Question 1

Age, race, and gender are included in the primary dimension of diversity.

Accepted Answer

A) True 
 B)False

Question 2

An invisible barrier that separates women and minorities from advancement to important lateral movement within the organization defines the glass ceiling.

Accepted Answer

A) True 
 B)False

Question 3

Today, minorities account for about two-third of the U.S. population.

Accepted Answer

A) True 
 B)False

Question 4

A successful diversity plan leads to a workforce that demonstrates cultural competence in the long run.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following prohibits discrimination on the basis of race, color, religion, national origin, and sex?

Accepted Answer

A)  Age Discrimination in Employment Act 
B)  Title VII of the Civil Rights Act of 1964 
C)  Equal Pay Act of 1963 
D)  Americans with Disabilities Act 
E)  Title VIII of the Civil Rights Act Amendment of 1972 
A)  Age Discrimination in Employment Act 
B)  Title VII of the Civil Rights Act of 1964 
C)  Equal Pay Act of 1963 
D)  Americans with Disabilities Act 
E)  Title VIII of the Civil Rights Act Amendment of 1972

Question 6

_____ serves as invisible barriers to important horizontal movement within the organization.

Accepted Answer

A)  Barriers to entry 
B)  Affirmative action 
C)  Equal opportunity 
D)  The glass wall 
E)  The glass ceiling 
A)  Barriers to entry 
B)  Affirmative action 
C)  Equal opportunity 
D)  The glass wall 
E)  The glass ceiling

Question 7

Inclusive dimensions of diversity:

Accepted Answer

A)  have a greater impact than do primary dimensions. 
B)  are inborn. 
C)  can change throughout one's lifetime. 
D)  include such factors as gender. 
E)  none of these. 
A)  have a greater impact than do primary dimensions. 
B)  are inborn. 
C)  can change throughout one's lifetime. 
D)  include such factors as gender. 
E)  none of these.

Question 8

According to MANAGER'S SHOPTALK in Chapter 13, the best managers treat all employees equally and do not accept different perspectives on problems and issues.

Accepted Answer

A) True 
 B)False

Question 9

_____ is a rigid, exaggerated, irrational belief associated with a particular group of people.

Accepted Answer

A)  Label 
B)  Prejudice 
C)  Typecast 
D)  Discrimination 
E)  Stereotype 
A)  Label 
B)  Prejudice 
C)  Typecast 
D)  Discrimination 
E)  Stereotype

Question 10

List and describe the five forms of sexual harassment.

Accepted Answer

Generalized. This form involves sexual r

Question 11

Hopetech Industries has a corporate diversity plan that limits diversity to areas that do not change throughout a person's lifetime, such as race, gender, age, and disability. Hopetech's diversity plan follows which model of corporate diversity?

Accepted Answer

A)  Inclusive model 
B)  Exclusive model 
C)  Traditional model 
D)  Learning model 
E)  Static model 
A)  Inclusive model 
B)  Exclusive model 
C)  Traditional model 
D)  Learning model 
E)  Static model

Question 12

During the first step of the diversity development process, managers may conduct a ___________ to uncover diversity problems in the organization.

Accepted Answer

A)  reports audit 
B)  financial audit 
C)  cultural audit 
D)  diversity audit 
E)  special needs audit 
A)  reports audit 
B)  financial audit 
C)  cultural audit 
D)  diversity audit 
E)  special needs audit

Question 13

Because employees with different backgrounds bring different options and ideas to the table, a diverse workforce may lead to increased conflict, anxiety, and misunderstanding.

Accepted Answer

A) True 
 B)False

Question 14

Solicitation with the promise of reward is the highest level of sexual harassment.

Accepted Answer

A) True 
 B)False

Question 15

Organizations must find ways to eliminate the glass ceiling effect. One effective way to do this has been:

Accepted Answer

A)  through targeted recruitment. 
B)  through affirmative action. 
C)  to develop mentoring relationships. 
D)  top management speeches. 
E)  to hire only white males. 
A)  through targeted recruitment. 
B)  through affirmative action. 
C)  to develop mentoring relationships. 
D)  top management speeches. 
E)  to hire only white males.

Question 16

_____ is the belief that groups are inherently equal.

Accepted Answer

A)  Ethnorelativism 
B)  Ethnocentrism 
C)  Pluralism 
D)  Geocentricism 
E)  Monoculture 
A)  Ethnorelativism 
B)  Ethnocentrism 
C)  Pluralism 
D)  Geocentricism 
E)  Monoculture

Question 17

Pattie's Pancakes recently held a series of focus groups to gather information on employee perceptions of women and minorities in the workplace. In particular, Pattie's was interested in learning about the myths, values, and beliefs that currently exist in their organization. This is an example of:

Accepted Answer

A)  sensitivity training. 
B)  building a corporate culture that values diversity. 
C)  changing the current organizational design. 
D)  changing the current organizational structure. 
E)  none of these. 
A)  sensitivity training. 
B)  building a corporate culture that values diversity. 
C)  changing the current organizational design. 
D)  changing the current organizational structure. 
E)  none of these.

