Question 1

Today's workforce is growing older with an average age of 40.8 years in 2006 and it is expected to increase to 42.1 years in 2016.

Accepted Answer

A) True 
 B)False

Question 2

The major steps involved in building a truly diverse workplace include:

Accepted Answer

A)  building a corporate culture that values diversity. 
B)  changing structures and policies so that they support diversity. 
C)  diversity training. 
D)  all of these. 
E)  none of these. 
A)  building a corporate culture that values diversity. 
B)  changing structures and policies so that they support diversity. 
C)  diversity training. 
D)  all of these. 
E)  none of these.

Question 3

Discrimination is the tendency to view people who are different as being deficient.

Accepted Answer

A) True 
 B)False

Question 4

_____ mentoring relationships sometimes leave both parties uncomfortable.

Accepted Answer

A)  Cross-race 
B)  Female-male 
C)  Male-male 
D)  Female-female 
E)  Same race 
A)  Cross-race 
B)  Female-male 
C)  Male-male 
D)  Female-female 
E)  Same race

Question 5

A higher ranking, senior organizational member who is committed to providing upward mobility and support to a protégé's professional career is a(n) _____.

Accepted Answer

The answer of A higher ranking, senior organizational member who...

Question 6

The belief that your group and subculture is not as good as other groups and subcultures is ethnocentrism.

Accepted Answer

A) True 
 B)False

Question 7

Rebecca, a human resource manager at WorldPlus Corp., regularly establishes numerical goals tied to diversity, such as tracking salaries, rates of promotion, and managerial positions for women and minorities. This involves which step for developing diversity and cultural competence?

Accepted Answer

A)  Demanding results and revisiting goals 
B)  Maintaining momentum to change the culture 
C)  Choosing solutions to fit a balanced strategy 
D)  Uncovering diversity problems in an organization 
E)  Strengthening top management commitment 
A)  Demanding results and revisiting goals 
B)  Maintaining momentum to change the culture 
C)  Choosing solutions to fit a balanced strategy 
D)  Uncovering diversity problems in an organization 
E)  Strengthening top management commitment

Question 8

Birmingham Boardwalk, Inc. uses a(n) _____ program to provide minorities and women with direct training and inside information on the norms and expectations of the organization.

Accepted Answer

A)  sponsoring 
B)  mentoring 
C)  expatriate 
D)  delegate 
E)  advisory 
A)  sponsoring 
B)  mentoring 
C)  expatriate 
D)  delegate 
E)  advisory

Question 9

Research has shown that affinity groups:

Accepted Answer

A)  create divisions in the workplace. 
B)  are bad experiences for minority employees. 
C)  help retain minority employees. 
D)  reduce creativity by being homogeneous. 
E)  none of these. 
A)  create divisions in the workplace. 
B)  are bad experiences for minority employees. 
C)  help retain minority employees. 
D)  reduce creativity by being homogeneous. 
E)  none of these.

Question 10

One of the consequences of diversity in the workplace is that there is a decreased quality of team problem solving.

Accepted Answer

A) True 
 B)False

Question 11

Most organizations make a conscious effort to shift from a pluralism perspective to one of monoculture.

Accepted Answer

A) True 
 B)False

Question 12

The most important component of a successful diversity strategy is management commitment, leadership, and support.

Accepted Answer

A) True 
 B)False

Question 13

Name five dividends of workplace diversity.

Accepted Answer

· Better use of employee talent
· Increa

Question 14

Which racial or ethnic category currently represents the largest and fastest growing minority group?

Accepted Answer

A)  White 
B)  African American 
C)  Asian 
D)  Hispanic 
E)  Native American 
A)  White 
B)  African American 
C)  Asian 
D)  Hispanic 
E)  Native American

Question 15

Which of the following is an invisible barrier that separates women and minorities from top management positions?

Accepted Answer

A)  The barrier to entry 
B)  Affirmative action 
C)  Equal opportunity 
D)  The glass ceiling 
E)  The glass wall 
A)  The barrier to entry 
B)  Affirmative action 
C)  Equal opportunity 
D)  The glass ceiling 
E)  The glass wall

Question 16

What is the difference between ethnocentrism and ethnorelativism?

Accepted Answer

Ethnocentrism is the belief that your ow

Question 17

Homogeneous top management teams tend to be broadminded in their perspectives.

Accepted Answer

A) True 
 B)False

Question 18

The first step in diversity skills training is to help people learn how to communicate and work effectively in a diverse environment.

