capital budget lists planned investments in major assets such as buildings,heavy machinery,or complex information technology systems.

List the four major perspectives of a balanced scorecard.

Finland has the highest 2007-2008 opacity score.

The implementation of a large number of small,incremental improvements in all areas of the organization on an ongoing basis is referred to as ____________________.

Which of the following allows employees to see for themselves the financial condition of the company?

According to the control model,after establishing standards of performance the manager should

The firm's financial position with respect to assets and liabilities at a specific point in time is shown by its

Ron meets with his company's accountant to discuss the budget of anticipated and actual expenses for each segment of the organization. This involves review of which type of budget?

Closed-book management helps employees appreciate why efficiency is important to the organization's success as well as their own.

Stella,a systems manager for a large technology company,would like to get an understanding of her company's financial position with respect to assets and liabilities at the end of the fiscal year. Which financial statement should she refer to?

____________________ control uses cultural values,traditions,shared beliefs,and trust to generate compliance with organizational goals.

Discuss the evolution of the balanced scorecard from a system that places equal emphasis on performance management categories to one that emphasizes cause and effect.

Innovative Management for a Changing World

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managerial Planning and Goal Setting

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Managing Human Resources and Diversity

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Appendix-Managing Human Resources and Diversity

Filters