Question 18

_____ are less likely than _____ to develop mentoring relationships.

Accepted Answer

A)  Women; minorities 
B)  Minorities; women 
C)  Men; women 
D)  Women; men 
E)  Whites; minorities 
A)  Women; minorities 
B)  Minorities; women 
C)  Men; women 
D)  Women; men 
E)  Whites; minorities

Question 19

Trouser's Inc. top management is exclusively made up of older white males. Trouser's promotes from within and top management is most comfortable with individuals who are similar to them. Women and minorities at this company who wish to be promoted are likely to experience _____.

Accepted Answer

A)  cultural diversity 
B)  the glass ceiling effect 
C)  rapid promotion and advancement 
D)  ethnorelativism 
E)  all of these 
A)  cultural diversity 
B)  the glass ceiling effect 
C)  rapid promotion and advancement 
D)  ethnorelativism 
E)  all of these

Question 20

Managing diversity means creating a climate in which the potential advantages of diversity for organizational or group performance are maximized while the potential disadvantages are minimized.

Accepted Answer

A) True 
 B)False

Age, race, and gender are included in the primary dimension of diversity.

An invisible barrier that separates women and minorities from advancement to important lateral movement within the organization defines the glass ceiling.

Today, minorities account for about two-third of the U.S. population.

A successful diversity plan leads to a workforce that demonstrates cultural competence in the long run.

Which of the following prohibits discrimination on the basis of race, color, religion, national origin, and sex?

_____ serves as invisible barriers to important horizontal movement within the organization.

Inclusive dimensions of diversity:

According to MANAGER'S SHOPTALK in Chapter 13, the best managers treat all employees equally and do not accept different perspectives on problems and issues.

_____ is a rigid, exaggerated, irrational belief associated with a particular group of people.

List and describe the five forms of sexual harassment.

Hopetech Industries has a corporate diversity plan that limits diversity to areas that do not change throughout a person's lifetime, such as race, gender, age, and disability. Hopetech's diversity plan follows which model of corporate diversity?

During the first step of the diversity development process, managers may conduct a ___________ to uncover diversity problems in the organization.

Because employees with different backgrounds bring different options and ideas to the table, a diverse workforce may lead to increased conflict, anxiety, and misunderstanding.

Solicitation with the promise of reward is the highest level of sexual harassment.

Organizations must find ways to eliminate the glass ceiling effect. One effective way to do this has been:

_____ is the belief that groups are inherently equal.

Pattie's Pancakes recently held a series of focus groups to gather information on employee perceptions of women and minorities in the workplace. In particular, Pattie's was interested in learning about the myths, values, and beliefs that currently exist in their organization. This is an example of:

_ are less likely than _ to develop mentoring relationships.

Trouser's Inc. top management is exclusively made up of older white males. Trouser's promotes from within and top management is most comfortable with individuals who are similar to them. Women and minorities at this company who wish to be promoted are likely to experience _____.

Managing diversity means creating a climate in which the potential advantages of diversity for organizational or group performance are maximized while the potential disadvantages are minimized.

Innovative Management for a Changing World

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Small Business Start Ups

Managerial Planning and Goal Setting

Strategy Formulation and Execution

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Managing Human Resources

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Filters

Exam 13: Managing Diversity

Age, race, and gender are included in the primary dimension of diversity.

An invisible barrier that separates women and minorities from advancement to important lateral movement within the organization defines the glass ceiling.

Today, minorities account for about two-third of the U.S. population.

A successful diversity plan leads to a workforce that demonstrates cultural competence in the long run.

Which of the following prohibits discrimination on the basis of race, color, religion, national origin, and sex?

_____ serves as invisible barriers to important horizontal movement within the organization.

Inclusive dimensions of diversity:

According to MANAGER'S SHOPTALK in Chapter 13, the best managers treat all employees equally and do not accept different perspectives on problems and issues.

_____ is a rigid, exaggerated, irrational belief associated with a particular group of people.

List and describe the five forms of sexual harassment.

Hopetech Industries has a corporate diversity plan that limits diversity to areas that do not change throughout a person's lifetime, such as race, gender, age, and disability. Hopetech's diversity plan follows which model of corporate diversity?

During the first step of the diversity development process, managers may conduct a ___________ to uncover diversity problems in the organization.

Because employees with different backgrounds bring different options and ideas to the table, a diverse workforce may lead to increased conflict, anxiety, and misunderstanding.

Solicitation with the promise of reward is the highest level of sexual harassment.

Organizations must find ways to eliminate the glass ceiling effect. One effective way to do this has been:

_____ is the belief that groups are inherently equal.

Pattie's Pancakes recently held a series of focus groups to gather information on employee perceptions of women and minorities in the workplace. In particular, Pattie's was interested in learning about the myths, values, and beliefs that currently exist in their organization. This is an example of:

_____ are less likely than _____ to develop mentoring relationships.

Trouser's Inc. top management is exclusively made up of older white males. Trouser's promotes from within and top management is most comfortable with individuals who are similar to them. Women and minorities at this company who wish to be promoted are likely to experience _____.

Managing diversity means creating a climate in which the potential advantages of diversity for organizational or group performance are maximized while the potential disadvantages are minimized.

Innovative Management for a Changing World

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Small Business Start Ups

Managerial Planning and Goal Setting

Strategy Formulation and Execution

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Managing Human Resources

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Filters

_ are less likely than _ to develop mentoring relationships.