Accepted Answer

A) True 
 B)False

Question 19

CASE
Scenario - Sarah's Sharks
As the marketing director for Sarah's Sharks, Gloria Riviera is particularly well aware of diversity within the firm's clients in the market place. As a successful woman manager, she is also sensitive to the importance of diversity among employees at Sarah's Sharks.
-Gloria would like to form a women's leadership group to help other women at Sarah's Sharks advance within the company. Membership within the group will be voluntary and open to anyone. This group would best be described as a(n):

Accepted Answer

A)  focus group 
B)  diversity team 
C)  self-help group 
D)  affinity group 
E)  multicultural team 
A)  focus group 
B)  diversity team 
C)  self-help group 
D)  affinity group 
E)  multicultural team

Question 20

Workforce diversity refers to hiring people from different geographic regions of the country but of same nationality.

Accepted Answer

A) True 
 B)False

Today's workforce is growing older with an average age of 40.8 years in 2006 and it is expected to increase to 42.1 years in 2016.

The major steps involved in building a truly diverse workplace include:

Discrimination is the tendency to view people who are different as being deficient.

_____ mentoring relationships sometimes leave both parties uncomfortable.

A higher ranking, senior organizational member who is committed to providing upward mobility and support to a protégé's professional career is a(n) _____.

The belief that your group and subculture is not as good as other groups and subcultures is ethnocentrism.

Rebecca, a human resource manager at WorldPlus Corp., regularly establishes numerical goals tied to diversity, such as tracking salaries, rates of promotion, and managerial positions for women and minorities. This involves which step for developing diversity and cultural competence?

Birmingham Boardwalk, Inc. uses a(n) _____ program to provide minorities and women with direct training and inside information on the norms and expectations of the organization.

Research has shown that affinity groups:

One of the consequences of diversity in the workplace is that there is a decreased quality of team problem solving.

Most organizations make a conscious effort to shift from a pluralism perspective to one of monoculture.

The most important component of a successful diversity strategy is management commitment, leadership, and support.

Name five dividends of workplace diversity.

Which racial or ethnic category currently represents the largest and fastest growing minority group?

Which of the following is an invisible barrier that separates women and minorities from top management positions?

What is the difference between ethnocentrism and ethnorelativism?

Homogeneous top management teams tend to be broadminded in their perspectives.

The first step in diversity skills training is to help people learn how to communicate and work effectively in a diverse environment.

Workforce diversity refers to hiring people from different geographic regions of the country but of same nationality.

Innovative Management for a Changing World

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Small Business Start Ups

Managerial Planning and Goal Setting

Strategy Formulation and Execution

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Managing Human Resources

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Filters

Exam 13: Managing Diversity

Today's workforce is growing older with an average age of 40.8 years in 2006 and it is expected to increase to 42.1 years in 2016.

The major steps involved in building a truly diverse workplace include:

Discrimination is the tendency to view people who are different as being deficient.

_____ mentoring relationships sometimes leave both parties uncomfortable.

A higher ranking, senior organizational member who is committed to providing upward mobility and support to a protégé's professional career is a(n) _____.

The belief that your group and subculture is not as good as other groups and subcultures is ethnocentrism.

Rebecca, a human resource manager at WorldPlus Corp., regularly establishes numerical goals tied to diversity, such as tracking salaries, rates of promotion, and managerial positions for women and minorities. This involves which step for developing diversity and cultural competence?

Birmingham Boardwalk, Inc. uses a(n) _____ program to provide minorities and women with direct training and inside information on the norms and expectations of the organization.

Research has shown that affinity groups:

One of the consequences of diversity in the workplace is that there is a decreased quality of team problem solving.

Most organizations make a conscious effort to shift from a pluralism perspective to one of monoculture.

The most important component of a successful diversity strategy is management commitment, leadership, and support.

Name five dividends of workplace diversity.

Which racial or ethnic category currently represents the largest and fastest growing minority group?

Which of the following is an invisible barrier that separates women and minorities from top management positions?

What is the difference between ethnocentrism and ethnorelativism?

Homogeneous top management teams tend to be broadminded in their perspectives.

The first step in diversity skills training is to help people learn how to communicate and work effectively in a diverse environment.

Workforce diversity refers to hiring people from different geographic regions of the country but of same nationality.

Innovative Management for a Changing World

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Small Business Start Ups

Managerial Planning and Goal Setting

Strategy Formulation and Execution

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Managing Human Resources

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Filters